Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Alaska Sewer and Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%86+6.1Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alaska Sewer and Drain

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 651 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alaska Sewer and Drain is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alaska Sewer and Drain is better than 87% of pipe repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alaska Sewer and Drain is better than 84% of pipe repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alaska Sewer and Drain is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 86% of pipe repair services.A
86

Reviews for your job

Customers hired Alaska Sewer and Drain for 8 kinds of job.

Alaska Sewer and Drain for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.220
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 220 Google reviews tagged “Drain cleaning” · showing 20

Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Got here fast. Got my sink uncloged in no time. Tech was nice and now my sink drains really good.. amazed it took a little than an hour... Filled out everything online, called back within a few hours and set appt for today! Never happen usually a few days out on any appt. I am so glad to be able to use my…

Paid $200–400Reasonable priceDrain cleaning
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

They were able to get out for a same day appointment. Great service.

Paid $200–400Drain cleaning
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

They were very responsive. The procedure went great. In and out, we were back in action.

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Quick to get onsite and resolved issue within NTE

Paid $200–400Great priceDrain cleaning
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great customer service and communications

Drain cleaning
Jonna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had a great experience with getting our kitchen sink unplugged. I was able to leave a message with a person after hours. I was called the next day to get on their schedule. The person who called was very professional and helpful. It took a a few days to get on their schedule due to availability. The technician…

Paid $200–400Reasonable priceWater heater installationDrain cleaning
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brandon came at 10 am (we were supposed to keep the whole day open). He was knowledgeable, efficient and knew his work. If Brandon is typical of the company, we will definitely use them again.

Paid $200–400Not sureDrain cleaning
Mikel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service and super friendly staff. I wasn't an emergency but they treated me just as important.

Reasonable priceDrain cleaningSewer cleaning
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Prompt response and got the drain cleared out, very thorough

Drain cleaning
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Duncan with on time and very competent. He offered helpful advice and made every effort to solve my drain problem.

Paid $200–400Great priceDrain cleaning
shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The guys were awesome. They gave us notice prior to arriving and quickly handled the situation. They were super friendly and explained everything in detail. Really appreciated the help and the customer service quality.

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, easy and friendly. Great service.

Paid $200–400Drain cleaning
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional and hard working to get the job done. This is the second time we have turned to Alaska Sewer and Drain for help and they have been excellent. These were tough problems requiring time, effort and expertise to fix... and successfully fixed. The key for this second time was their thorough note keeping…

Paid $1,200–1,400Reasonable priceDrain cleaning
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great team to work with!

Great priceDrain cleaning
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I called and they were very courteous. The plumber called and said he was 15 minutes away. He arrived and cleared my drain line!

Paid $200–400Reasonable priceDrain cleaning
Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great job! Thank you so much!

Paid $1,000–1,200Not sureDrain cleaning
Gabriel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was quick and skilled. He explained what he was doing and was able to respond to my issue within an hour of me calling.

Drain cleaning
JamesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chase was spot on, here in a timely manner and wasted no time taking care of our requirement - KUDOS!

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
EZELL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Showed up very fast! Got the job done.

Drain cleaning
Jodi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast, courteous, professional service from start to finish! Every interaction was terrific from the first person to pick up the phone, dispatch.to Chase showing up and resolving our issue efficiently and with a great attitude! Definitely would recommend.

Paid $200–400Great priceDrain cleaning

Show more drain cleaning reviews (200 more) →

Price

$317-34% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 72%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning220$248–$502
Sewer cleaning70$322–$706
Toilet repair34$228–$554
Plumbing leak detection16$173–$503
Outdoor plumbing system repair15$348–$635
Sewer repair14$475–$1.7k
Plumbing pipe repair9$295–$931
Shower repair5$295–$493

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