HVAC CONTRACTORS · TAMPA, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREAir Support Cooling and Heating, LLC
Better than 49% of HVAC contractors · #34 of 67
5.0★366 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Air Support Cooling and Heating, LLC for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Cleaning”
R9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Air Support has knowledgeable, tentative and progressive staff that understands HVAC from top to bottom. Service was efficient and expedient. We are a very satisfied 👍🏽 Thank you Daniel. Alex, Erik and Hugh! Btw, I've already recommended your company to two other people.
Great priceCleaningA/C system maintenanceA/C system repair
vs category
Blue = Air, grey = HVAC contractors average
Rating over time
Price
$346+7% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 45%Reasonable 50%Overpriced 1%Not sure 3%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%74+25.9Reliability 15%72+10.8Craft & service 20%1+0.2Value 10%58+5.8Momentum 8%31+2.5Track record 7%40+2.8Accountability 5%34+1.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
74
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
72
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
1
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
31
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
40
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+7 / −0
Professionalism
+6 / −0
Responsiveness
+8 / −0
Punctuality
+7 / −0
Value
+6 / −0
