Is Air Star Now any good?
Our verdict: a strong choice — #14 of 67 HVAC contractors, better than 79%. Customers single out its value and craft & service; accountability is where it trails.
Value — better than 89% of peers
Craft & service — better than 85% of peers
Accountability — 8th percentile
Price $$$: 34% above typical
Air Star Now for heating system repair
Clear ✕20 customers reviewed a heating system repair job here and rated it 4.90★. Most paid $800–900 (category typical: $228–$1.6k). For this job it ranks #15 of 51 HVAC contractors we track.
All 20 Google reviews tagged “Heating system repair”
Outstanding support! I called to explain my problem at around 6pm and Alan came within an hour of my initial call. Alan walked us through the problem and various options. We were able to schedule an installation the following day (even though we were not going to be at home) and Alan came back the following week…
Air Star is amazing, they got my system back to heating in no time and they're reasonably priced. Thank you Myles for the feedback call, I look forward to doing business with Air Star in the future!
Best pricing and perfect service. These guys are incredible.
Mark came out a few days ago when I noticed a weird smell when I turned my heater on. He went up in the attic to see where it was coming from. He was here a bit longer than I expected but he figured out what it was and got it fixed that same day. No issues since then. Thank you, Mark!
The service was good they changed my furnace and a/c, although I still have the same problem with the unit not heating the first floor properly, it is better but the upstairs is alway hotter. We will see in the sumer with the a/c
Did not know who to use in Cypress. Called in and promptly got return call from owner, John. He made a same day call at no extra charge. Had issues with my heater with the up oming massive storm coming with temps in teens and no heat. John and his tech Cory were able to identify problem and next day aired part in.…
I made my online appointment and Jon was at my house 2 hours later. He came in, assessed what was going on, explained it to us, and started with the less expensive fix first. Left to pick up the part and was back within 20 minutes. Replaced it and it solved our problem. Thank goodness!! Very fast, efficient, and…
We were having trouble with our heating system and Billy was extremely helpful and professional. The problem was fixed in a timely manner and I’m very satisfied.
My nephew had no heat due to another HVAC company and called Air Star Now. Jason came out and he was very professional, knowledgeable and friendly . He listened to the issues and had the heat on in no time. He explained everything as he went and answered all the questions. I would Highly Recommend this company . It…
Five stars are not really enough, the services exceptional yes the technician was on time and was very professional, very knowledgeable and took the time to explain the issues that I was having with my furnace with there recommendations I have faith we can get another year out of my heater, the technician Jason is a…
Very pleased with my experience with this company, the technicians junior and Jonathan where patient and very insightful in their area of work, they answered all my questions and addresses every concern, I definitely will keep contacting this company, thank you air star.
Quality and exceptional service with efficiency, professionalism and competitive pricing. I highly recommend Air star!!
Great fast service from Harris A/C. They were able to do same day service and was very thorough & professional.
I called my last company and they cancel on me so I found this company air star now in Google , I call them and they was super nice and respectful , they came to my house and they got my A/C running! I’m supper glad I found them and for sure i will keep using their service, thank you so much air star now
I did all my homework and do diligence for more than month after getting five quotes That I put off due to Covid I was so frustrated I didn't know who to trust with my home I contacted Airstar and A young man by the name of Nick came out he went through my system and all my duckwork he explain to me that the issues…
This company is the most responsive and knowledgeable HVAC organization I’ve ever done business with in Houston. Billy and his staff are very professional and quick to respond to my requests. They often come out same day for installation and/or repaired, and have been there at night for emergencies. I highly…
Thank you Jon! My house is so warm and cozy now! Jon researched and worked endlessly until he ensured we got heat. He came over right when I called and helped as the cold front was on its way. He explained everything that was going on.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Air Star Now
Is Air Star Now good?
Yes by most measures: 5.0★ from 779 Google reviews and an Experts Score of 66/100 (grade B), #14 of 67 HVAC contractors we track. 0.6% of reviews in the last two years were 1–2★ (category average 2%).
How much does Air Star Now charge?
Customers reported a typical bill of $430 (middle half $209–$1.4k), 34% above the HVAC contractors median of $322.
What do customers hire Air Star Now for?
Mostly a/c system repair (108), HVAC system repair (90), a/c system maintenance (89), repair HVAC (57).
Does the owner respond to complaints?
The owner replied to 17% of 1–3★ reviews (category: 63%).
