Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Alameda Auto Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Alameda Auto Electric

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #164Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.7★ from 375 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alameda Auto Electric is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alameda Auto Electric is better than 69% of auto repair shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alameda Auto Electric is better than 80% of auto repair shops.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alameda Auto Electric is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alameda Auto Electric is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alameda Auto Electric is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Alameda Auto Electric for 8 kinds of job.

Alameda Auto Electric for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Steering & suspension repair”

Luz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lleve mi Dodge charger con los de Alameda auto eléctric y quedó mi carro como nuevo. Me arreglaron varias cosas por buen precio y rápido. Voy a llevarles mi camioneta.

Electrical repairExhaustSteering & suspension repair
cesar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had my Z71 worked on by Randy and his crew when no other mechanic could help me. Had several electrical issues that they were able to diagnose quickly and accurately. Their fast work helped me save time and money. Would highly recommend

Great priceElectrical repairSteering & suspension repairElectrical
EdwinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service! They don't just replace parts and hope for the best they make sure the actual problem is fixed so you don't end up paying to repair the same issue over and over. I'll definitely be coming back and keeping them as my go-to mechanic. Big shoutout to Randy. He was professional, easy to talk to, and took…

Reasonable priceSteering & suspension repairEngine repairService not listed
Angel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fine

Reasonable priceSteering & suspension repairEngine repair
Josh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Moving out of two and noticed my cv axle was broken. Randy got me in the next day to get it fixed. Definitely recommend!

Great priceSteering & suspension repair
Javier7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve coming to this shop for almost 5+ years and every time I come I get my issue fixed and if it doesn’t they’ll find a way to get it fixed. Very flexible and understanding, they always teach me a thing or two about the problem and how it happened

Reasonable priceElectrical repairBattery serviceAir & cabin filter replacement
Alain1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always fast and efficient. I always get my vehicles back knowing that the service provided was done in great quality and priced with honesty and integrity.

Great priceSteering & suspension repairGeneral repairs & maintenance
david4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nothing but professional and expert service. They thoroughly serviced my vehicle and fixed all the needed parts. Thank you for answering my questions.

Great priceElectrical repairBattery serviceSteering & suspension repair
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very nice and knowledgeable staff. They kept me informed of my cars progress every step of the way

Reasonable priceCarburetor cleaningElectrical repairExhaust
Rico9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My Company gives Alameda Auto Electric A+. Our European Company Audi is driving Great.Your Prices were fair and reasonable and the job was done.

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Electrical repairBattery serviceSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 45%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Electrical repair51—
Electrical25—
Oil change20—
Battery service19—
General repairs & maintenance19—
Auto engine diagnostic15—
Air conditioning14—
Engine repair12—

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