Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Al's Absolute Best Restoration and Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Al's Absolute Best Restoration and Cleaning Services

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 117 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Al's Absolute Best Restoration and Cleaning Services is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Al's Absolute Best Restoration and Cleaning Services is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Al's Absolute Best Restoration and Cleaning Services is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Al's Absolute Best Restoration and Cleaning Services is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Al's Absolute Best Restoration and Cleaning Services is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Al's Absolute Best Restoration and Cleaning Services is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Al's Absolute Best Restoration and Cleaning Services for 7 kinds of job.

Al's Absolute Best Restoration and Cleaning Services for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$163–$310
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Carpet cleaning”

Bambi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Shawn returned my call that same day and explained his service . We are extremely happy with the results of the bedroom carpet. We considered removing it but thought let’s clean it first and maybe later down the road we can replace it . Well it came out beautiful. How nice to have a fresh clean rug in the bedroom…

Great priceCarpet cleaning
JaniceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was pleasantly surprised how wonderful the rugs looked as well as the kitchen tile floor after your cleaning. I had thought about hiring a better known franchise company but opted to employ your services after reading the outstanding reviews. Upon meeting you, I knew I made the right choice. You were prompt,…

Great priceCarpet cleaningService not listed
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They exceeded my expectations! I would strongly recommend this company! As a new resident of Essex, this is a service I’ll surely use again!

Carpet cleaning
Jo-Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

When we opened our cottage this spring, we opted to have our off white carpet professionally cleaned. We could not have been happier with Al's Absolute Best Restoration and Cleaning. The rug looks brand new. Sean's attention to areas of the rug with stains that were present when we purchased the cottage, as well as…

Great priceCarpet cleaning
SarahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We just moved into a home where the carpets were a mess and covered with dark stains. We called Al's Absolute Best because they came highly recommended. We wholeheartedly agree! Shawn Sims did an amazing job on our carpets and they look brand new. Pricing was reasonable and it was easy to schedule an appointment.…

Reasonable priceCarpet cleaning
Diana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had them come and do two bedrooms in a rental apartment. There were many stains in the carpet was flat. They were able to get all the stains out in the carpet looked new again. I will continue to use Al's Absolute Best for sure!

Reasonable priceCarpet cleaning
gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shawn is really great. Was willing to work around my crazy schedule and did an outstanding job. I would highly recommend them!

Great priceCarpet cleaning
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Made the carpets look brand new and very respectful and friendly!

Reasonable priceCarpet cleaning
margaret9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been having my carpets cleaned for years by Al and now by his son, Shawn. I am completely satisfied. Shawn was so professional, friendly, and helpful. I highly recommend this company.

Great priceCarpet cleaning
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were very happy and impressed with the service we received from Al's. We had them come in and do a deep clean of the carpets in the apartment we rent out and were very happy with the results. The previous tenants had children and animals and they were able to get the carpets looking and smelling like new. We would recommend and use them again!

Great priceGeneral carpet cleaningCarpet cleaning
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 41%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning12$170–$334
Mold mitigation11—
Carpet cleaning11$163–$310
Water removal7—
Flood restoration4—
Mold remediation3—
Flood cleanup3$189–$614

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