HVAC Contractors · Houston, TX

Is Air Star Now any good?

Our verdict: a strong choice — #14 of 67 HVAC contractors, better than 79%. Customers single out its value and craft & service; accountability is where it trails.

👍 Strengths

Value — better than 89% of peers

Craft & service — better than 85% of peers

👎 Watch-outs

Accountability — 8th percentile

Price $$$: 34% above typical

Air Star Now for heating system maintenance

Clear ✕

15 customers reviewed a heating system maintenance job here and rated it 5.00★. Most paid $1–100 (category typical: $54–$292). For this job it ranks #14 of 47 HVAC contractors we track.

All 15 Google reviews tagged “Heating system maintenance”

★★★★★ Denise · a year ago

Corey was very nice and professional.

Paid $1–100Great priceHVAC system maintenanceHeating system maintenance
★★★★★ Jo · Edited 2 years ago

I have used this company for a few years for service and maintenance. Have always felt well taken care of. They are honest and helpful in understanding what needs to be take care of. This year I needed a new ac unit. The process was very easy. Everything was handled professionally and with ease. The new system…

HVAC system repairHVAC system maintenanceInstallation+ Punctuality+ Professionalism
★★★★★ Dana · 3 years ago

Really good experience

Heating system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Andres · 3 years ago

Air Star Now performed an annual HVAC maintenance on my two units and I was more than impressed with the level of quality and service we received. Mark was very knowledgable and provided great advice on how to prolong the life of my units and improve the air quality. Highly recommended!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ florentino · 3 years ago

Mark came out a few days ago when I noticed a weird smell when I turned my heater on. He went up in the attic to see where it was coming from. He was here a bit longer than I expected but he figured out what it was and got it fixed that same day. No issues since then. Thank you, Mark!

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Kathleen · 3 years ago

We were having trouble with our heating system and Billy was extremely helpful and professional. The problem was fixed in a timely manner and I’m very satisfied.

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Adrienne · Edited 4 years ago

Jon is amazingly helpful - Twice, we've had something break on a weekend, and he's gone out of his way to help us get it repaired quickly. My husband is disabled, so he has been very conscientious about making sure that we weren't without a heat or AC. He is honest about problems with the equipment, and advises you…

A/C system maintenanceHeating system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Haley · 4 years ago

Five stars are not really enough, the services exceptional yes the technician was on time and was very professional, very knowledgeable and took the time to explain the issues that I was having with my furnace with there recommendations I have faith we can get another year out of my heater, the technician Jason is a…

Heating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Cody · 4 years ago

Very pleased with my experience with this company, the technicians junior and Jonathan where patient and very insightful in their area of work, they answered all my questions and addresses every concern, I definitely will keep contacting this company, thank you air star.

A/C system maintenanceHeating system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jonathan · 5 years ago

Very satisfied! Definitely recommending Air Star to friends & family!!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ kassandra · 5 years ago

I called my last company and they cancel on me so I found this company air star now in Google , I call them and they was super nice and respectful , they came to my house and they got my A/C running! I’m supper glad I found them and for sure i will keep using their service, thank you so much air star now

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ Dalida · 5 years ago

Billy Wagner was absolutely the best repair person we’ve ever had in our house. Very professional and knowledgeable. He was great. Would definitely recommend Billy and this company

Heating system maintenanceHVAC duct & vent installationA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kenneth · 5 years ago

I did all my homework and do diligence for more than month after getting five quotes That I put off due to Covid I was so frustrated I didn't know who to trust with my home I contacted Airstar and A young man by the name of Nick came out he went through my system and all my duckwork he explain to me that the issues…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
★★★★★ R · Edited 2 years ago

Rating only, no written review.

Heating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ LIVEWITHHERSCHEL · 5 years ago

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality

Price

$$$$
$430+34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Questions about Air Star Now

Is Air Star Now good?

Yes by most measures: 5.0★ from 779 Google reviews and an Experts Score of 66/100 (grade B), #14 of 67 HVAC contractors we track. 0.6% of reviews in the last two years were 1–2★ (category average 2%).

How much does Air Star Now charge?

Customers reported a typical bill of $430 (middle half $209–$1.4k), 34% above the HVAC contractors median of $322.

What do customers hire Air Star Now for?

Mostly a/c system repair (108), HVAC system repair (90), a/c system maintenance (89), repair HVAC (57).

Does the owner respond to complaints?

The owner replied to 17% of 1–3★ reviews (category: 63%).

Compare with