Analyzing 5,375,0625.4M Reviews For 14,39614.4K Experts

Air Star Now logo
Air Star Now
Houston, TX · 5.0★ (779)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66
RankPosition by Experts Score among all companies we track in this category.#14
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$430
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.6%

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Air Star Now for cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Cleaning”

Grace6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Couldn’t recommend these guys enough. We had a coil go out and they came to our house the same day. Even though it was a Friday going into Labor Day weekend, they stayed until almost 2:00 AM to make sure the job was finished and our AC was back up and running. Everyone we dealt with was polite, professional, and…

A/C system maintenanceCleaningA/C system repair
RichardLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you for coming out to perform the service on my AC and providing future recommendation that I will need. Your company displayed excellent customer service from Amanda at the front desk to Erin the technician that performed the services on my AC.

Paid $1–200Great priceA/C system maintenanceCleaning
DanielLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service from Danny

Paid $100–200Great priceA/C system maintenanceCleaning
amar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A++++ family owned business, very honest people. The technician came to give me quote for air duct cleaning service was very professional and honest. I recommend this company for anyone looking to get the AC work done right. They were able to answer my phone call within no time.

Great priceCleaning
VincentLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thanks to everyone at Air Star Now, I know I wouldn't have any issues with my A/C and if I do they will take care of me. Shoutout to Allan for his help. I've had quite a few improvements, fixing, and maintenance completed by Air Star Now and their team.

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
Luna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys are great! Mark was very professional and so was the whole team. The whole experience with them was absolutely amazing, especially the people on the phone. They did a great job of cleaning my dryer vent. I will be working with them again!!

Paid $100–200Great priceCleaning
Artemis16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Overprice

CleaningA/C filter replacement
Daryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with their service. Nick was very thorough, knowledgeable and friendly. Highly recommended.

Cleaning+ Responsiveness+ Punctuality+ Quality
Dr2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Billy came out at 9:30 pm on a Saturday night. He diagnosed the problem and repaired it at a fair price. Very pleased with the service. They’re my HVAC guys from now on.

CleaningHVAC system repairA/C system repair+ Responsiveness+ Punctuality+ Quality
Peg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My issue was the emergency drain pan was continuing to overflow. Another vendor quoted $10K to replace AC system entirely and would not diagnose why the emergency drain pan was overflowing. AirStarNow technician looked at the pan and the primary overflow mechanism - the drain to the upstairs bathroom piping. He…

A/C system maintenanceCleaningInstallation+ Responsiveness+ Punctuality+ Quality
MaryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason with Air Star Now came over to check on two of our AC units. We had AC tune up’s done on both. Jason was incredibly professional and kept it real! He was thorough and provided all of the information for us to make an educated decision on what steps to take next or consider taking in the future. He wasn’t pushy…

Cleaning+ Responsiveness+ Punctuality+ Quality
dsgermack8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and professional service for my broken AC unit! Mark was knowledgeable, explained everything in detail, provided options and information and did a great job fixing my system. He provided some quotes for some further issues he found during the diagnosis and repair. I have joined their annual inspection/repair…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceHVAC system maintenanceCleaningService not listed
Dalida5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
JuanLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningInstallation+ Responsiveness+ Punctuality+ Quality
FernandoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality

Why it scores 66How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction66
Reliability60
Craft & service85
Value89
Momentum46
Track record54
Accountability8

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