Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%98+13.9Replies to reviews 7%28+2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREAlabama Plumbing Services, LLC
Bessemer, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.9★ from 136 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alabama Plumbing Services, LLC is better than 94% of tank installation.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alabama Plumbing Services, LLC is better than 94% of tank installation.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alabama Plumbing Services, LLC is better than 100% of tank installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alabama Plumbing Services, LLC is better than 98% of tank installation.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alabama Plumbing Services, LLC is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alabama Plumbing Services, LLC is better than 28% of tank installation.D
28
Reviews for your job
Customers hired Alabama Plumbing Services, LLC for 8 kinds of job.
Alabama Plumbing Services, LLC for plumbing leak repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$337–$745
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Plumbing leak repair”
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Cross came out, among others, to my house in Alabaster the same morning I called. Our septic tank caused a stoppage in our lines. He was able to hydrojet it clear very quickly and was also able to figure out what caused the blockage and get that repaired quickly as well!
Reasonable pricePlumbing leak repair
SLO5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Levi showed up on time. They fixed a septic drain line. They explained the repairs and gave me cost before work started. Very nice and friendly. Excellent service.
Paid $1,000+Not surePlumbing leak repair
Traci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Quick response and same day service. Very professional and excellent work. Highly recommend
Paid $600–700Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
Price
$1.4k+100% vs typical tank installation
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 53%Overpriced 2%Not sure 12%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Sewer repair | 12 | — |
| Outdoor plumbing system repair | 12 | $490–$1.9k |
| Sewer cleaning | 11 | — |
| Plumbing pipe repair | 11 | $340–$567 |
| Water heater installation | 8 | $1.1k–$2.4k |
| Toilet repair | 5 | $236–$771 |
| Faucet installation | 5 | $450–$2.0k |
| Plumbing leak detection | 5 | $99–$1.1k |
