Experts Reviews · Company report
Al's Absolute Best Restoration and Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Al's Absolute Best Restoration and Cleaning Services

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 5.0★ from 117 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Al's Absolute Best Restoration and Cleaning Services is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Al's Absolute Best Restoration and Cleaning Services is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Al's Absolute Best Restoration and Cleaning Services is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Al's Absolute Best Restoration and Cleaning Services is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Al's Absolute Best Restoration and Cleaning Services is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Al's Absolute Best Restoration and Cleaning Services is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Al's Absolute Best Restoration and Cleaning Services for 7 kinds of job.

Al's Absolute Best Restoration and Cleaning Services for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#73 / 112
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “General carpet cleaning”

Stan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Great work! Will use again.

General carpet cleaning
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent customer service. Always prompt, and their work is thorough and professional, quality cleaning. I have relied on Al’s Absolute Best for 20 years!

Great priceGeneral carpet cleaning
PeterLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend Al’s (& Shawn) came home from vacation to a basement that flooded from a malfunctioning dehumidifier; soaked our carpet!! Shawn came to us immediately, on a Sunday and remediated the issue, extracted the water and set up drying fans and stopped the oder and cleaned the carpet … even put the carpet…

Water removalMold mitigationGeneral carpet cleaning
Mickey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very easy to schedule and professional. Did a fantastic job at very reasonable price.

Great priceGeneral carpet cleaning
Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very thorough job Capets and rugs look great.

Reasonable priceGeneral carpet cleaning
Alisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve used Al’s Absolute Best in Colchester, CT for carpet cleaning for several years. They are always professional, dependable, and thorough, and my carpet looks great every time. Scheduling is easy and the service is high quality.

Reasonable priceGeneral carpet cleaning
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I like to share what a great job Al did on our sofas and chairs, and on a couple of premium carpets.He was Professional, clean, and courteous

Reasonable priceGeneral carpet cleaning
Irene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sean did an amazing job on my carpets, he’s very professional and very personable. I didn’t think my carpets could look as good as they do now. And I love that he’s a local business! I highly recommend his business!

General carpet cleaning
Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service! We had 2 couches & a rug cleaned and Sean was punctual, friendly & cleaned all 3 items in 2 hours. Highly recommend Al's Absolute Best Cleaning!

Reasonable priceGeneral carpet cleaningService not listed
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were very happy and impressed with the service we received from Al's. We had them come in and do a deep clean of the carpets in the apartment we rent out and were very happy with the results. The previous tenants had children and animals and they were able to get the carpets looking and smelling like new. We would recommend and use them again!

Great priceGeneral carpet cleaningCarpet cleaning
Niko3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A couple months ago I moved into a new home, and cleaning the carpets was top priority. I contacted Al’s Absolute Best and was blown away by their professionalism and responsiveness. They came out the very next day, gave me a fair quote on the spot, and immediately got to work. The carpets came out looking amazing —…

Great priceGeneral carpet cleaning
Irenea year ago★★★★★

Rating only, no written review.

Reasonable priceGeneral carpet cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 41%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning12$170–$334
Mold mitigation11—
Carpet cleaning11$163–$310
Water removal7—
Flood restoration4—
Mold remediation3—
Flood cleanup3$189–$614

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