Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Air Patrol Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Air Patrol Air Conditioning & Heating

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 260 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Patrol Air Conditioning & Heating is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Patrol Air Conditioning & Heating is better than 84% of HVAC contractors.A
84
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Patrol Air Conditioning & Heating is better than 88% of HVAC contractors.A
88
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Patrol Air Conditioning & Heating is better than 78% of HVAC contractors.B
78
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Patrol Air Conditioning & Heating is better than 49% of HVAC contractors.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Patrol Air Conditioning & Heating is better than 69% of HVAC contractors.B
69
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Patrol Air Conditioning & Heating is better than 41% of HVAC contractors.C
41

Reviews for your job

Customers hired Air Patrol Air Conditioning & Heating for 8 kinds of job.

Air Patrol Air Conditioning & Heating for HVAC duct & vent repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$344–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 46

All 7 Google reviews tagged “HVAC duct & vent repair”

YoungLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Air Patrol was great. I had a bad experience with my previous HVAC company, so Air Patrol was a breath of fresh air (excuse the pun). After contacting the office, the owner Shawn called me directly and met with me the next day as he patiently listened to all the HVAC issues I was having while giving me a quick…

A/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been a long time customer with Shawn and have replaced 6 HVAC systems with him over the years. Fantastic experience and great attention to detail. Highly recommended!

Paid $1,000+Reasonable priceHVAC system maintenanceInstallationHVAC duct & vent repair
selwynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You won't find better than Shawn and his team at Air Patrol. They are top of the line in every aspect.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Rob7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always professional, always reasonable and personable. They’ve replaced two a/c units at our previous home and just used them in our new home. Will always use them!

Heating system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Sean is the ultimate professional....We have been dealing with him for years before we were in a position to purchaea a new A/C and Furnace. His install team was fantastic, and we were thrilled with the purchase. Great company! Sean and his team(Beto and Josiah) were fantastic during our A/C check up and repair…

A/C system repairHVAC duct & vent repair
Garret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ramon, Yorman and Francisco were wonderful and very knowledgable. They showed up on time and stayed late to make sure the job was done right. I shopped the market for several days and compared multiple prices and companies. I have to say, Air Patrol and Shawn specifically were by far the most knowledgable and honest…

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality
Rich6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Just had our semi-annual service check. These guys are the best. They have met all my HVAC needs for over 15 years now. Replaced units when needed and have been great partners to keep my family and home comfortable! Beto and Joseph are great techs. very professional and knowledgeable.

A/C system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Quality+ Professionalism

Price

$212-34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 53%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance65$37–$292
A/C system maintenance40$54–$441
A/C system repair28$209–$880
Install AC24$1.5k–$3.2k
HVAC system repair22$192–$955
Heating system maintenance17$54–$292
Heating system installation14$1.4k–$2.8k
Repair HVAC12$236–$840

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