Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
AIRTIFY HEATING AND AIR CONDITIONING logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

AIRTIFY HEATING AND AIR CONDITIONING

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 5.0★ from 147 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AIRTIFY HEATING AND AIR CONDITIONING is better than 95% of heat pump installation services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING is better than 90% of heat pump installation services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AIRTIFY HEATING AND AIR CONDITIONING is better than 99% of heat pump installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AIRTIFY HEATING AND AIR CONDITIONING is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AIRTIFY HEATING AND AIR CONDITIONING is better than —% of heat pump installation services.–
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Reviews for your job

Customers hired AIRTIFY HEATING AND AIR CONDITIONING for 8 kinds of job.

AIRTIFY HEATING AND AIR CONDITIONING for heating system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,800–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$867
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 39

All 9 Google reviews tagged “Heating system repair”

Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Service , Been using them for Years , Dependable and Reasonable.

Paid $1,800–2,000Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Joanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris came out to give an estimate and he provide very helpful advice and information. He was very professional and you could tell he was experienced. within a few days I received a very reasonable quote and decided to go with Airtron. They did everything in 2 days and did a great cleanup job. They were considerate…

HVAC duct & vent cleaningHVAC duct & vent installationHeating system repair+ Responsiveness+ Punctuality+ Quality
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and Luis did an outstanding job- trustworthy, punctual, and stayed until the job was complete. I would highly recommend their services!

Heating system installationInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
ojusLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We brought a new house and but our HVAC was messed up. CHRIS and his partner from Airtron visited twice ( one for inspection and other for fixing) and the issue was fixed. Happy with their service

Heating system maintenanceHVAC system maintenanceHVAC duct & vent installation+ Punctuality+ Quality+ Professionalism
Elida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Showed professionalism as well as organization. Would recommend!

Heating system maintenanceHeating system repair+ Punctuality+ Quality+ Professionalism
Unique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a GC and I have worked with Luis on several projects now. He is very easy to work with and he has a very professional team. I would highly recommend him to anyone needing any HVAC work.

Ductless heating & A/C servicesHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
serg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great, professional people. Everyone I spoke to was very polite, knowledgeable and answered all of my questions. Other companies couldn't figure out why the heater wasn't working and Aitron diagnosed the problem quickly and had my heater working in no time. I recommend Airtron to anyone.

Heating system repair+ Responsiveness+ Punctuality+ Quality
Reyna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luis sent his technician out and they had my heater working again in just 30 minutes. Their service is awesome!

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Mario5 years ago★★★★★

Rating only, no written review.

Heating system repair+ Responsiveness+ Punctuality+ Quality

Price

$1.9k+318% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 38%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Heating system installation32$1.4k–$2.4k
Install AC30$1.6k–$3.7k
Installation21$1.4k–$2.8k
Install thermostat18$275–$721
A/C system maintenance15$78–$351
A/C system repair13$227–$611
HVAC duct & vent installation12$1.6k–$3.2k
HVAC system maintenance12$114–$453

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