Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%97+13.7Replies to reviews 7%79+5.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREAlamo Termite & Pest Control
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.9★ from 526 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alamo Termite & Pest Control is better than 91% of ant exterminators.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alamo Termite & Pest Control is better than 91% of ant exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alamo Termite & Pest Control is better than 100% of ant exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alamo Termite & Pest Control is better than 97% of ant exterminators.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alamo Termite & Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alamo Termite & Pest Control is better than 79% of ant exterminators.B
79
Reviews for your job
Customers hired Alamo Termite & Pest Control for 8 kinds of job.
Alamo Termite & Pest Control for bed bug extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$155–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Bed bug extermination”
Ted4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Alamo’s technician was very thorough and answered all of my questions very satisfactorily. I am looking forward to booking my appointment.
Paid $200+Reasonable priceBed bug extermination
Keegan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
Leland was our exterminator and he was great! He was very knowledgeable and gave us a lot of tips and recommendations that I feel really empowered us to make the best decisions. He was also very thorough with applying treatment inside and outside the house, which was a huge relief to see. The pricing felt a little high, but the work was quality.
Paid $200+Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very pleased with the service rec'd by Leeland. He explained & educated me on the termite situation we have.
Paid $200+Hornet & wasp exterminationRodent exterminationTermite extermination
Eriq7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Rating only, no written review.
Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite extermination
Ulrike11 months ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceFlea & mite exterminationBed bug extermination
CherylLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Rating only, no written review.
Bed bug extermination
Price
$91-3% vs typical ant exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 65%Overpriced 2%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 89 | $56–$111 |
| Hornet & wasp extermination | 59 | $58–$282 |
| Rodent extermination | 48 | $81–$323 |
| Cockroach extermination | 32 | $58–$246 |
| Ant extermination | 31 | $68–$199 |
| Bug & insect extermination | 25 | $58–$111 |
| Termite extermination | 22 | $214–$426 |
| Flea & mite extermination | 22 | $124–$323 |
