Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Akins Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty80−2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Akins Auto Repair

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 740 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Akins Auto Repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Akins Auto Repair is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Akins Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Akins Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Akins Auto Repair is better than 80% of auto repair shops.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Akins Auto Repair is better than 52% of auto repair shops.C
52

Reviews for your job

Customers hired Akins Auto Repair for 8 kinds of job.

Akins Auto Repair for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#96 / 317
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Brakes”

Peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Akins is the most honest auto repair I've been to, and I've been to many. Also, really nice. I brought them a 3 year old camry to check everything. It needed breaks. Other than that they said it was good to buy. I love the car 6 months in.

Auto brake repairBrakes
RoxanneLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We took our 2016 Hyundai in for an AC repair and a brake check, and had a great experience with Akin Auto Body. Scheduling an appointment was easy, communication throughout the process was excellent, and the pricing was fair. It’s hard to find a shop you can trust, but this is definitely one of them. I’ll be bringing my vehicles here going forward! 🚗🏁

Reasonable priceAuto A/C rechargeBrakes
Ernest4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick brake change and reasonable price. Akin doesn’t BS you and respect your time. Will definitely try tune-up next time.

Brakes
GPLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Akin knows his business and business is good. He leads from the front and, from my experience, he was quite knowledgable of his craft. He didn't try to upsell me and didn't try to gouge me for the work. Now if I could find an electrician that was the same lol. The best word to describe Akin is honest.

Great priceBrakes
Heidi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

You can't go wrong with Akins... top notch service at an extremely reasonable price. Akin, his brother and crew are extremely knowledgeable... and HONEST. They have been my go to for nearly a decade with my German car. No unnecessary pressure to upsell like so many others. There work is reliable and timely. The…

Great priceEngine repairBrakesAuto maintenance
VladLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, reasonable prices, no delays. Will come here next time

Reasonable priceBrakesOil change
JakeLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brought my truck in based on the impressive ratings and was not dissappointed– they are definitely deserving of 5☆'s and more! Professional, fast check-in, a comfy waiting room, truck was ready when promised, they used parts that exceed OEM standards, and Honest! When they called for repair approval after…

Great priceBrakes
mayra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Akin is the best. He will never let you down. Come to him with respect and he will treat you like family. His prices are the best I’ve seen. Will never look for another mechanic as long as he’s around.

Auto battery maintenanceBatteryBrakes
San1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Akin's Auto Repair. He runs a clean shop with technicians that follow his lead for excellence and the price is always fair. This has been a wonderful find. I am very confident in recommending Akin's to you. ESV4ME

BrakesAuto engine diagnosticOil change
EricLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These Guys are the Best and you cant beat thier prices!!!

Auto brake replacementBrakesTires
TaeyoungLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome mechanics. Akin and Aydin are all kind and provide quality service. I will keep using this business for my Cadillac SUV.

Brakes+ Punctuality+ Quality+ Professionalism
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My first time here. I liked the reviews I saw about them and sure enough, they are as good as the reviews say. Checked my brakes and realized they were still good. Most repair shops will rip a person off and make up repairs. These folks are professional, honest, and friendly. This is now my new main repair shop.

Brakes+ Professionalism
melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Honest, friendly, and quick. Great service for a great price.

BrakesOil change+ Quality+ Professionalism+ Value
AdamLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Akin's is amazing. I don't think I have been to any business, especially an auto repair shop, with this level of support. I visited them last year to repair my brakes, and they did an amazing job. A year later, it turns out I got a bad set of rear pads, and my dealership brought it to my attention. The dealer led me…

Brakes
SharadLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrakes
Manuel5 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 30%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change29—
General repairs & maintenance17—
Brakes16—
Electrical repair7—
Transmission6—
Engine repair6—
Vehicle Inspection6—
Air & cabin filter replacement6—

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