Experts Reviews · Company report
Akins Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty80−2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Akins Auto Repair

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 740 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Akins Auto Repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Akins Auto Repair is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Akins Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Akins Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Akins Auto Repair is better than 80% of auto repair shops.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Akins Auto Repair is better than 52% of auto repair shops.C
52

Reviews for your job

Customers hired Akins Auto Repair for 8 kinds of job.

Akins Auto Repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#155 / 307
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “General repairs & maintenance”

NikiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I cannot say enough good things about Akins Auto Body. The owner and his brother are genuinely honest, kind, and good people, and that really stood out to me. These are good men doing honest work. I think I will remember their kindness the rest of my life. They were able to get my car repaired the same day, which…

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
SiddharthLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic no-nonsense service center. The owner is a great guy and will always give you great advice. They are reasonably priced and will never try to rip you off. I’ve always gotten good advice on what my car needs and what’s unnecessary.

Reasonable priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
Madhav3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Akin's was great, I was there for less than an hour for my car since they diagnosed the issue in minutes. They also were kind and honest about the repairs needed, didn't try to oversell anything, and had very reasonable prices. Overall, would heavily recommend and I'll be coming again.

Great priceGeneral repairs & maintenanceAuto brake replacementOil change
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent. Akin is straight up and his work is always top notch. His staff is very skilled and fast. Fair pricing and his estimates are always accurate. The only bad thing I can say is sometimes they get very busy, but there is a reason for that!

Great priceElectrical repairGeneral repairs & maintenanceElectrical
Reyy_2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I found this place thanks to the hand car wash nearby and I need to service my car, they also have a chill waiting room while your car gets worked on. Plus the owner is super chill and funny. Will come back for future repairs and maintenance

General repairs & maintenanceOil change
ArunLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place was very good. Very transparent and very responsive via text. Price was also very good when compared to other places for the work I had - oil change, transmission fluid and brake fluid change

Great priceGeneral repairs & maintenanceOil change
FraneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I brought my car for some maintenance and had a really positive experience. It’s always a relief finding a mechanic you can trust

Reasonable priceGeneral repairs & maintenance
JaiLocal Guide · 220 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I like this establishment by two brothers. Always honest with their clients, good service and competitive rates. I like the honesty aspect the most and as such this review! I have been their client for past five years, I used to drive all the way from Berkeley and 40+ miles away just to get my service here. I…

Customer photo from Jai's review
Electrical repairAir & cabin filter replacementGeneral repairs & maintenance
Develyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super fast service. Called them, drove over and got right in. I would highly recommend to people who need work done in this area. Very friendly and honest workers. Thank you very much.

General repairs & maintenance
HoonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was sure that the bearing of my mini van was worn. So, I visited Akin's to replace them. But after the inspection, the owner told me "who said that bearing has issue?", and I said "me"... He told he is sure that bearing is ok, and let me just take my car back. I'm glad that this is my second experience with satisfactions.

General repairs & maintenance
EdLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would not hesitate to send my mother to this repair shop. She did go to get her AC compressor replaced on an older car. The cost was about 60% of the mechanic she normally would see. They explained the cost of the various parts to her over the phone. I was able to see how her go to repair shop may have been…

Air conditioningGeneral repairs & maintenanceOil change+ Quality+ Professionalism
Kari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've taken my car to Akin's Auto for 6 years. They're the best auto mechanic business I've ever dealt with in my 40 plus years of car owning. They're honest, careful, skilled, and will tell you all the pros and cons of your needed repairs - including if you can put something off or if it is urgent. They never try to…

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have a 5 year old Jeep Cherokee and used Akin's services twice: 1. several months ago he helped with changing my car's suspension struts, 2. Recently changed the thermostats which solved my check-engine-light-on issue. Both experiences are super great for me. Akin's service is professional, his team is able to…

Electrical repairGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionGeneral repairs & maintenanceSteering & suspension replacement
GiulianaLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto brake repair
SharadLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrakes
Valdemiz3 months ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 30%Overpriced 0%Not sure 3%

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