How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAjax Auto Place
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #310Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 361 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Ajax Auto Place for 8 kinds of job.
Ajax Auto Place for general repairs & maintenance
Clear ✕All 30 Google reviews tagged “General repairs & maintenance” · showing 20
The front office staff were diligent and kind and the atmosphere of the lobby is inviting and peaceful. I felt informed with options and no pressure. The car is running great and we love all aspects of this shops business practice.
I’m happy to have found Ajax Auto Place for my automotive needs. Their technicians are highly trained and certified and they are very transparent about what they’re doing on your vehicle and why. They have a nice waiting room inside, and they are very pleasant to work with. They have definitely earned a loyal customer in me!
Great customer service, fast and efficient service! Would highly recommend!
I have to share with you the experience that I had With Ajax Auto Place. Professional. Inviting informative and just good genuine service. I needed an oil change and brake job on my Kia and I am so pleased with how I was treated. Great work great people. I actually now have an appointment for my Corvette. Very…
Exceptional service as always. Thank you neil
We were new to the area in terms of car care for our new to us Acura. Our internet search lead us to the Ajax website, their back story, reviews, phone discussions said we may have found the right place. Their recent work on our car was excellent. They problem solved great solutions for what needed to be done and at…
Everything is good as the owners 😃 handling all things very good with new staff on - board 😄 Thanks you much😄
Kelly and her team are so honest & great. They make you feel comfortable walking into an auto repair shop, which is rare. Their waiting room is amazing too!
As always, honest service, didn't do unnecessary work and didn't charge for some work they did. I trust them and that is the most important thing with service providers.
I received a coupon in the mail for a special on an oil change, so I decided to bring the vehicle in. I booked the appointment online and received reminders by both email and text message, which was very convenient. When I arrived, the staff was courteous, friendly, and professional. They completed the oil change,…
Great people, honest repairs, highly recommended
Ajax is great! The office is big, well-light, and very clean. The doggie is a plus. The staff is very pleasant and knowledgeable, and they take care of your issue ASAP. I don't go anywhere else.
Fantastic auto repair facility. Friendly, professional folks will provide honest feedback and excellent service. Very clean large customer waiting area with workspace, lounge, and space for kids. Being greeted by a friendly dog makes it feel like home. Highly recommended!
Ajax has done solid work and has never left us hanging with our vehicles since they opened up shop here in Dixieland.
Ajax did an amazing job with helping me to and from there to see the car and they handled it perfectly. They kept me in loop about the car and what it was going on. They helped me a check engine light and helped repair my car after a crash overall they did an amazing job. The customer service was amazing and the staff is all very nice.
Kelly and her team at Ajax are a breath of fresh air when it comes to auto shops. They're very organized and structured in their process and they never try to sell you anything you don't need. They're about education instead of treating you like you're an idiot and trying to force you to spend money unnecessarily.…
We had a great first experience at Ajax Auto Place. Everyone was super friendly, and they took good care of us. The lobby had a nice woman’s touch and the price seemed reasonable. We plan to go back.
Have been back a few times and they’ve always helped me out quickly and effectively. Never just “thrown parts” at me, always diagnosed the issues, and tried to really solve them. Guys there are really cool. I would recommend to anyone. Thanks.
Replaced clutch cylinder
Great place to fix your car. Would highly recommend. Called me before any services were done and pricing was the best around!! Thank you Ajax
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 63 | — |
| General repairs & maintenance | 30 | — |
| Electrical repair | 16 | — |
| Air & cabin filter replacement | 15 | — |
| Vehicle Inspection | 13 | — |
| Auto engine diagnostic | 11 | — |
| Air conditioning | 11 | — |
| Auto maintenance | 10 | — |
