Experts Reviews · Company report
Air Star Now logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Air Star Now

Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 779 Google reviews

📞 Call (713) 929-9595Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Star Now is better than 66% of HVAC contractors.B
66
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Star Now is better than 60% of HVAC contractors.B
60
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Star Now is better than 85% of HVAC contractors.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Star Now is better than 89% of HVAC contractors.A
89
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Star Now is better than 46% of HVAC contractors.C
46
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Star Now is better than 54% of HVAC contractors.C
54
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Star Now is better than 8% of HVAC contractors.F
8

Reviews for your job

Customers hired Air Star Now for 8 kinds of job.

Air Star Now for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Cleaning”

★★★★★ Grace · a month ago

Couldn’t recommend these guys enough. We had a coil go out and they came to our house the same day. Even though it was a Friday going into Labor Day weekend, they stayed until almost 2:00 AM to make sure the job was finished and our AC was back up and running. Everyone we dealt with was polite, professional, and…

A/C system maintenanceCleaningA/C system repair
★★★★★ Richard · 3 months ago

Thank you for coming out to perform the service on my AC and providing future recommendation that I will need. Your company displayed excellent customer service from Amanda at the front desk to Erin the technician that performed the services on my AC.

Paid $1–200Great priceA/C system maintenanceCleaning
★★★★★ Daniel · 5 months ago

Great service from Danny

Paid $100–200Great priceA/C system maintenanceCleaning
★★★★★ amar · 5 months ago

A++++ family owned business, very honest people. The technician came to give me quote for air duct cleaning service was very professional and honest. I recommend this company for anyone looking to get the AC work done right. They were able to answer my phone call within no time.

Great priceCleaning
★★★★★ Vincent · 5 months ago

Thanks to everyone at Air Star Now, I know I wouldn't have any issues with my A/C and if I do they will take care of me. Shoutout to Allan for his help. I've had quite a few improvements, fixing, and maintenance completed by Air Star Now and their team.

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
★★★★★ Luna · 5 months ago

These guys are great! Mark was very professional and so was the whole team. The whole experience with them was absolutely amazing, especially the people on the phone. They did a great job of cleaning my dryer vent. I will be working with them again!!

Paid $100–200Great priceCleaning
★ Artemis · Edited 4 years ago

Overprice

CleaningA/C filter replacement
★★★★★ Daryl · 4 years ago

Very happy with their service. Nick was very thorough, knowledgeable and friendly. Highly recommended.

Cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Dr · 4 years ago

Billy came out at 9:30 pm on a Saturday night. He diagnosed the problem and repaired it at a fair price. Very pleased with the service. They’re my HVAC guys from now on.

CleaningHVAC system repairA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Peg · 4 years ago

My issue was the emergency drain pan was continuing to overflow. Another vendor quoted $10K to replace AC system entirely and would not diagnose why the emergency drain pan was overflowing. AirStarNow technician looked at the pan and the primary overflow mechanism - the drain to the upstairs bathroom piping. He…

A/C system maintenanceCleaningInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · 4 years ago

Jason with Air Star Now came over to check on two of our AC units. We had AC tune up’s done on both. Jason was incredibly professional and kept it real! He was thorough and provided all of the information for us to make an educated decision on what steps to take next or consider taking in the future. He wasn’t pushy…

Cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ dsgermack · 5 years ago

Fast and professional service for my broken AC unit! Mark was knowledgeable, explained everything in detail, provided options and information and did a great job fixing my system. He provided some quotes for some further issues he found during the diagnosis and repair. I have joined their annual inspection/repair…

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Nancy · 5 months ago

Rating only, no written review.

Paid $1,000+Reasonable priceHVAC system maintenanceCleaningService not listed
★★★★★ Dalida · 4 years ago

Rating only, no written review.

CleaningInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Juan · 4 years ago

Rating only, no written review.

CleaningInstallation+ Responsiveness+ Punctuality+ Quality
★★★★★ Fernando · 5 years ago

Rating only, no written review.

A/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality

Price

$430+34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 46%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
A/C system repair108$209–$880
HVAC system repair90$192–$955
A/C system maintenance89$54–$441
Repair HVAC57$236–$840
HVAC system maintenance55$37–$292
Install AC32$1.5k–$3.2k
Installation24$1.1k–$2.8k
Heating system repair20$228–$1.6k

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