Experts Reviews · Company report
Ajax Auto Place logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Ajax Auto Place

Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #310Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 361 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ajax Auto Place is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ajax Auto Place is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ajax Auto Place is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ajax Auto Place is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ajax Auto Place is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ajax Auto Place is better than 94% of auto repair shops.A
94

Reviews for your job

Customers hired Ajax Auto Place for 8 kinds of job.

Ajax Auto Place for air & cabin filter replacement

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Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#82 / 341
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Air & cabin filter replacement”

lola4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The front office staff were diligent and kind and the atmosphere of the lobby is inviting and peaceful. I felt informed with options and no pressure. The car is running great and we love all aspects of this shops business practice.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceWiper blade installation
DebraLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I’m happy to have found Ajax Auto Place for my automotive needs. Their technicians are highly trained and certified and they are very transparent about what they’re doing on your vehicle and why. They have a nice waiting room inside, and they are very pleasant to work with. They have definitely earned a loyal customer in me!

Air & cabin filter replacementGeneral repairs & maintenance
Romeo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Got a mailer with a great offer, appointment booking was smooth (both online and phone), and service took less than 45 minutes for an oil change and filter replacement

Great priceAir & cabin filter replacementOil change
jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

It was very pleasant everyone was very nice

Reasonable priceAir & cabin filter replacementWiper blade installationOil change
BryceLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kelly and her team are so honest & great. They make you feel comfortable walking into an auto repair shop, which is rare. Their waiting room is amazing too!

Great priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
AmyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I went to Ajax Auto Place for an oil change. They quickly checked all fluids and air filter. What I really appreciate about Ajax is they don't work on your vehicle until they come go over it with you and give you clear prices and options.

Great priceAir & cabin filter replacementOil change
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kelly the owner was nice enough to give me a ride home and they stand by there work with a 2 yr guarantee. Will be my go to place for all my car needs. Yep Kelly the owner is the most trusting person I've ever dealt with. Kelly helped me alot very good lady and great mechanics.

Reasonable priceAir & cabin filter replacementEngine repairAir conditioning
Rich3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, honest service, didn't do unnecessary work and didn't charge for some work they did. I trust them and that is the most important thing with service providers.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely fantastic service! The staff; professional, courteous and extremely helpful in answering all my questions. I would highly recommend Ajax Auto Place to everyone. Thank you for the great work!

Great priceAir & cabin filter replacementTires
A5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The staff are excellent! I was desperate to fix the brakes on my newly bought 92 Corvette. After a Chevy dealership on Bartow Road and several other mechanic shops turned me down, Ajax mechanics gladly accepted my case as a challenge. Now I drive my new toy with pleasure and confidence. They’re excellent and…

Reasonable priceAir & cabin filter replacementSteering & suspension repairVehicle Inspection
Max8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was genuinely taken aback of how awesome this repair shop is. I usually go to a different one in Lakeland but they couldn’t look at my car last Thursday, so I came here. Spoke with the staff, and Josh, as they diagnosed my car and fixed it… SAME DAY! They are hands down reasonable, kind, detailed in their reports…

Great priceAir & cabin filter replacementTire rotationsVehicle Inspection
JacLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The best in the BI no cap, service A1 and personal cost is extremely low

Great priceAir & cabin filter replacement
Betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

People at Ajax are friendly, efficient, and totally trust-worthy. I don't take my car anywhere else.

Reasonable priceAir & cabin filter replacementAuto battery replacementOil change
AlanaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! I'm on vacation and my car battery died. Not only did they take me right away, but they were quick to diagnose and did a full service. Called me back promptly to explain the expenses and was able to pick up the car soon after would absolutely recommend.

Reasonable priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
marisolLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service good prices. Mechanic is very detailed when explaining all issues. They even let you do a walk through with the car on the lift as he explains what is needed. Top of the line service, I wouldn't waste my time any place else. Highly recommend.

Air & cabin filter replacementAuto A/C rechargeAuto battery maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

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