Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company for punctual arrivals, professional conduct, and effective carpet cleaning or water damage restoration. Reviewers highlight quick response times, reasonable pricing, and thorough work on stains, pet accidents, and flood cleanup. However, a small number of low-star reviews cite poor communication, including unanswered calls, missed appointments, and last-minute cancellations that prevented job completion.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
206 Google reviews we collected
Phrases our text analysis found in 192 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 192 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re reliable, professional, and we’ll definitely continue using them in the future.”
“We’ve had our carpets cleaned by AJ’s multiple times and they always do an amazing job!”
“Dalton and Tray were quick, professional, and polite!”
“Would absolutely recommend AJ’s to anyone and everyone!”
“If you ever need reliable, high quality, work done by people who genuinely care, I cannot recommend AJ’s Cleaning and Restoration enough!”
“Well worth the money to work with a local business where you actually talk to the owner personally!”
“All communications were friendly and helpful and they were very efficient performing the work while keeping a high standard of work.”
“Not only did they not arrive, they did not respond to phone calls, texts or emails and still have not done so to this day.”
“They are honest and trustworthy, skilled and conscientious and finish what they start.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired AJ'S Cleaning & Restoration for 6 kinds of job. Pick one to see what they paid and said.
Dalton and Trey did a fantastic job! Very thorough and pleased. Will definitely use again!
We’ve had our carpets cleaned by AJ’s multiple times and they always do an amazing job! The carpets look and feel so fresh and clean every time. They’re reliable, professional, and we’ll definitely continue using them in the future. Highly recommend!
AJ’s Cleaning and Restoration did an amazing job cleaning my sectional and carpets! Everything looks and feels so fresh and clean. Highly recommend!
Dalton and Tray were quick, professional, and polite! They cleaned my whole basement after an unfortunate storm water/sewage backup. Our basement was prepared for finishing at the time with all the framing up. They cleaned, sprayed anti-microbial, and put dehumidifiers and fans out for a couple days to get our…
When my basement took on water, AJ’s Cleaning and Restoration saved the day! From the moment I reached out, their team was incredibly friendly, reassuring, and amazingly responsive. They stepped in without delay, tackled the problem head-on, and delivered top tier work on a tight timeline. They made a stressful…
First time I have used AJ’s. I was very impressed with Dalton and Trey! They did an amazing job and were exceptional young men! Would absolutely recommend AJ’s to anyone and everyone!
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 13 | — |
| Cleaning | 10 | — |
| General carpet cleaning | 8 | — |
| Pet stain & odor removal | 4 | — |
| Mold inspection | 3 | — |
| Deep clean | 3 | $277–$465 |
4.9 ★★★★★ 206 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Dalton and Trey did a fantastic job! Very thorough and pleased. Will definitely use again!
We’ve had our carpets cleaned by AJ’s multiple times and they always do an amazing job! The carpets look and feel so fresh and clean every time. They’re reliable, professional, and we’ll definitely continue using them in the future. Highly recommend!
AJ’s Cleaning and Restoration did an amazing job cleaning my sectional and carpets! Everything looks and feels so fresh and clean. Highly recommend!
Dalton and Tray were quick, professional, and polite! They cleaned my whole basement after an unfortunate storm water/sewage backup. Our basement was prepared for finishing at the time with all the framing up. They cleaned, sprayed anti-microbial, and put dehumidifiers and fans out for a couple days to get our framing prepped for drywall. Thanks so much!!!
When my basement took on water, AJ’s Cleaning and Restoration saved the day! From the moment I reached out, their team was incredibly friendly, reassuring, and amazingly responsive. They stepped in without delay, tackled the problem head-on, and delivered top tier work on a tight timeline. They made a stressful situation feel completely manageable and had my basement fully restored and looking great in no time. If you ever need reliable, high quality, work done by people who genuinely care, I cannot recommend AJ’s Cleaning and Restoration enough!
First time I have used AJ’s. I was very impressed with Dalton and Trey! They did an amazing job and were exceptional young men! Would absolutely recommend AJ’s to anyone and everyone!
We had a ton of traffic on our basement carpet and stairs due to remodel work. AJ’s was recommended by our next door neighbor and glad we chose them. Their 2 employees showed up on time and did a great job overall. Showed how they prepare with floor protection and corner protection to keep way from damage and overall job looks great.
We've had AJ's come all the way down to Indianola 3 times for carpet cleaning. Each time has been the best we've ever experienced. Dalton and Trey were here last month and my husband, the picky guy that he is, was so overwhelmed of their equipment, cleaning process and how fantastic of a job they did. Very professional and got out any spots we had from dogs. They are #1 on our list and we highly recommend them!
Awesome work! Very quick, quiet, clean and thorough! Will be using them from now on!!
AJ and his crew were lifesavers when we had a severe water leak right before we were ready to list our house for sale. They had demo done within a day and dried everything out by the end of the week and then replaced, finished and painted so we were ready to list less than 3 weeks later than we originally planned. AJ was great to work with and we highly recommend him. I would definitely utilize him again if I needed cleaning and restoration services.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
