Analyzing 6,634,1386.6M ReviewsFor 18,56018.6K Experts

Experts Reviews · Company report
AIRTIFY HEATING AND AIR CONDITIONING logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

AIRTIFY HEATING AND AIR CONDITIONING

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 147 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AIRTIFY HEATING AND AIR CONDITIONING is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING is better than 90% of heat pump installation services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AIRTIFY HEATING AND AIR CONDITIONING is better than 99% of heat pump installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AIRTIFY HEATING AND AIR CONDITIONING is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING is better than —% of heat pump installation services.–
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Reviews for your job

Customers hired AIRTIFY HEATING AND AIR CONDITIONING for 8 kinds of job.

AIRTIFY HEATING AND AIR CONDITIONING for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,800–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “A/C system repair”

Philippe16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Luis and his team are awesome! Arrived on time, diagnosed my HVAC issue within minutes, generated a SUPER fair estimate and had the work complete within an hour. Could not be more satisfied with this experience. Thank you!

Great priceA/C system maintenanceA/C system repair
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Service , Been using them for Years , Dependable and Reasonable.

Paid $1,800–2,000Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Alma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hector y jose hicieron un excelente trabajo cuando mi aire acondicionado empezó a fallar. Me dieron confianza y profesionalismo. Muchas gracias airtify por tan buenos empleados y por el excelente trabajo.

Great priceA/C system repair
StaceyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called for service when our AC went down. Chris diagnosed the issue and had us up and running again quickly for a reasonable price. He also included a basic service and system check-up. We will definitely use Airtron again!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Es muy profesional, y sabe lo que hace , Ya que reparo el aire acondicionado de mi casa y solo se llevo como 10 o 15 minutos, muchas gracias super recomendado

Portable A/C servicesA/C system repair
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and Luis did an outstanding job- trustworthy, punctual, and stayed until the job was complete. I would highly recommend their services!

Heating system installationInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Airtron is a reliable company that is dedicated to solving any problem big or small. They took their time and were very professional. Highly recommend Airtron.

A/C system maintenanceDuctless heating & A/C servicesInstall thermostat+ Responsiveness+ Punctuality+ Quality
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My AC was not working and they did a great job repairing it at a good price. I definitely recommend them to anyone!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Byron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ideally, I'd give them a 4.5 star rating. Overall, Tito communicated well, was very responsive and provided replacement products at a reasonable/discounted price. I found his costs to be lower than other HVAC repair companies. Unfortunately, that discount does come at a price where it took he and his team a bit…

InstallationA/C system repair+ Professionalism
Unique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a GC and I have worked with Luis on several projects now. He is very easy to work with and he has a very professional team. I would highly recommend him to anyone needing any HVAC work.

Ductless heating & A/C servicesHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great to work with, fast response. Arrived early and kept in contact about when he would return with part to fix AC. Great to have especially during heat wave

CleaningA/C system repair+ Responsiveness+ Punctuality+ Professionalism
Edwin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Airtron recently installed a new heater and ducts in my home. Luis did a great job on explaining the different options. I decided to go with a Trane, 96% high efficient, 2 stage furnace with a nest smart thermostat. I could not be happier with my new installation. The team he sent in to do the work were very…

Heating system installationA/C system repair+ Responsiveness+ Punctuality+ Quality
Reyna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luis sent his technician out and they had my heater working again in just 30 minutes. Their service is awesome!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality

Price

$1.9k+318% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 38%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation32$1.4k–$2.4k
Install AC30$1.6k–$3.7k
Installation21$1.4k–$2.8k
Install thermostat18$275–$721
A/C system maintenance15$78–$351
A/C system repair13$227–$611
HVAC duct & vent installation12$1.6k–$3.2k
HVAC system maintenance12$114–$453

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