Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%60+9Craft & service 20%85+17Value 10%89+8.9Momentum 8%46+3.7Track record 7%54+3.8Accountability 5%8+0.4Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREAir Star Now
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 779 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Star Now is better than 66% of HVAC contractors.B
66
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Star Now is better than 60% of HVAC contractors.B
60
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Star Now is better than 85% of HVAC contractors.A
85
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Star Now is better than 89% of HVAC contractors.A
89
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Star Now is better than 46% of HVAC contractors.C
46
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Star Now is better than 54% of HVAC contractors.C
54
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Star Now is better than 8% of HVAC contractors.F
8
Reviews for your job
Customers hired Air Star Now for 8 kinds of job.
Air Star Now for plumbing pipe repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$303–$1.4k
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$430+34% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 47%Reasonable 46%Overpriced 0%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 108 | $209–$880 |
| HVAC system repair | 90 | $192–$955 |
| A/C system maintenance | 89 | $54–$441 |
| Repair HVAC | 57 | $236–$840 |
| HVAC system maintenance | 55 | $37–$292 |
| Install AC | 32 | $1.5k–$3.2k |
| Installation | 24 | $1.1k–$2.8k |
| Heating system repair | 20 | $228–$1.6k |
