Experts Reviews · Company report
Akins Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%52+3.7Momentum penalty80−2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Akins Auto Repair

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #304Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 740 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Akins Auto Repair is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Akins Auto Repair is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Akins Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Akins Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Akins Auto Repair is better than 80% of auto repair shops.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Akins Auto Repair is better than 52% of auto repair shops.C
52

Reviews for your job

Customers hired Akins Auto Repair for 8 kinds of job.

Akins Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 334
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Oil change”

SiddharthLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic no-nonsense service center. The owner is a great guy and will always give you great advice. They are reasonably priced and will never try to rip you off. I’ve always gotten good advice on what my car needs and what’s unnecessary.

Reasonable priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
Madhav3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Akin's was great, I was there for less than an hour for my car since they diagnosed the issue in minutes. They also were kind and honest about the repairs needed, didn't try to oversell anything, and had very reasonable prices. Overall, would heavily recommend and I'll be coming again.

Great priceGeneral repairs & maintenanceAuto brake replacementOil change
Annaly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Akins has good service, great customer service and are reliable when it comes to transparency! I will continue to bring my car around for repairs!

Reasonable priceElectrical repairAuto engine diagnosticEngine repair
Lucia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best place to go if you have problem with your car! Love Akin,he is the best!

Great priceAuto maintenanceOil change
Sean13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Akin and his team are a very capable group that can handle all sorts of car issues. Professional, expedient and thorough. Highly recommended.

Auto brake repairAuto maintenanceOil change
Reyy_2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I found this place thanks to the hand car wash nearby and I need to service my car, they also have a chill waiting room while your car gets worked on. Plus the owner is super chill and funny. Will come back for future repairs and maintenance

General repairs & maintenanceOil change
ArunLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place was very good. Very transparent and very responsive via text. Price was also very good when compared to other places for the work I had - oil change, transmission fluid and brake fluid change

Great priceGeneral repairs & maintenanceOil change
Heidi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

You can't go wrong with Akins... top notch service at an extremely reasonable price. Akin, his brother and crew are extremely knowledgeable... and HONEST. They have been my go to for nearly a decade with my German car. No unnecessary pressure to upsell like so many others. There work is reliable and timely. The…

Great priceEngine repairBrakesAuto maintenance
VladLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, reasonable prices, no delays. Will come here next time

Reasonable priceBrakesOil change
KerryLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This was my first time visiting the shop. The front office staff were so friendly and had a great sense of humor. As someone from Oregon, this was my first auto service experience in California, and the shop made me feel comfortable, confident, and assured by their professionalism and honesty. I’ll definitely come…

Reasonable priceOil change
YifanLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very rapid fix. And the cost is solid.

Great priceOil change
mayra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Akin is the best. He will never let you down. Come to him with respect and he will treat you like family. His prices are the best I’ve seen. Will never look for another mechanic as long as he’s around.

Auto battery maintenanceBatteryBrakes
Ms.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is amazing! They are incredibly honest and reliable. They are highly knowledgeable too. They are great with communicating on what work is needed for my vehicles and what the work is for. They also are amazing on the follow up at the end of service and during service. I highly recommend Akin's Auto Repair,…

Auto maintenanceOil changeVehicle Inspection
Y2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pleasantly surprised, finally found an auto service that is efficient, fast and honest most of all. Called in and was able to get same day service. Recommended only what is needed and never felt like they are pushing services not needed. Will def. come back and recommend.

Oil change
San1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Akin's Auto Repair. He runs a clean shop with technicians that follow his lead for excellence and the price is always fair. This has been a wonderful find. I am very confident in recommending Akin's to you. ESV4ME

BrakesAuto engine diagnosticOil change
adrianLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best experience I've ever had with a mechanic.EVER. I moved to California from out of state so I didn't know anyone. I did a Google search for the best rated mechanic near. Aki's place come up right away . Not the highest amount of people but all 5 stars. My experience reflected the same. Aki was fast(same…

Auto brake repairOil change
EdithLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I came in today mentioned I had to go to work when The owner had his employee stop working on a car to do my oil change. So I will be out in time for work. He looked at me and said I GOT YOU. THATS TRUE CUSTOMER SERVICE

Oil change
Erika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Beat of the best, I have been bringing my cars for about 8 years and Akin does an amazing job he makes sure not to replace or repair if not necessary. Now that I have moved out of the area I still being my car here and will continue to do so.

Oil change+ Punctuality+ Quality+ Professionalism
EdLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would not hesitate to send my mother to this repair shop. She did go to get her AC compressor replaced on an older car. The cost was about 60% of the mechanic she normally would see. They explained the cost of the various parts to her over the phone. I was able to see how her go to repair shop may have been…

Air conditioningGeneral repairs & maintenanceOil change+ Quality+ Professionalism
JoseLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service, Great work and price is great. I'm surprised he doesn't have more shops

Oil change+ Punctuality+ Quality+ Professionalism
Kulwinder2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best service in San Jose for a auto shop

Oil change+ Quality
Kari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've taken my car to Akin's Auto for 6 years. They're the best auto mechanic business I've ever dealt with in my 40 plus years of car owning. They're honest, careful, skilled, and will tell you all the pros and cons of your needed repairs - including if you can put something off or if it is urgent. They never try to…

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Honest, friendly, and quick. Great service for a great price.

BrakesOil change+ Quality+ Professionalism+ Value
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionGeneral repairs & maintenanceSteering & suspension replacement
SharadLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrakes
Valdemiz3 months ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceOil change
MeppzLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceOil change
Adarsh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceTire rotationsOil change
Noam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil change+ Punctuality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 30%Overpriced 0%Not sure 3%

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