AIRTIFY HEATING AND AIR CONDITIONING logo

AIRTIFY HEATING AND AIR CONDITIONING

Air conditioning contractor · San Jose, CA · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 50 heat pump installation servicesPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 147 Google reviews · 24 photos
99%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
62%reviews answered by the owner
$1.9ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

AIRTIFY HEATING AND AIR CONDITIONING at a glance

Google reviewers rate AIRTIFY HEATING AND AIR CONDITIONING five stars based on 147 reviews, with the owner responding to 62 percent of them. Customers frequently praise the company for punctual arrivals, clear explanations of diagnostic findings, and fair pricing for services including AC replacements, furnace repairs, and ductless mini-split installations. Recurring themes highlight professional conduct, efficient job completion, and helpful communication throughout the process. One low-star review criticizes post-installation service delays, noting that a previous customer waited two weeks for assistance with a failed unit despite offering to pay for the repair.

  • Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
  • Reviews on this page: 147 Google reviews (127 with written comments, 7 with photos).
  • Owner responses: the business replied to 62% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Heat Pump Installation Service serving San Jose, California.

Data from Google, last updated October 25, 2026.

Score profile vs other heat pump installation services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction95Reliability90Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 95 (median 92)Reliability: 90 (median 90)Craft & service: 99 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)
This companyHeat Pump Installation Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AIRTIFY HEATING AND AIR CONDITIONING: 95/100 on this factor. Category median: 92.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING: 90/100 on this factor. Category median: 90.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AIRTIFY HEATING AND AIR CONDITIONING: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AIRTIFY HEATING AND AIR CONDITIONING: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
–

Bar = this company · dark tick = category median.

Star ratings

147 Google reviews we collected

  • 5 stars14599%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 127 written reviews

  • Praise31399%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1257%
  • Reasonable838%
  • Overpriced00%
  • Not sure15%
$1.9k+318% vs typical heat pump installation services

Middle half of what 7 customers paid ($1.2k–$3.2k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6721%
  • Quality & results6019%
  • Would recommend5016%
  • Speed & response4715%
  • Communication3511%
  • Price & value3511%
  • Honesty & trust217%

What customers talk about

We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “All employees were exceptionally knowledgeable and very professional at all times.”
  • “Daniel änd Alex did a wonderful job for HVAC piping .”
    “We brought a new house and but our HVAC was messed up.”
  • “We are definitely recommending Airtify to everyone we know!”
  • “Arrived on time, diagnosed my HVAC issue within minutes, generated a SUPER fair estimate and had the work complete within an hour.”
  • “He explained everything clearly and made sure I understood what was being done.”
  • “And to top it off, their estimate was the most reasonable out of all companies contacted.”
  • “…the final walkthrough — he walked us through sizing and pricing, and genuinely listened whenever we had questions or changes, rather than pushing his…”

People customers mention

  • Airtron 37 reviews
  • Luis 15 reviews
  • Trane 7 reviews
  • Hector 6 reviews
  • Chris 6 reviews
  • Tito 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired AIRTIFY HEATING AND AIR CONDITIONING for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Ingrid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome company to do business with. All employees were exceptionally knowledgeable and very professional at all times. I sorry I didn’t get all the employees names who worked, but Hector and José were here for all of the job. I am so happy that I made the right choice choosing this company. And to top it off,…

Paid $2,000+Reasonable priceHeating system installationHVAC duct & vent installationInstall AC
Francis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service. Hector and Jose are a great team, great experience solved everything I needed. Awesome thank you both

Paid $1–200Great priceService not listed
AdrianaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hector and Jose did a great job tje gentlemen were very kind and helpful i recommend thank you guys keep up the great work outstanding job

Paid $1,000–1,200Great priceHVAC system maintenance
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jose and Hector did a great job with my installation! They were friendly, professional, and always willing to help with any questions I had. Great attitude and great service!

Paid $1,200–1,400Reasonable priceHVAC system repair
RaviLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Airtify did the installation of ACs in our new place with 3 separate outlets for various rooms. They did the job very efficiently and thoroughly taking care to minimize the damage to the dry wall. The wirings were covered in a clean professional manner. The cost was reasonable for the amount of work done.

Paid $2,000+Reasonable priceInstall AC

Photos

Customer reviews

5.0 ★★★★★ 147 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nikhil Yardi7 reviewsTotal number of Google reviews Nikhil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Manny and Jose did a great job

  • Services: Heating system installation
Response from the owner · a week ago

Thank you, Nikhil! We're glad Manny and Jose took great care of you. We appreciate your support! – Team AIRTIFY

Philippe Breneman16 reviewsTotal number of Google reviews Philippe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luis and his team are awesome! Arrived on time, diagnosed my HVAC issue within minutes, generated a SUPER fair estimate and had the work complete within an hour. Could not be more satisfied with this experience. Thank you!

  • Price assessment: Great price
  • Services: A/C system maintenance, A/C system repair
Response from the owner · a week ago

Hi Philippe, thank you for the great review! We're glad Luis and the team were able to diagnose the issue quickly and get everything taken care of at a fair price. We truly appreciate your trust in AIRTIFY and look forward to helping you with any future HVAC needs! – Team AIRTIFY

Martijn Tideman4 reviewsTotal number of Google reviews Martijn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work!

Response from the owner · 2 weeks ago

Thank you so much, Martijn! We're glad you were happy with our work! -Team AIRTIFY

Ingrid Baxter2 reviewsTotal number of Google reviews Ingrid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome company to do business with. All employees were exceptionally knowledgeable and very professional at all times. I sorry I didn’t get all the employees names who worked, but Hector and José were here for all of the job. I am so happy that I made the right choice choosing this company. And to top it off, their estimate was the most reasonable out of all companies contacted. I did not feel like I was being ripped off. Hiring family owned businesses are the way to go. They care about making a good impression and doing a good job Thanks guys👍

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Heating system installation, HVAC duct & vent installation, Install AC
Response from the owner · 2 weeks ago

Thank you so much, Ingrid! We truly appreciate you taking the time to share such a thoughtful review. We’re so happy to hear you felt comfortable with our team, from the initial estimate through the completion of the job. We’ll definitely pass along your kind words to Hector, José, and the rest of the crew! Thank you again for choosing us and trusting our team! -Team AIRTIFY

Forever Young Zumba4 reviewsTotal number of Google reviews Forever has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daniel änd Alex did a wonderful job for HVAC piping . Thank you so much!

Response from the owner · 2 weeks ago

Thank you so much for the kind words! We’re glad to hear Daniel and Alex did a wonderful job. We truly appreciate your trust and support, and we’ll be sure to pass along your compliments to them! -Team AIRTIFY

Saul Trinidad1 reviewTotal number of Google reviews Saul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The hvac technician helped me with my furnace and did a great job walking me through the whole process. He explained everything clearly and made sure I understood what was being done. Great work and definitely recommend him.

  • Price assessment: Not sure
  • Services: HVAC system maintenance
Response from the owner · 2 weeks ago

Thank you so much, Saul! We really appreciate your kind words and recommendation. We’re glad our technician was able to walk you through everything and explain the process clearly. We truly appreciate your trust in us! -Team AIRTIFY

Susana Soliz1 reviewTotal number of Google reviews Susana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work and very professional

  • Price assessment: Great price
  • Services: HVAC system maintenance
Response from the owner · 2 weeks ago

Thank you so much, Susana! We truly appreciate your kind words. -Team AIRTIFY

Ruby Arguello1 reviewTotal number of Google reviews Ruby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hector and Jose do a great Job! They’re both very kind and helpful.

Response from the owner · 2 weeks ago

Thank you so much, Ruby! We really appreciate your kind words. We’re glad to hear Hector and Jose took great care of you and were able to help. We’ll be sure to pass along your compliments to them! -Team AIRTIFY

ana murguia7 reviewsTotal number of Google reviews ana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Héctor really knows his knowledge very well. He’s really smart, reliable, and simply the best !

  • Price assessment: Great price
Response from the owner · a month ago

Thank you so much, Ana! We truly appreciate your kind words. We’re glad Héctor provided a great service! -Team AIRTIFY

Daniel Banuelos2 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hector and Jose are amazing

Response from the owner · a month ago

Thank you, Daniel! We really appreciate the kind words. We’re glad they provided you with an amazing experience. -Team AIRTIFY

AIRTIFY HEATING AND AIR CONDITIONING on Google Maps →

Business details