Is Air Star Now any good?
Our verdict: a strong choice — #14 of 67 HVAC contractors, better than 79%. Customers single out its value and craft & service; accountability is where it trails.
Value — better than 89% of peers
Craft & service — better than 85% of peers
Accountability — 8th percentile
Price $$$: 34% above typical
Air Star Now for a/c system maintenance
Clear ✕89 customers reviewed a a/c system maintenance job here and rated it 5.00★. Most paid $100–200 (category typical: $54–$441). For this job it ranks #3 of 59 HVAC contractors we track.
All 89 Google reviews tagged “A/C system maintenance” · showing 80
Thank you Mike, for fighting the warranty company for the part for my AC condenser and the team putting in the furnace a few weeks ago. You guys Issac and Lawrence, have been outstanding , But hats off to Mike who kept in touch with me and dealing with the landlord, thank you so very much. I truly appreciate you all and the team ❤️ Maria Boston
Couldn’t recommend these guys enough. We had a coil go out and they came to our house the same day. Even though it was a Friday going into Labor Day weekend, they stayed until almost 2:00 AM to make sure the job was finished and our AC was back up and running. Everyone we dealt with was polite, professional, and…
Thank you for coming out to perform the service on my AC and providing future recommendation that I will need. Your company displayed excellent customer service from Amanda at the front desk to Erin the technician that performed the services on my AC.
I had Erin out for my annual spring AC tune-up and could not be happier with the service. He was on time, incredibly kind, and highly professional. He was very respectful of my home and took the time to check my entire system thoroughly, even working hard in the extreme heat and my hot attic. I highly recommend his services!
Alan was amazing! 10/10 recommend. He was very knowledgeable of the complexities of our unit and was able to successfully diagnose and fix our system in a matter of hours. I will definitely request Mr. Alan’s services in the future. P.s. We also took advantage of that membership and will obtain complimentary…
I like worry-free, hassle free service. This is what you get with Air Star! Air Star might not have the name recognition as some at this time but this is when I say, “Great things come in small packages.” Thanks Alan
Our service technician Henry was a good communicator leading up to our appointment, flexible with us when we were stuck in traffic and unable to be at the home right when he got there and performed efficient and effective service. We will confident we will stay cool this summer!
Michael was very quick and professional. Highly recommended.👌
I have been using Air Star for my AC problems, my last call out was with Daniel, he was very courteous and professional. He took care of the problem and took the time to clean up the surrounding area. Thank you very much and keep up the good work. Fernando Osornia
Great service from Danny
Thanks to everyone at Air Star Now, I know I wouldn't have any issues with my A/C and if I do they will take care of me. Shoutout to Allan for his help. I've had quite a few improvements, fixing, and maintenance completed by Air Star Now and their team.
My appointment went well with Danny on yesterday. He was polite, friendly, courteous and respectful to myself and my property. He made a recommendation of having the air purifier installed and was helpful in getting the installation set up. The young men that followed with the installation and cleaning of the…
A/C and heater replaced about 5 years ago. We have twice a year check and maintenance. No problems. Everyone is very nice and professional- office staff and hvac professionals. Highly recommend Air Star!
This HVAC company is fantastic! Mark, the technician, is brilliant—he not only fixed my system but also taught me how to operate it properly for the best performance. Great service, honest, professional, and truly caring. Highly recommend!
We have been using Air Star Now for a couple of years now for our HVAC twice a year cooling and heating maintenance. Always shows up within their window arrival time and easy to schedule when time. Henry came today for our get ready for summer maintenance, he was very professional, knowledge and thorough. Great job, highly recommend.
Highly recommend this company Best employee's and management they go way above and beyond for their customers If 10 stars were possible I would love it
Air Star did great work. Alan was well mannered and on time. He answered all my questions and cleaned up after himself too.
Quick appointments and they do a great job.
My AC was blowing and not cooling. I called Air Star Now and Jared was out to my house in less than an hour. My AC started cooling again shortly before his arrival, but he still checked it out and explained the issue to me. I'll definitely be using them again for any future AC needs. Edit: It's been three years…
I had an issue with my soft start and Angel & Daniel arrived well within the appointment window and addressed the issue.
This is the AC guy you have been looking for but not able to find.
Edit: I wish I could 5 star Air Star Now more than once! Even now 3 years after I left my original review (below) this company is still just as (if not even more) impressive. When our house became an oven we had them come out to check, turned out some critters (we suspect raccoons) chewed up our ducts until they…
I don't write many reviews, but I felt I needed to leave one here. Jon and his team were great to work with. We ran into an issue in the middle of summer and his team responded quickly to try and diagnose the problem. At first, we couldn't determine the problem and they said to call if it acted up. Well, a few days…
Harris saved me $4000. I called Harris when a once trusted AC guy told me I needed a new coil due to a leak (low pressure) . He also insisted the whole coil was covered with mold. I could see he had no tool to detect the leak, and I knew he didn’t open the plenum. If there was a leak, it was tiny. They sent a…
Harris Heat & Air was great! Corey arrived on time, was nice, knowledgeable, and explained everything that was done.
Jared come out for same day service and have a detailed review of our system. He was friendly and professional.
Amazing company! AC stopped working in the middle of the night and Corey came at 10am the following morning. Diagnosed and fixed the problem immediately. A++++ company and Corey is A++++ as well.
I love Harris Heating & Air conditioning! They are quick to respond and schedule the appt immediately. I have been super satisfied every time they have come out. I would highly recommend!
Corey was professional and informative. He arrived on time and gave good information. I trust this company for my a/c. Look forward to working with them again. .. Thanks for the repair. System is up and running.
Jon went out of his way to make a late evening house call for diagnostics and had his team in our home two days ahead of the initially expected service date to get our system back up and running. Absolutely exceptional customer care on top of clean and solid workmanship by the techs.
Excellent service. Thank you for your professionalism and time.
Mr. Harris and Mr. Ramirez were great. I had questions about my thermostat and Mr. Harris was honest and helpful.
Professional service. Completely satisfied.
I was surprised that my unit was not acceptable but he did try to get gto it. Knowing now the truth about what is needed to fix my issues is a blessing that isn't always given.
Corey was punctual, professional and thorough. Received a text when he was on his way, which is much appreciated. He explained what he would be checking, asked for access to the yard to check the AC unit and even asked if he should knock when he came back inside or simply walk in. Little things like that go far in…
Very professional and honest , I definitely recommend Harris Air for any heating and air conditioning needs you have. Quality work in a timely manner ,
Air Star Now performed an annual HVAC maintenance on my two units and I was more than impressed with the level of quality and service we received. Mark was very knowledgable and provided great advice on how to prolong the life of my units and improve the air quality. Highly recommended!
Since I bought my house, and it has 10 years AC system, I'm using Aitstarnow, they have a membership where they will come twice a year to check the system and this service save me a lot of time and hassle as I know how my system is working, the price is very good the service is excellent, today Nick Raymond provide…
Nick Raymond, came out to my house in spring on Saturday, within the hour had diagnose my problem and got my AC working again! He did an awesome job I would give him 10 stars for service if I could! Air star now offers a really good service that I'll definitely use again! Thanks again guys we really appreciate it
We requested their service and they came out same day and were very flexible
John is very professional and personable. He explained everything, was transparent and took plenty of photos to help me understand the work he was doing and the recommendations he was making. No hard upsells just information and allowing me to make my own decisions. I will continue to call John and his team whenever I need work done on our HVAC system.
Yesterday my AC stopped working. I considered trying to service it myself but when it’s hot you just want it fixed. Called air star and Billy was at my house in a few hours. It took him 30 seconds to find the problem and a few minutes to fix it. They even offered a payment plan. Billy was knowledgeable,…
Jon is amazingly helpful - Twice, we've had something break on a weekend, and he's gone out of his way to help us get it repaired quickly. My husband is disabled, so he has been very conscientious about making sure that we weren't without a heat or AC. He is honest about problems with the equipment, and advises you…
Mr. Jared was Awesome Sauce! He made sure I understood everything, and what he was doing next. After my diagnosis, he realize that my system was clogged in the air pipes and water wasn’t draining. He was in and out in an hour. It took him no time. I appreciate the company, with the urgent call last night after I…
Exceptional service! One of my AC units was diagnosed and repaired (new motor installed) within a couple of hours. Excellent supply chain system allowing new motor drop-off for immediate repair. The All Star serviceman Billy was very professional, courteous and hard working, in temperatures hovering around 100degF..…
My issue was the emergency drain pan was continuing to overflow. Another vendor quoted $10K to replace AC system entirely and would not diagnose why the emergency drain pan was overflowing. AirStarNow technician looked at the pan and the primary overflow mechanism - the drain to the upstairs bathroom piping. He…
Jared from Air Star was thorough, informative, and friendly when performing yearly maintenance on my AC system. He gave practical advice on upkeep, answered all my questions thoughtfully, and, unlike many HVAC companies, he did not try to upsell me at every corner. Of course, he provided recommendations on ways to…
Mark was amazing!! He showed up and got to work! We appreciate your hard work so much!
Great price, showed up when they said they would be there and did the service quickly. 10/10 will recommend to friends and family.
Mr. J Wright is a very professional technician, thorough and customer oriented. This is very rare combination to find in today's service companies. I look forward to work with Mr. Wright in my next AC & Heating Maintenance needs. Thank You Jared.
Very good service and recommendations. Also, junior was so transparent and clear discussion on different options for repair. professional and on time. Excellent customer service. I highly recommend this company.
Very pleased with my experience with this company, the technicians junior and Jonathan where patient and very insightful in their area of work, they answered all my questions and addresses every concern, I definitely will keep contacting this company, thank you air star.
I called this company because nobody else was open after midnight on a Thursday but the technician came out within 45 minutes and had the ac working again really quickly. I signed up for a maintenance plan and they gave me a pretty good discount too!
Amazing company! I even signed up for their membership maintenance plan! They made it quick and easy to replace my capacitor, even though it was really late on a Saturday when my ac malfunctioned.
Very satisfied! Definitely recommending Air Star to friends & family!!
Used service about 4 weeks ago to repair my AC. Very professional and affordable . Called on service again on 9/30- very kind in sharing information on thermostat installation via text ⭐️⭐️⭐️⭐️⭐️⭐️… Awesome Job. Very thankful for the information you shared 🙏🙏🙏🙏!
Last night my A/C stopped blowing cold air. I called 3 different 24hr repair companies, and all of them couldn't make it out til the morning, or just never called back. I called Air Star, and Billy came out within half an hour! He was very friendly, and was able to replace the conductor on my outside unit in just minutes. Definitely recommend!
Great company , they are so honest and nice.
Jared, was asked to make a day earlier scheduled maintenance appointment. He arrived and was very professional. He was easy to talk to and very helpful in making suggestions and his recommendations. He was specific in detail to what my unit would need and the efficiency to adequately expect. I was very impressed…
Fast and professional service for my broken AC unit! Mark was knowledgeable, explained everything in detail, provided options and information and did a great job fixing my system. He provided some quotes for some further issues he found during the diagnosis and repair. I have joined their annual inspection/repair…
5 star service thanks guys
Called late tonight when A/C went out and everyone I called said that they had appointments for other days and Air Star Now came out within 40 minutes and had my air conditioner up and running in a few minutes would highly recommend this company to anyone who is looking for great A/C service.
Thanks guy thought I was going g to have to wait tell Tuesdays to get it fixed don't waste time on all fake 24/7 company that can't come out tell Tuesdays thanks guys 👍 my new company from. Now
Air Star Plus has superior customer service with very polite, professional, and courteous service techs. They showed up on time, came prepared, did the job, cleaned up everything, assisted with getting awesome payment plan. I waited a month since the service to see what a difference the new ducting, vents and…
They came on a Saturday and worked hard in the oppressive heat and then torrential rain to find the issues and were patient in explaining the options for repair to me. They are also going to call about a possible warrantee repair which is much appreciated.
Really needed help due to sick baby and wife. same day service was amazing
I really liked the professionalism of AIR STAR employees. Their technician Nick diagnosed the problem incorrectly. However, when Billy stopped by, he found the problem and appologized for the mis-diagnostics. Waiting for their service to be completed today.
I called my last company and they cancel on me so I found this company air star now in Google , I call them and they was super nice and respectful , they came to my house and they got my A/C running! I’m supper glad I found them and for sure i will keep using their service, thank you so much air star now
Great experience very professional very responsible. Great ppl to work with. I highly recommend to anyone that needs any type of AC service. Thank you so much
I've been using Billy and his team for the last 6 years. These guys have been easy to work with, on time, and very knowledgeable. I like that every maintenance or visit I have are with the same familiar faces which shows my consistancy . Definitely my friends and my go-to for service.
I was having horrible issues with my A/C not working and with summer coming I was dreading the possible expense of a new system. Called Air Star, after calling some other reputable companies, and they were able to get me scheduled way quicker than I thought was possible. Turned out to be a simple thermostat issue…
My experience with Air Star Now was seamless. Everything from setting my appointment to the tech calling me to confirm he would be arriving in 30 min. The service was exceptional and although I didn't have any major repairs, the maintenance that was performed was explained to me in detail. Air Star Now has earned my…
I did all my homework and do diligence for more than month after getting five quotes That I put off due to Covid I was so frustrated I didn't know who to trust with my home I contacted Airstar and A young man by the name of Nick came out he went through my system and all my duckwork he explain to me that the issues…
Great service. My a/c is running even better after some much needed maintenace. They were clean and professional. Highly recommended giving them a call. Take advantage of their early spring special for $49.
I am a property manager, responsible for 100's of ACs. Over the last 25 years dozens of AC companies came and went. Now I only call these guys.
Set up the Spring maintenance with Air Star Now, they were on time, professional, very nice to deal with in person and over the phone. I will continue to use them for the fall maintenance as well. Great Company! Thank you!
This company is the most responsive and knowledgeable HVAC organization I’ve ever done business with in Houston. Billy and his staff are very professional and quick to respond to my requests. They often come out same day for installation and/or repaired, and have been there at night for emergencies. I highly recommend this company to anyone.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Air Star Now
Is Air Star Now good?
Yes by most measures: 5.0★ from 779 Google reviews and an Experts Score of 66/100 (grade B), #14 of 67 HVAC contractors we track. 0.6% of reviews in the last two years were 1–2★ (category average 2%).
How much does Air Star Now charge?
Customers reported a typical bill of $430 (middle half $209–$1.4k), 34% above the HVAC contractors median of $322.
What do customers hire Air Star Now for?
Mostly a/c system repair (108), HVAC system repair (90), a/c system maintenance (89), repair HVAC (57).
Does the owner respond to complaints?
The owner replied to 17% of 1–3★ reviews (category: 63%).
