Experts Reviews · Company report
Ajax Auto Place logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%94+6.6Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Ajax Auto Place

Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #310Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 361 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ajax Auto Place is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ajax Auto Place is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ajax Auto Place is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ajax Auto Place is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ajax Auto Place is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ajax Auto Place is better than 94% of auto repair shops.A
94

Reviews for your job

Customers hired Ajax Auto Place for 8 kinds of job.

Ajax Auto Place for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#140 / 251
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Vehicle Inspection”

neil12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional service as always. Thank you neil

Great priceGeneral repairs & maintenanceVehicle InspectionAuto maintenance
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience at Ajax was superb.....they fixed my air-conditioning....l was going crazy with the high temperatures....and a bunch of other parts that had been damaged as a result of ramming my Honda Fit into those concrete barriers too hard.. over a period of time...it now drives like a dream. .......l would…

Reasonable priceCarburetor cleaningElectrical repairAuto A/C recharge
Rich3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, honest service, didn't do unnecessary work and didn't charge for some work they did. I trust them and that is the most important thing with service providers.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
A5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The staff are excellent! I was desperate to fix the brakes on my newly bought 92 Corvette. After a Chevy dealership on Bartow Road and several other mechanic shops turned me down, Ajax mechanics gladly accepted my case as a challenge. Now I drive my new toy with pleasure and confidence. They’re excellent and…

Reasonable priceAir & cabin filter replacementSteering & suspension repairVehicle Inspection
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Honest guys. All of them very polite and helpful. The store dog is adorable.

Not sureVehicle InspectionVehicle safety inspection
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kelly and her team at Ajax are a breath of fresh air when it comes to auto shops. They're very organized and structured in their process and they never try to sell you anything you don't need. They're about education instead of treating you like you're an idiot and trying to force you to spend money unnecessarily.…

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
Max8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was genuinely taken aback of how awesome this repair shop is. I usually go to a different one in Lakeland but they couldn’t look at my car last Thursday, so I came here. Spoke with the staff, and Josh, as they diagnosed my car and fixed it… SAME DAY! They are hands down reasonable, kind, detailed in their reports…

Great priceAir & cabin filter replacementTire rotationsVehicle Inspection
DarrylLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We honestly experience, Speedy and quality customer service as soon as we pulled up they took our truck into the shop, performed a transmission service and even educated me on coming back more often for a transmission services as The transmission fluid was black and not red as it should be complete day and night…

Reasonable priceGeneral repairs & maintenanceAuto engine tuningVehicle Inspection
Kyree6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service, friendly staff, and extremely knowledgeable about all you car needs! Best place on the north side

Vehicle Inspection
Sabrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a bad experience with Jiffy Lube. Came to Ajax and they diagnosed and fixed the problem asap. Very friendly and great customer service! I have found my forever mechanic

A/C installation & repairGeneral repairs & maintenanceSteering & suspension replacement
Kiara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first time taking my car to a mechanic on my own & they made the process super easy! They were very friendly and helpful. Would definitely recommend!

Auto battery maintenanceAuto battery replacementAuto maintenance
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Vehicle InspectionOil change
Glenn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Vehicle InspectionVehicle safety inspectionOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 52%Overpriced 1%Not sure 3%

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