HVAC CONTRACTORS · HOUSTON, TX
Air Star Now logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Air Star Now

Better than 79% of HVAC contractors · #14 of 67

5.0★779 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
17%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Star Now for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Install thermostat”

★★★★★ Tiesha · 3 months ago

Air Star Now exceeded every expectation! Their customer service is truly unmatched. I haven’t experienced this level of care and professionalism in a very long time, it was honestly refreshing. From the moment our technician, Ero, arrived to assess our A/C units, he was patient, honest, and incredibly…

Great priceInstallationHeating system installationInstall thermostat
★★★★★ Terica · 3 months ago

Danny was the best! After getting a new thermostat my air was blowing hot air on this Texas summer heat! Danny went above and beyond to diagnose the issue and replaced my thermostat with the old one so we could have cool air until my security company could send a replacement thermostat. I love that he tested…

Paid $1–200Great priceInstall thermostatThermostat repairThermostat installation
★★★★★ Billie · Edited 2 years ago

Very knowledgeable and professional. They are always very pleasant to work with. The promptness in replying and remedying the problem was outstanding. It is a blessing to work with a company and owner with such integrity! We highly recommend Jon Harris and Harris Heating & Air.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★ Eduardo · 3 years ago

The service was good they changed my furnace and a/c, although I still have the same problem with the unit not heating the first floor properly, it is better but the upstairs is alway hotter. We will see in the sumer with the a/c

HVAC system repairInstall ACInstall thermostat
★★★★★ Heather · Edited 3 years ago

Love this company! Harris Heating and Air Conditioning was half the price of a larger AC company (ARS) and they were 100 times friendlier. They arrived on time and started working promptly. During the initial service call they pinpointed problems we didn’t know existed and did not hesitate to fix them while…

Heating system installationInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Morgan · 5 years ago

I absolutely had a fantastic experience with this company, Nick was very prompt showing up to help solve our problem, our ac unit stopping working after our landscaper accidentally busted the refrigerant line. Nick was very time efficient and can’t beat their prices! I will be using them for any future problems.…

Install thermostatA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bryan · 5 years ago

Used service about 4 weeks ago to repair my AC. Very professional and affordable . Called on service again on 9/30- very kind in sharing information on thermostat installation via text ⭐️⭐️⭐️⭐️⭐️⭐️… Awesome Job. Very thankful for the information you shared 🙏🙏🙏🙏!

A/C system maintenanceInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Thu · 5 years ago

Jared was a great technician. He showed up on time and fixed my HVAC system problem right after my call. He also came back to install our wifi thermostat. He was patiently to help to install the app to our phones and showed us how to use the new device from our phones. Excellent customer service! We definitely use…

Install thermostatA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ darlene · 5 years ago

Air star came in and replaced my entire AC and furnace. They did an incredible job my AC runs great they cleaned up everything after themselves they removed my old unit I was very impressed with the work very nice friendly professional afterwards they sent me a huge edible arrangement I would definitely recommend…

HVAC duct & vent cleaningInstall ACHeating system installation
★★★★★ Crystal · 5 years ago

One word. Amazing. We were switching our old thermostat to a Nest and ended up shorting a fuse on the wall panel. We called EVERYONE to come out but it was a Sunday night. 11pm at night. We got a call from Billy saying he was in our area and could come right away. He was a god send. He came in and knew the quick fix…

Install thermostatThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ kassandra · 5 years ago

I called my last company and they cancel on me so I found this company air star now in Google , I call them and they was super nice and respectful , they came to my house and they got my A/C running! I’m supper glad I found them and for sure i will keep using their service, thank you so much air star now

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeremia · Edited 5 years ago

I was having horrible issues with my A/C not working and with summer coming I was dreading the possible expense of a new system. Called Air Star, after calling some other reputable companies, and they were able to get me scheduled way quicker than I thought was possible. Turned out to be a simple thermostat issue…

A/C system maintenanceInstall thermostatThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kenneth · 5 years ago

I did all my homework and do diligence for more than month after getting five quotes That I put off due to Covid I was so frustrated I didn't know who to trust with my home I contacted Airstar and A young man by the name of Nick came out he went through my system and all my duckwork he explain to me that the issues…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ C · 5 years ago

Rating only, no written review.

Install thermostat+ Responsiveness+ Quality+ Value

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (23 reviews)2024-Q2: 5.00★ (76 reviews)2024-Q3: 4.92★ (25 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (17 reviews)2025-Q2: 5.00★ (54 reviews)2025-Q3: 4.93★ (54 reviews)2025-Q4: 5.00★ (28 reviews)2026-Q1: 5.00★ (32 reviews)2026-Q2: 4.99★ (70 reviews)2026-Q3: 4.93★ (54 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$430+34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 47%Reasonable 46%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
66
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
60
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
85
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
89
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
46
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
54
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+223 / −0
Professionalism
+253 / −1
Responsiveness
+240 / −1
Punctuality
+235 / −1
Value
+201 / −0

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