Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%89+31.2Reliability 15%84+12.6Craft & service 20%76+15.2Value 10%92+9.2Momentum 8%49+3.9Track record 7%56+3.9Accountability 5%5+0.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAir Star Now
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 779 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Air Star Now is better than 89% of HVAC contractors.A
89
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Air Star Now is better than 84% of HVAC contractors.A
84
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Air Star Now is better than 76% of HVAC contractors.B
76
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Star Now is better than 92% of HVAC contractors.A
92
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Star Now is better than 49% of HVAC contractors.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Star Now is better than 56% of HVAC contractors.C
56
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Star Now is better than 5% of HVAC contractors.F
5
Reviews for your job
Customers hired Air Star Now for 8 kinds of job.
Air Star Now for swimming pool equipment repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$430+34% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 47%Reasonable 46%Overpriced 0%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 108 | $209–$786 |
| HVAC system repair | 90 | $205–$933 |
| A/C system maintenance | 89 | $39–$393 |
| Repair HVAC | 57 | $216–$495 |
| HVAC system maintenance | 55 | $37–$295 |
| Install AC | 32 | $1.4k–$3.2k |
| Installation | 24 | $1.1k–$2.8k |
| Heating system repair | 20 | $166–$1.2k |
