HVAC Contractors · Houston, TX

Is Air Star Now any good?

Our verdict: a strong choice — #14 of 67 HVAC contractors, better than 79%. Customers single out its value and craft & service; accountability is where it trails.

👍 Strengths

Value — better than 89% of peers

Craft & service — better than 85% of peers

👎 Watch-outs

Accountability — 8th percentile

Price $$$: 34% above typical

Air Star Now for repair HVAC

Clear ✕

57 customers reviewed a repair HVAC job here and rated it 4.98★. Most paid $1,000+ (category typical: $236–$840). For this job it ranks #2 of 51 HVAC contractors we track.

All 57 Google reviews tagged “Repair HVAC” · showing 40

★★★★★ Ashley · 3 months ago

Our outdoor unit stopped working and we live in Houston, TX so we needed someone out ASAP. They responded quickly and sent someone out at 10pm that same night. Ero came out and informed us we needed a new motor. The price was very reasonable and they even gave us a discount. Definitely recommend Air Star Now for…

Paid $800–1,000Reasonable priceRepair HVAC
★★★★★ Vincent · 5 months ago

Thanks to everyone at Air Star Now, I know I wouldn't have any issues with my A/C and if I do they will take care of me. Shoutout to Allan for his help. I've had quite a few improvements, fixing, and maintenance completed by Air Star Now and their team.

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Jose · 8 months ago

Outstanding support! I called to explain my problem at around 6pm and Alan came within an hour of my initial call. Alan walked us through the problem and various options. We were able to schedule an installation the following day (even though we were not going to be at home) and Alan came back the following week…

Reasonable priceHVAC system repairHeating system repairA/C system repair
★★★★★ J. · Edited 2 years ago

Edit: I wish I could 5 star Air Star Now more than once! Even now 3 years after I left my original review (below) this company is still just as (if not even more) impressive. When our house became an oven we had them come out to check, turned out some critters (we suspect raccoons) chewed up our ducts until they…

A/C system maintenanceA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Joseph · Edited 2 years ago

Customer Reviews My A/C unit had an issue after the power outage due to the thunder storm in the Cypress, TX area. I called upon Harris Heating & Air to perform a system checkup and to repair any defective issues. Jon and his team, Corey Ramirez, Billy Zbranek, and their helper did a fantastic job of coming out and…

A/C system repairRepair HVAC
★★★★★ Edmund · Edited 2 years ago

Very responsive and timely. Corey and Billy was efficient. With Jon, got the AC system checked and ready for the winter. Very respectful of my time and highly recommend their services.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Alejandra · Edited 3 years ago

I love Harris Heating & Air conditioning! They are quick to respond and schedule the appt immediately. I have been super satisfied every time they have come out. I would highly recommend!

A/C system maintenanceRepair HVAC
★★★★★ Brad · 3 years ago

A/C stopped cooling and had a service tech on site within 2 hours. Very courteous and professional. I don’t know how ac techs do it , I was in attic for 5 minutes and was dying. I may not like the outcome of what is needed but it has no reflection on the company. Parts fail in houston and I got 13 years out of my…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Betty · 3 years ago

Very professional and very nice I was so HAPPY he was able to do it TODAY very happy customer.

Repair HVAC+ Punctuality
★★★★★ Jared · 3 years ago

Spectacular customer service! They were very responsive when we had an A/C issue. They came out on a Friday evening and were very professional, honest and knowledgeable. Quality was great. Service time was quick. Cost was fair. Nick did an outstanding job and was eager and helpful the whole time.

Repair HVAC+ Responsiveness+ Quality+ Professionalism
★★★★★ Tony · 3 years ago

This past weekend, my parents' A/C stopped working and I called Air Star. That same night, Billy was able to get their A/C up and running again. My parents were so thankful!

Repair HVAC+ Professionalism
★★★★★ Michael · 3 years ago

My nephew had no heat due to another HVAC company and called Air Star Now. Jason came out and he was very professional, knowledgeable and friendly . He listened to the issues and had the heat on in no time. He explained everything as he went and answered all the questions. I would Highly Recommend this company . It…

HVAC system repairHeating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Hailey · 4 years ago

Jon did an amazing job giving us all the information that another company failed to do on our broken air conditioning system. He was friendly and very helpful and we will continue to use them in the future!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Cory · 4 years ago

Great job! Professional team!

Repair HVAC+ Responsiveness+ Professionalism
★★★★★ nora · 4 years ago

AC not cooling and Billy came out and got it working again. Great service!

Repair HVAC
★★★★★ osby · 4 years ago

AC went out last night and Billy came out and took care of us. Thank you!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Marisa · 4 years ago

Professional and on time. Very thorough. Great service!

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Meilin · 4 years ago

Jared was awesome!! He has our AC running again in no time. Really happy with how fast they were able to come.

Repair HVACThermostat installation
★★★★★ Michael · 4 years ago

Exceptional service! One of my AC units was diagnosed and repaired (new motor installed) within a couple of hours. Excellent supply chain system allowing new motor drop-off for immediate repair. The All Star serviceman Billy was very professional, courteous and hard working, in temperatures hovering around 100degF..…

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Brian · 4 years ago

I cant say enough good things about this company. Billy came out at midnight on a Sunday before my family and I left for vacation and got my ax going again. I called at 11 and billy answered my call and was here at 12:30. These guys are the real deal. They deserve every penny they charge for the work and…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Carol · 4 years ago

Highly recommend

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
★★★★ Jonathan · 4 years ago

They are great but charged me $345 for a capacitor that should cost less that $150.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
★★★★★ G · 4 years ago

AC went out call within an hour they were there great service thanks Billy

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Yatzi · 4 years ago

Replaced are outside fan motor .thank good the motor wasn’t back order like my neighbor house referred them to my sister all ready Jason is a great guy thanks again for the fast response

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Clyde · Edited 4 years ago

This is some really good people. Well, air conditioner broke and I had somebody come out for free to tell me I needed a new one and it was going to be $18,000! I thought I was gonna die in this Texas heat my good friend Mari said she said you try Air star they do business like we used to do business in olden days.…

Repair HVAC+ Punctuality+ Quality+ Value
★★★★★ Leroy · 4 years ago

When my ac started blowing warm air Friday, I search Google for ac repair near me and I picked them cuz of the Astros colors. Marie took my call and said some one could come out within the next 2 hours so that was good. They called before they showed up, and was on time within the timeframe she gave me. He went to…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Andres · 4 years ago

Very good service and recommendations. Also, junior was so transparent and clear discussion on different options for repair. professional and on time. Excellent customer service. I highly recommend this company.

A/C system maintenanceHVAC duct & vent repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Mackenzie · 5 years ago

Amazing company! I even signed up for their membership maintenance plan! They made it quick and easy to replace my capacitor, even though it was really late on a Saturday when my ac malfunctioned.

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
★★★★★ jonathan · 5 years ago

A/C motor stopped working. I called and was able to get a tech within a few hours to check and repair my A/C. Great customer service!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ dsgermack · 5 years ago

Fast and professional service for my broken AC unit! Mark was knowledgeable, explained everything in detail, provided options and information and did a great job fixing my system. He provided some quotes for some further issues he found during the diagnosis and repair. I have joined their annual inspection/repair…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Susan · 5 years ago

I’m so happy with this company , they are so nice and really responsable , price is really honest, and they definitely know what they are doing , and the best part is they explains everything to me so I was sure of what was going on, so excellent service , thank you. I definitely will recommend this company.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Athena · 5 years ago

I highly recommend this company, they are so respectful, responsible and so honest with the price , thank you air star.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Emma · 5 years ago

My a/c was broke and my house was too hot, I called this company late night and they was really nice, they show up around 1 hr later and they got my A/C done in a short time , thanks so much I will highly recommend to everyone.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Erin · Edited 5 years ago

As a small business administrator I often need repair work done on our facility. Harris Heat & Air offers quality service from honest individuals. Super affordable! Staff is extremely informative, polite and punctual. I highly recommend them!

Repair HVAC
★★★★★ M · Edited 5 years ago

6/11/21 My home warranty dispatch a ac repair company to my home for AC repair. It turns out that the company put freon in my unit which the tech said was needed (2) lbs. Also stated that I needed a new coil. He was at my home for approx 10 minutes. Mind you I replaced the coil last year. Within 20 minutes my…

A/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Alexa · 5 years ago

These guys are awesome my AC went out with the storm even with the bad weather they said they were on the way Billy showed up within the time schedule fix my Air conditioner thank God he had the parts on his truck will recommend this company in the future and they are my team now !

Repair HVAC+ Punctuality+ Quality+ Professionalism
★★★★★ caleb · 5 years ago

Billy came out late at night, around 9pm after my ac went out. Stand up dude. Found out the issue shortly after arriving and said he would be back in the morning with the parts. Thanks again

Repair HVAC+ Professionalism
★★★★★ Sherry · 5 years ago

Great fast service from Harris A/C. They were able to do same day service and was very thorough & professional.

Heating system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Sam2saminc · 5 years ago

Billy is a true professional and great at that. Had emergency with my ac going out after midnight, I reached out and he was at my home within 30 minutes and fixed our ac unit. We couldn’t thank him enough all around great guy and even better at what he does you won’t regret it if you are to go with him!

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ kassandra · 5 years ago

I called my last company and they cancel on me so I found this company air star now in Google , I call them and they was super nice and respectful , they came to my house and they got my A/C running! I’m supper glad I found them and for sure i will keep using their service, thank you so much air star now

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (17 more) →

Price

$$$$
$430+34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Questions about Air Star Now

Is Air Star Now good?

Yes by most measures: 5.0★ from 779 Google reviews and an Experts Score of 66/100 (grade B), #14 of 67 HVAC contractors we track. 0.6% of reviews in the last two years were 1–2★ (category average 2%).

How much does Air Star Now charge?

Customers reported a typical bill of $430 (middle half $209–$1.4k), 34% above the HVAC contractors median of $322.

What do customers hire Air Star Now for?

Mostly a/c system repair (108), HVAC system repair (90), a/c system maintenance (89), repair HVAC (57).

Does the owner respond to complaints?

The owner replied to 17% of 1–3★ reviews (category: 63%).

Compare with