Analyzing 5,484,8045.5M ReviewsFor 14,84614.8K Experts

Experts Reviews · Company report
Air Patrol Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Air Patrol Air Conditioning & Heating

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 260 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Patrol Air Conditioning & Heating is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Patrol Air Conditioning & Heating is better than 84% of HVAC contractors.A
84
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Patrol Air Conditioning & Heating is better than 88% of HVAC contractors.A
88
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Patrol Air Conditioning & Heating is better than 78% of HVAC contractors.B
78
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Patrol Air Conditioning & Heating is better than 49% of HVAC contractors.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Patrol Air Conditioning & Heating is better than 69% of HVAC contractors.B
69
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Patrol Air Conditioning & Heating is better than 41% of HVAC contractors.C
41

Reviews for your job

Customers hired Air Patrol Air Conditioning & Heating for 8 kinds of job.

Air Patrol Air Conditioning & Heating for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$1.3k

All 2 Google reviews tagged “Thermostat installation”

Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marcos came to our home yesterday and spent over 3 hours almost 4 trouble shooting an installation from a different company from 1 year ago. I have had a total of four other companies come to help figure out what went wrong and none spent more than 30 minutes and trying to hard sell me things that furthered the…

Paid $1,000+Reasonable priceInstallationInstall ACThermostat installation
selwynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You won't find better than Shawn and his team at Air Patrol. They are top of the line in every aspect.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$212-34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 53%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance65$37–$292
A/C system maintenance40$54–$441
A/C system repair28$209–$880
Install AC24$1.5k–$3.2k
HVAC system repair22$192–$955
Heating system maintenance17$54–$292
Heating system installation14$1.4k–$2.8k
Repair HVAC12$236–$840

Compare with

365 Heating And Air Conditioning logo365 Heating And Air ConditioningExperts Score 72Dallas · 4.97★Alpha Heating & Cooling logoAlpha Heating & CoolingExperts Score 67Dallas · 4.99★Smith Thompson Heating & Air Conditioning Dallas logoSmith Thompson Heating & Air Conditioning DallasExperts Score 63Dallas · 4.97★