How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREAjax Auto Place
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #310Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 361 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Ajax Auto Place for 8 kinds of job.
Ajax Auto Place for oil change
Clear ✕All 63 Google reviews tagged “Oil change”
The front office staff were diligent and kind and the atmosphere of the lobby is inviting and peaceful. I felt informed with options and no pressure. The car is running great and we love all aspects of this shops business practice.
Got a mailer with a great offer, appointment booking was smooth (both online and phone), and service took less than 45 minutes for an oil change and filter replacement
Great customer service, fast and efficient service! Would highly recommend!
I have to share with you the experience that I had With Ajax Auto Place. Professional. Inviting informative and just good genuine service. I needed an oil change and brake job on my Kia and I am so pleased with how I was treated. Great work great people. I actually now have an appointment for my Corvette. Very…
It was very pleasant everyone was very nice
Great experience. I got a flyer in the mail for their oil change and seeing I was 1000 miles overdue i booked an appointment online for the next day. When I walked in they knew my name. Booking online has been a problem in the past with some companies but this one, fast and flawless. So easy. Best part is.... they…
Good customer service attitude and attention 5 ⭐️
Awesome place everyone very helpful. In and out no time . Thank you !!
Exceptional service as always. Thank you neil
Loved it . Was my first time . Very friendly as I came in . Offered me drinks or snacks . Very cozy place . Very clean , when they were done brought my car up front . Thank you for an excellent service !!
Friendly staff, fast service, GREAT snacks!!!! Oh yeah I can’t forget the homemade empanada I had Friday morning. They were in a blue container and was absolutely the best. Thanks mechanics.
Always professional and friendly. Very knowledgeable about car repairs. Kelly and Dale manage a great car repair facility. I wouldn't take my SUV to any other car repair center.
My experience was great. Everyone was knowledgeable and friendly. They were efficient and helpful. I will be back again when needed.
Everything is good as the owners 😃 handling all things very good with new staff on - board 😄 Thanks you much😄
Been looking for a place to take care of my car care, was a very good experience so far and hope I have found it, Got fast scheduling, " I don't care for first come " They got it done in a good amount of time, Checked cars history and what it's future needs are, friendly and clean.
Ajax did a very thorough job with my recent tune up. Incredible experience, highly recommend Ajax!
Kelly and her team are so honest & great. They make you feel comfortable walking into an auto repair shop, which is rare. Their waiting room is amazing too!
I had a great experience at Ajax Auto Place today. They took great care of me from start to finish and were honest about what my car needed. I really appreciated that they didn’t try to upsell me on unnecessary repairs or services. It’s refreshing to find a shop that’s straightforward, trustworthy, and focused on…
I went to Ajax Auto Place for an oil change. They quickly checked all fluids and air filter. What I really appreciate about Ajax is they don't work on your vehicle until they come go over it with you and give you clear prices and options.
Excellent service all around!
They are very professional and friendly, a nice family business. Every time I’ve brought my vehicle in for repair or service they’ve always completed the repairs ahead of time.
Very satisfied with the service my auto received here. Staff was polite and the oil change was quick. Will use this place again.
As always, honest service, didn't do unnecessary work and didn't charge for some work they did. I trust them and that is the most important thing with service providers.
Absolutely the greatest experience for car issues
Went in for an oil change, tune up and break change. Received exceptional service and timely work. Provided great customer service and highly recommend them.
Fair price, friendly service. I'll be back.
Everybody was so nice. The owner was really nice. There team was great. They got me out of there pretty fast.
great experience at AJAX! It was fast and efficient process and customer service was great. Free Wifi and water and snacks.
My experience was good.The atmosphere was good as well.
Great experience with one of the owners at Ajax Auto Place. It was an oil & filter change, accomplished in a timely manner within two hours of opening, even though I appeared as a drop in customer. They pointed out other items, but no pressure to move immediately.
Always such a pleasure dealing with the staff. Provides consistent customer service.
Friendly and reliable. The staff is amazing and honest about what actually needs fixing. Thank you!
Service was very well done; great job.
The staff are excellent! I was desperate to fix the brakes on my newly bought 92 Corvette. After a Chevy dealership on Bartow Road and several other mechanic shops turned me down, Ajax mechanics gladly accepted my case as a challenge. Now I drive my new toy with pleasure and confidence. They’re excellent and…
Ajax has done solid work and has never left us hanging with our vehicles since they opened up shop here in Dixieland.
This was my first visit to Ajax Auto Place. I was greeted upon arrival. All staff members were very friendly and I was given a thorough explanation of the services received as well as an upfront estimate of charges. They also explained the vehicle inspection report and recommendations for needed repairs. I did not…
Kelly and her team at Ajax are a breath of fresh air when it comes to auto shops. They're very organized and structured in their process and they never try to sell you anything you don't need. They're about education instead of treating you like you're an idiot and trying to force you to spend money unnecessarily.…
Got off work at 7:30 am,after working an 8 hrs shift, stop by Ajax to inquire on a coupon that was given to me,happy to say it was honored, and they did the oil change on the spot,service is a 10,very convenient, very happy 😊 customer.
I was genuinely taken aback of how awesome this repair shop is. I usually go to a different one in Lakeland but they couldn’t look at my car last Thursday, so I came here. Spoke with the staff, and Josh, as they diagnosed my car and fixed it… SAME DAY! They are hands down reasonable, kind, detailed in their reports…
These people were very helpful and they went above and beyond to help me with my car problems. These guys at Ajax did a great job fixing my car and they were very quick about it. I have and I will continue to recommend Ajax Auto Place to anyone who needs car repair. I won't take my car any where else. And they have…
Great customer service and didn’t try to tell me I need anything done that doesn’t need done.
Excellent and fast service.
We had a great first experience at Ajax Auto Place. Everyone was super friendly, and they took good care of us. The lobby had a nice woman’s touch and the price seemed reasonable. We plan to go back.
Good service and they had me in and out.
Very friendly fast and efficient very nice place very reasonably priced could not give it a higher recommendation
Replaced clutch cylinder
Great place to fix your car. Would highly recommend. Called me before any services were done and pricing was the best around!! Thank you Ajax
Ajax Is the Best repair shop ever.
Excellent service!
I'm a first time customer. Great place! Very friendly people, and I didn't mind waiting while they worked on my car, because the waiting area was clean and comfortable.
I called to schedule an appointment for my son’s car and Josh got me in quickly. The diagnosis they gave me was different than what I expected. It was better! The team at Ajax Auto Place is honest, friendly and reasonably priced! I will be using them from now on and suggest you do too! I say this as I have taken my…
I’ve had both my vehicles 2021 Kia Soul and 2008 Chevy Corvette serviced now with Ajax and I absolutely love them. Friendly, professional, knowledgeable and clean, I actually enjoy stopping in and supporting a great local business who takes care of me. It’s so hard finding a trustworthy person for the corvette and I…
Super clean store with straight forward honest mechanics that do great work
People at Ajax are friendly, efficient, and totally trust-worthy. I don't take my car anywhere else.
Quick repairs, also staff was friendly.
Outstanding customer service! Friendly and professional. Thanks everyone!
Excellent service! I'm on vacation and my car battery died. Not only did they take me right away, but they were quick to diagnose and did a full service. Called me back promptly to explain the expenses and was able to pick up the car soon after would absolutely recommend.
I would highly recommend Ajax Auto to all my family and friends. I felt very welcomed and because I am a woman I was never made to feel uncomfortable or dumb. Dale explained everything to me in detail so I knew what was going on with my jeep. They replaced my water pump last week and I brought it back this week…
Fair pricing . Very friendly staff. My go to mechanic….
My mechanic of 13 years sold his shop early last year and moved to Georgia. So, I have been looking for a long-term mechanic that I could trust to replace him and found it in Dale at Ajax Auto Place. Dale and Kelly have been very responsive, did a good job of explaining why I needed new front brake pads, and…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 63 | — |
| General repairs & maintenance | 30 | — |
| Electrical repair | 16 | — |
| Air & cabin filter replacement | 15 | — |
| Vehicle Inspection | 13 | — |
| Auto engine diagnostic | 11 | — |
| Air conditioning | 11 | — |
| Auto maintenance | 10 | — |
