Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Customers frequently cite long-term loyalty, professional communication, and timely tax preparation services, including business bookkeeping and personal filings. Reviewers note the firm's flexible scheduling and helpful staff who answer questions clearly. One recurring criticism involves a discrepancy between quoted and final hourly rates, with a customer claiming the price doubled and work was overcharged.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
20 Google reviews we collected
Phrases our text analysis found in 18 written reviews
How often each topic comes up in the written reviews
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The whole firm seems friendly, helpful and knowledgeable!”
“Been doing business there for 14 yrs Robin and her staff do a great job”
“Absolutely recommend!”
“Been going here for a long time, fast on my taxes and will explained any questions I might have.”
“She listened to all our questions and answered everything clearly.”
“They stick to deadlines, and they charge a reasonable rate.”
praise complaint · found by our text analysis, Google review wording unchanged.
Been going here for a long time, fast on my taxes and will explained any questions I might have.
The whole firm seems friendly, helpful and knowledgeable! Robin worked hard for us and everyone who we met or spoke to on the phone was very supportive.
I have been a customer at AJE for a decade and nothing has changed everyone is so kind and pleasant. Their service is quick and top notch.
I owned a business with botched bookkeeping. It took almost 1 1/2 years to staighten out. AJE FINANCIAL SERVICES went through my books with a fine tooth comb and as of yesterday all of the paperwork is completed. I would recommend AJE highly. They did an outstanding job!
I've been using AJE for over 15 years. Robin and crew are the best at what they do and are there year round to help with anything. I recommend AJE to everyone I know.
Robin and her team handle my small business needs with bookkeeping, monthly filings, and annual taxes. Their communication is top notch. I've been using their service for around 5 years now, and there's never been a problem. Their service takes the stress of bookkeeping off me to allow me to focus on bigger things.
4.8 ★★★★★ 20 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Been going here for a long time, fast on my taxes and will explained any questions I might have.
Been doing business there for 14 yrs Robin and her staff do a great job
Thanks so much! We appreciate you as well!!
The whole firm seems friendly, helpful and knowledgeable! Robin worked hard for us and everyone who we met or spoke to on the phone was very supportive.
Thank you Kym. So glad I could help. It was a pleasure meeting you as well.
I want to express my gratitude for the exceptional service provided by AJE Financial. My experience has been nothing short of outstanding, and I wanted to take a moment to share my positive experience. When I reached out to AJE Financial 3 years ago for services, I was impressed by the professionalism and expertise demonstrated by the AJE team. The tax preparer assigned to me was not only knowledgeable and efficient but also went above and beyond to ensure that all my tax-related needs were met with precision and accuracy. Throughout the process, my tax preparer exhibited a high level of attention to detail, thoroughness in reviewing my financial documents, and a deep understanding of tax laws and regulations. Their guidance and advice were invaluable in ensuring compliance with all relevant tax requirements. Furthermore, the customer service provided by AJ Financial was exceptional. The team was responsive, courteous, and always willing to promptly address questions or concerns I had. When it comes to taxes sometimes you’re the bug, and sometimes you’re the windshield. Thanks to the expertise and dedication from the team at AJE my tax filing experience was smooth and stress-free. I have full confidence in AJE Financial's services and would not hesitate to recommend your firm to anyone seeking top-notch tax preparation assistance. Thank you once again for your exceptional service. I look forward to continuing to work with AJ Financial for all my future tax needs.
Thanks Nuno! We appreciate your kind words and look forward to working with you as well.
Fantastic service! Very thorough and even friendlier! Absolutely recommend!
Thank you Jason. Much appreciated!
Robin was and continued to be helpful during and after our appointment.
Excellent. Professional. Friendly. These are my permanent tax ninjas.
Thanks so much Monte! Appreciate the post!!
I have been a customer at AJE for a decade and nothing has changed everyone is so kind and pleasant. Their service is quick and top notch.
Thank you so much Angela! We appreciate you too!
I owned a business with botched bookkeeping. It took almost 1 1/2 years to staighten out. AJE FINANCIAL SERVICES went through my books with a fine tooth comb and as of yesterday all of the paperwork is completed. I would recommend AJE highly. They did an outstanding job!
So happy we could help Ruth! Thanks so much for the recommendation. Glad you’re on the other side of this! Thanks for sharing your kind words, we appreciate you!
I've been using AJE for over 15 years. Robin and crew are the best at what they do and are there year round to help with anything. I recommend AJE to everyone I know.
Aww thanks Corey! We appreciate you too! And thanks for the recommendations.
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
