Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Aladdin's Carpet and Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty60−4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Aladdin's Carpet and Upholstery Cleaning

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 5.0★ from 283 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aladdin's Carpet and Upholstery Cleaning is better than 92% of carpet cleaning.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aladdin's Carpet and Upholstery Cleaning is better than 88% of carpet cleaning.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aladdin's Carpet and Upholstery Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aladdin's Carpet and Upholstery Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aladdin's Carpet and Upholstery Cleaning is better than 60% of carpet cleaning.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aladdin's Carpet and Upholstery Cleaning is better than 100% of carpet cleaning.A
100

Reviews for your job

Customers hired Aladdin's Carpet and Upholstery Cleaning for 6 kinds of job.

Aladdin's Carpet and Upholstery Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 78

All 10 Google reviews tagged “Area rug cleaning”

ElleLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very happy with my rug cleaning services! Finally, my rugs have been restored and looking as close to new again. Aladdin is very responsible for his team and the quality of the services his company renders. I recommend getting your upholstery cleaned by them ✨

Customer photo from Elle's reviewCustomer photo from Elle's review
Paid $150–200Not sureUpholstery cleaningArea rug cleaning
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Donald did an excellent job, very friendly and was good with my dog! Very happy with the service.

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Skylar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Had a wonderful experience with Aladdin’s Carpet cleaning. They were very efficient and professional while also doing an outstanding job. They made my 10 year old carpet look brand new!! Could not recommend them more!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did a great job cleaning my white couches and wool rug! The technician was friendly and did a great job explaining the process too.

Upholstery cleaningArea rug cleaning
Saturn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This is my first time using Aladdin Carpet Cleaning and I am happy with the outcome. Communication was good and Jake the technician did a very thorough job. My carpets look much better! I would recommend this company. Thank you!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome job! Highly recommend, will definitely be using them again and referring. Aladdin was super responsive, came out the next day and cleaned our carpets and furniture leaving them looking like new!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ellis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had Aladdins clean my mom’s carpet for her birthday. She was extremely happy about how perfect her carpets looked after the service. Thank you so much for treating my mom so well. Will definitely use again and recommend forward!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Joel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a really nice job cleaning our carpets, friendly crew, and priced very well. Will definitely hire them again.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jackson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very responsive and transparent, came on time, cleaned our carpet very well, and have extremely good prices. Give Aladdin a call right now and don't hesitate!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Phoenix5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used a number of places in the area, but their customer service, price, and quality of work exceeded them all. I’ll definitely be working with Aladdin again in the future.

Area rug cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism

Price

$400+55% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 38%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning39$170–$334
Upholstery cleaning36$189–$353
Pet stain & odor removal36$139–$373
General carpet cleaning33$170–$334
Area rug cleaning10$170–$453
Drapes & curtain cleaning2—

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