HVAC CONTRACTORS · TAMPA, FL
Air Support Cooling and Heating, LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

Air Support Cooling and Heating, LLC

Better than 49% of HVAC contractors · #34 of 67

5.0★366 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Robert · a day ago

Max did a great job. The problem was 25 year old pvc pipes filled with algae & gunk so that the water couldn’t drain. Fantastic job. Professional.

Paid $800–1,000Reasonable priceHVAC system repair
★★★★★ myra · Edited 3 weeks ago

Excellent and so professional. I had an emergency and they were there in 30 minutes. So honest and were able to resolve the issue without trying to up sell. My favorite Business and have used them for a while. THANK YOU!

Paid $1–200Great priceHVAC system repair
★★★★★ Michael · Edited a month ago

Immediate response to A/C Down call! Awesome service! It doesn’t get better-Highly recommend!

Paid $2,000+Reasonable priceInstallationInstall AC
★★★★★ Carol · Edited a month ago

Very punctual technicians. Honest company to do work for you and very professional and reasonable prices.

Paid $1–200Reasonable priceHVAC system repairA/C system maintenance
★★★★★ Rick · Edited a month ago

Our family have used Air Support for several years both for maixtenance and install of mini split. Eric has always been professional, straightforward, honest and reliable. We also appreciate his reasonable response times which makes life easier here in Florida hot, humid environment. We highly recommend Air Support.

Paid $1–200Reasonable priceA/C system maintenanceA/C preventive maintenance
★★★★★ Mark · Edited a month ago

Eric was very helpful and friendly. On time and was very informative. Went above and beyond. Thanks

Paid $2,000+Reasonable priceHeating system repair

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (4 reviews)2024-Q2: 5.00★ (42 reviews)2024-Q3: 5.00★ (54 reviews)2024-Q4: 5.00★ (37 reviews)2025-Q1: 5.00★ (7 reviews)2025-Q2: 5.00★ (12 reviews)2025-Q3: 5.00★ (18 reviews)2025-Q4: 4.95★ (22 reviews)2026-Q1: 5.00★ (17 reviews)2026-Q2: 4.94★ (71 reviews)2026-Q3: 4.97★ (61 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$346+7% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 50%Overpriced 1%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
74
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
72
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
31
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
40
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+7 / −0
Professionalism
+6 / −0
Responsiveness
+8 / −0
Punctuality
+7 / −0
Value
+6 / −0

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