HVAC Contractors · Houston, TX

Is Air Star Now any good?

Our verdict: a strong choice — #14 of 67 HVAC contractors, better than 79%. Customers single out its value and craft & service; accountability is where it trails.

👍 Strengths

Value — better than 89% of peers

Craft & service — better than 85% of peers

👎 Watch-outs

Accountability — 8th percentile

Price $$$: 34% above typical

Air Star Now for installation

Clear ✕

24 customers reviewed a installation job here and rated it 5.00★. Most paid $1,000+ (category typical: $1.1k–$2.8k). For this job it ranks #4 of 36 HVAC contractors we track.

All 24 Google reviews tagged “Installation” · showing 20

★★★★★ Brie · 2 months ago

It took 3 years of multiple HvAC companies, lots of money spent on repairs and very little improvement in our air quality and issues that our home was experiencing. A neighbor told me about Billy and Airstar Now and told me I would not be disappointed. She said Billy doesn't stop until he solves the issue for the…

Reasonable priceInstallationHVAC duct & vent repairInstall AC
★★★★★ Tiesha · 3 months ago

Air Star Now exceeded every expectation! Their customer service is truly unmatched. I haven’t experienced this level of care and professionalism in a very long time, it was honestly refreshing. From the moment our technician, Ero, arrived to assess our A/C units, he was patient, honest, and incredibly…

Great priceInstallationHeating system installationInstall thermostat
★★★★★ maria · 4 months ago

Requested a soft start installation. The technician (Daniel) that came out was very professional, thorough and quick. His communication skills were on point. As he Explained everything he was showing pictures so I could understand what he was referencing. Will definitely use them again in the future and recommend to…

Paid $600–800Not sureInstallation
★★★★★ Lloyd · 5 months ago

Alan is a great technician! Very informative and helpful from beginning to end. Couldn’t be happier with the service he provided.

Installation
★★★★★ Vincent · 5 months ago

Thanks to everyone at Air Star Now, I know I wouldn't have any issues with my A/C and if I do they will take care of me. Shoutout to Allan for his help. I've had quite a few improvements, fixing, and maintenance completed by Air Star Now and their team.

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Christine · 6 months ago

A/C and heater replaced about 5 years ago. We have twice a year check and maintenance. No problems. Everyone is very nice and professional- office staff and hvac professionals. Highly recommend Air Star!

Paid $1,000+Reasonable priceA/C system maintenanceInstallationHeating system installation
★★★★★ Jose · 8 months ago

Outstanding support! I called to explain my problem at around 6pm and Alan came within an hour of my initial call. Alan walked us through the problem and various options. We were able to schedule an installation the following day (even though we were not going to be at home) and Alan came back the following week…

Reasonable priceHVAC system repairHeating system repairA/C system repair
★★★★★ Fabiola · 8 months ago

Very fast, efficient and knowledgeable employees. Perla, Daniel and the whole team were very helpful and did a great job. Will be recommending going forward!

Paid $1,000+Not sureInstallation
★★★★★ David · a year ago

Outstanding service. Ero (Service Tech) did my bothers soft start for his ac. He was so polite and offered to do mine the same day. He was very helpful with all information. I’m coming back for any service or troubleshoot.

Installation
★★★★★ Wendie · a year ago

Air Star Now has been a great company to work with from start to finish. They were very responsive to our call and made scheduling quick and easy. The technician arrived on time, was professional, and explained everything clearly. There were a couple of small hiccups during the process, but what really stood out to…

Reasonable priceInstallationInstall AC
★★★★★ Jo · Edited 2 years ago

I have used this company for a few years for service and maintenance. Have always felt well taken care of. They are honest and helpful in understanding what needs to be take care of. This year I needed a new ac unit. The process was very easy. Everything was handled professionally and with ease. The new system…

HVAC system repairHVAC system maintenanceInstallation+ Punctuality+ Professionalism
★★★★★ Billie · Edited 2 years ago

Very knowledgeable and professional. They are always very pleasant to work with. The promptness in replying and remedying the problem was outstanding. It is a blessing to work with a company and owner with such integrity! We highly recommend Jon Harris and Harris Heating & Air.

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ David · Edited 3 years ago

Awesome service and attention to detail. Mr. Harris makes you feel like more than just a customer.

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Eronay · 3 years ago

Thank you guys for the amazing, thorough work at my parents' house. Their AC was really old and it needed to get replaced. Billy and his team did an amazing job. Thank you!

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Heather · Edited 3 years ago

Love this company! Harris Heating and Air Conditioning was half the price of a larger AC company (ARS) and they were 100 times friendlier. They arrived on time and started working promptly. During the initial service call they pinpointed problems we didn’t know existed and did not hesitate to fix them while…

Heating system installationInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ David · 3 years ago

Air Star Now is amazing! Professional, Courteous, and Highly Skilled! We have been using their services since September and have been delighted. Nick is a super star. He fixed all the problems caused by the former service company. He even cleaned up debris left by contractors of the past!! Ran new drain lines for…

HVAC system maintenanceHVAC system repairInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Peg · 4 years ago

My issue was the emergency drain pan was continuing to overflow. Another vendor quoted $10K to replace AC system entirely and would not diagnose why the emergency drain pan was overflowing. AirStarNow technician looked at the pan and the primary overflow mechanism - the drain to the upstairs bathroom piping. He…

A/C system maintenanceCleaningInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ darlene · 5 years ago

Air star came in and replaced my entire AC and furnace. They did an incredible job my AC runs great they cleaned up everything after themselves they removed my old unit I was very impressed with the work very nice friendly professional afterwards they sent me a huge edible arrangement I would definitely recommend…

HVAC duct & vent cleaningInstall ACHeating system installation
★★★★★ Moises · 5 years ago

I’m so happy with this company , my a/c got broke and I thought was something simple but no, I was needing to change the system so I called this company they answered all my quest so well , they where really nice!! And they got my system ready at the same day. Thank you air star I will highly recommend them.

Installation+ Responsiveness+ Punctuality+ Quality
★★★★★ AJ · 5 years ago

Outstanding work and professional. Highly recommend their work!

Installation+ Responsiveness+ Punctuality+ Quality

Show more installation reviews (4 more) →

Price

$$$$
$430+34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Questions about Air Star Now

Is Air Star Now good?

Yes by most measures: 5.0★ from 779 Google reviews and an Experts Score of 66/100 (grade B), #14 of 67 HVAC contractors we track. 0.6% of reviews in the last two years were 1–2★ (category average 2%).

How much does Air Star Now charge?

Customers reported a typical bill of $430 (middle half $209–$1.4k), 34% above the HVAC contractors median of $322.

What do customers hire Air Star Now for?

Mostly a/c system repair (108), HVAC system repair (90), a/c system maintenance (89), repair HVAC (57).

Does the owner respond to complaints?

The owner replied to 17% of 1–3★ reviews (category: 63%).

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