HVAC CONTRACTORS · HOUSTON, TX
Air Star Now logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Air Star Now

Better than 79% of HVAC contractors · #14 of 67

5.0★779 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
17%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Star Now for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 92 Google reviews tagged “HVAC system repair” · showing 20

★★★★★ Kelli · 3 weeks ago

Daniel did a great job replacing the motor in our Compressor. We are very happy with Airstar!

Not sureHVAC system repair
★★★★★ Sully · a month ago

A big shout out to Allan, and to those men who came by my home on 08/26/2026 to fix the furnace blow out motor I went a week and half without AC in triple digits but I fought hard to have my property manger call on your services, I was able to sleep for the first time since last week ,13 hours that we take for…

HVAC system repair
★★★★★ Chris · 2 months ago

AC went out early Sunday morning (2am). Texted Air Star Now and tech was out by noon. Cooling by 2pm. Love how quickly they were able to fix the problem, especially on the weekend.

HVAC system repair
★★★★★ Janet · 2 months ago

Finally found a company that I have confidence in. Air Star Now not only installs top quality units their crews are very knowledgeable. Without saying a word or adding it to the bill they undid years of shoddy workmanship. No more hot and cold spots in my home. Nice people.

Paid $2,000+Reasonable priceHVAC system repair
★★★★★ Fernando · 2 months ago

I’ve been using Air Star Now for a few years. They provide timely service and resolve any AC issues I may have. I highly recommend.

HVAC system repair
★★★★★ Paulina · 2 months ago

Quick and excellent service! Had our A/c appointment same day I called and was running within 15 minutes of arrival. 10/10

Paid $400–600Reasonable priceHVAC system repair
★★★★★ Luis · 2 months ago

Been using Air Star for several years. They are very responsive and will stand by their work. Highly recommend them.

Reasonable priceHVAC system repairHVAC system maintenance
★★★★★ Terrance · 2 months ago

Great service during an emergency. Ero did quick work and very knowledgeable.

Paid $200–400Reasonable priceHVAC system repair
★★★★★ John · 2 months ago

Just started using this company recently and they offer excellent appointment times, friendly technicians and speedy repairs at a fair price. My tech Michael went above and beyond to help out with our A/C issues. I recommend this company!

Paid $400–600Reasonable priceHVAC system repair
★★★★★ Kicklighter · 2 months ago

Air Star Now went above and beyond to help me get my AC back up and running. I had John Moore come out first and had a horrible experience. I ended up kicking JM technician out of my home, because of there ridiculous quotes. ASN came in and diagnosed my problem and had a quote for me, that I and ASN were happy…

Paid $1,600–1,800Reasonable priceHVAC system repair
★★★★★ KJ · 2 months ago

Michael is a great technician! Definitely ask for him!!!!

HVAC system repair
★★★★★ cynthia · 3 months ago

Alan provided exceptional service from start to finish. He was professional, knowledgeable, and took the time to thoroughly explain everything he found with my A/C unit. He discovered a bad breaker, replaced it, and made sure my system was running perfectly again. He also explained why surge protection would benefit…

Paid $1,400–1,600Reasonable priceHVAC system repair
★★★★★ Camelle · 3 months ago

My husband and I were very satisfied with the professional job that Henry did on our AC. He explained what he was going to do. He was very respectful. Thank you Henry!!!!

Paid $200–400Reasonable priceHVAC system repair
★★★★★ Christi · 3 months ago

Daniel with Air Star got our air conditioner up and going and We were so relieved! We’ve used Air Star for the past 5 Years for annual checks and are confident in their work.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
★★★★★ Donald · 3 months ago

Great group. My AC went out and they had to order parts. Michael did what he could to allow the system to run at night while we waited for a new fan motor that was all covered under a warranty that was just about to expire (next month)! Thank you! My system is running great, smooth and quiet.

Paid $1,000–1,200Reasonable priceHVAC system repair
★★★★ Hanspeter · 3 months ago

We so appreciated Air Star acc9mmodating us. Our AC broke down and they can on a S7nday eve at 9pm to repair it. It took 5 gallons or R22, and the bill surpr8sed us a bit - $1,600 - not we do appreciate it ver6 much, but would have liked to get an est8mate first, so we kind of know what to expect. Anyway, Michael,…

Paid $1,400–1,600Reasonable priceHVAC system repair
★★★★★ Laura · 4 months ago

Very informative and timely. They have helped multiple times when our AC has stopped and got us back up and running quick and efficiently,

Great priceHVAC system repair
★★★★★ Jahlen · 4 months ago

Alan was amazing! 10/10 recommend. He was very knowledgeable of the complexities of our unit and was able to successfully diagnose and fix our system in a matter of hours. I will definitely request Mr. Alan’s services in the future. P.s. We also took advantage of that membership and will obtain complimentary…

Paid $1,600–1,800Reasonable priceHVAC system repairA/C system maintenance
★★★★★ Cheryl · 4 months ago

Awesome customer service 👍 Technician Alan was amazing... would highly recommend 😊

HVAC system repair
★★★★★ Amy · 4 months ago

Service was good 👍 I would recommend this place to anyone who want to get good maintenance Michael got great Customer service

Paid $600–800Reasonable priceHVAC system repair

Show more HVAC system repair reviews (72 more) →

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (23 reviews)2024-Q2: 5.00★ (76 reviews)2024-Q3: 4.92★ (25 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (17 reviews)2025-Q2: 5.00★ (54 reviews)2025-Q3: 4.93★ (54 reviews)2025-Q4: 5.00★ (28 reviews)2026-Q1: 5.00★ (32 reviews)2026-Q2: 4.99★ (70 reviews)2026-Q3: 4.93★ (54 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$430+34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 47%Reasonable 46%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
66
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
60
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
85
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
89
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
46
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
54
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+223 / −0
Professionalism
+253 / −1
Responsiveness
+240 / −1
Punctuality
+235 / −1
Value
+201 / −0

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