Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
AJ'S Cleaning & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty88−1.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

AJ'S Cleaning & Restoration

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 34 garage cleaning services · 4.9★ from 206 Google reviews

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Report card

Percentile vs other garage cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AJ'S Cleaning & Restoration is better than 98% of garage cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AJ'S Cleaning & Restoration is better than 94% of garage cleaning services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AJ'S Cleaning & Restoration is better than 88% of garage cleaning services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AJ'S Cleaning & Restoration is better than 100% of garage cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AJ'S Cleaning & Restoration is better than 100% of garage cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AJ'S Cleaning & Restoration is better than 53% of garage cleaning services.C
53

Reviews for your job

Customers hired AJ'S Cleaning & Restoration for 6 kinds of job.

AJ'S Cleaning & Restoration for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 8 Google reviews tagged “General carpet cleaning”

Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AJ's Cleaning and Restoration was extremely quick to respond, had reasonable pricing, and did a fantastic job for our move-out clean! By the time they were finished, the carpets looked brand new. Highly recommend!

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
MeldinLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service and quickly took care of my property. Would recommend to anyone! Deal with confidence!

General carpet cleaningCleaning
Spence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is a life saver! I had scheduled a carpet cleaning with another company that needed to cancel due to the weather (understandably). I called several places hoping that anyone would have an opening. AJ was the only one able to squeeze me in last minute. He did a fantastic job and the price was more than fair.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lucas15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did a great job repairing, and cleaning our carpets at a fair price.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Vici3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called on a Friday needing carpets cleaned ASAP. AJ scheduled it for first thing Monday morning. He was on time and professional. He did an amazing job. The carpet is in a rental property and was very dirty. He got it much cleaner than even expected!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jakin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow! Absolutely amazing. Our home smells fresher than when it was new. Saved us getting estimates on new carpet. Two dogs that like to mark randomly had us using our bissell once in awhile that never fully got the odor out completely. Our carpet is soft and odor free now. AJ was fast and very easy to work with. Will…

General carpet cleaningCleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It was super easy to schedule, the team was very professional, and most important, my carpets look great!! They got out stains that I didn’t think they could. Highly recommend!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 38%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair13—
Cleaning10—
General carpet cleaning8—
Pet stain & odor removal4—
Mold inspection3—
Deep clean3$277–$465

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