Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Alameda Auto Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Alameda Auto Electric

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #164Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.7★ from 375 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alameda Auto Electric is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alameda Auto Electric is better than 69% of auto repair shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alameda Auto Electric is better than 80% of auto repair shops.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alameda Auto Electric is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alameda Auto Electric is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alameda Auto Electric is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Alameda Auto Electric for 8 kinds of job.

Alameda Auto Electric for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#68 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Oil change”

raul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 16 hours ago★★★★★

This place rocks!!! Mario and Randy are the best mechanics that I have ever dealt with. They are extremely honest and reliable. When nobody wanted to touch my Lexus (this other electrical shop claimed it was too difficult), these guys just took on it flawlessly. They follow up with you on a regular basis and their…

Great priceElectricalEngine repairOil change
Katia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I had a very good experience. Staff was polite and very knowledgeable. They were able to fix my car when the dealership said they could not fix it. Alameda Electric figured out what was wrong and explained in a way I could understand what needed to be done. I very much appreciate the time and effort to get the…

Reasonable priceOil change
Tony13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I been going here for 2 years and there has never been an issue

Reasonable priceBattery serviceBrakesAir conditioning
angelica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I took my car to randy and he was so kind and helpful, the service was great and fast. Randy did an amazing job for a great price!!!

Great priceGeneral repairs & maintenanceOil change
Julio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very good I brought my charger in for an oil change and they did very good work for a reasonable price and Eddie from customer service was very helpful💯

Great priceOil change
Jordyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mario was great & let me bring my own parts! Saved me from buying a brand new car and was very honest and straightforward about pricing and continued care. Highly recommend!!

Great priceEngine repairA/C installation & repairBattery
AJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick, easy, and fast. Their customer service was excellent as. They get it done and get it done right!

Oil change
Javier7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve coming to this shop for almost 5+ years and every time I come I get my issue fixed and if it doesn’t they’ll find a way to get it fixed. Very flexible and understanding, they always teach me a thing or two about the problem and how it happened

Reasonable priceElectrical repairBattery serviceAir & cabin filter replacement
Giovani2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Timely and great service done to my Accord!

Reasonable priceAuto engine diagnosticEngine repairOil change
Leo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast and courteous, great customer service!!

Reasonable priceOil change
Shimika6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They never over charge you. They listen to you and truly get to the bottom of the problem. The price the give you is what you pay and it's in writing. I've been using them for almost a year now and it's the best experience I've had with a mechanic in 20 years.

Great priceBattery serviceGeneral repairs & maintenanceOil change
OrlandoLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Basic maintenance… and fluid check up… thanks to Alvaro for answering all of my questions… will come back for other repairs as they’re were very organized with my schedule.

Great priceBattery serviceAir & cabin filter replacementTires
diego10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

E sido cliente de Alameda Electric por muchos años, y van varios carros que llevo ahí. Siempre me han dado un servicio de calidad a un precio razonable. Muchas gracias en realidad me han brindado un servicio excelente.

Air & cabin filter replacementAuto emissions testingAuto maintenance
AxelLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairOil change
Elia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Great priceOil change
OLIVIER2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceOil change
Gino1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceElectrical repairBattery serviceGeneral repairs & maintenance
john8 months ago★★★★★

Rating only, no written review.

Great priceElectrical repairBattery serviceGeneral repairs & maintenance
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Electrical repairBattery serviceSteering & suspension repair
Sebastias1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 45%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Electrical repair51—
Electrical25—
Oil change20—
Battery service19—
General repairs & maintenance19—
Auto engine diagnostic15—
Air conditioning14—
Engine repair12—

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