Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAir Patrol Air Conditioning & Heating
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 260 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and craft & service; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Patrol Air Conditioning & Heating is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Patrol Air Conditioning & Heating is better than 84% of HVAC contractors.A
84
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Patrol Air Conditioning & Heating is better than 88% of HVAC contractors.A
88
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Patrol Air Conditioning & Heating is better than 78% of HVAC contractors.B
78
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Patrol Air Conditioning & Heating is better than 49% of HVAC contractors.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Patrol Air Conditioning & Heating is better than 69% of HVAC contractors.B
69
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Patrol Air Conditioning & Heating is better than 41% of HVAC contractors.C
41
Reviews for your job
Customers hired Air Patrol Air Conditioning & Heating for 8 kinds of job.
Air Patrol Air Conditioning & Heating for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Thermostat repair”
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Blake was excellent! He asked questions, listened to my issues and took care of everything! I want him to do my services from now on!
Paid $200–300Reasonable priceHVAC system maintenanceThermostat repair
selwynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
You won't find better than Shawn and his team at Air Patrol. They are top of the line in every aspect.
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Rich6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Just had our semi-annual service check. These guys are the best. They have met all my HVAC needs for over 15 years now. Replaced units when needed and have been great partners to keep my family and home comfortable! Beto and Joseph are great techs. very professional and knowledgeable.
A/C system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Quality+ Professionalism
LupeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Rating only, no written review.
Paid $100–200Great priceThermostat repair
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Price
$212-34% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 45%Reasonable 53%Overpriced 0%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 65 | $37–$292 |
| A/C system maintenance | 40 | $54–$441 |
| A/C system repair | 28 | $209–$880 |
| Install AC | 24 | $1.5k–$3.2k |
| HVAC system repair | 22 | $192–$955 |
| Heating system maintenance | 17 | $54–$292 |
| Heating system installation | 14 | $1.4k–$2.8k |
| Repair HVAC | 12 | $236–$840 |
