Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Google reviewers rate the company 4.9 out of 5 based on 651 reviews, noting that the owner responds to 78% of feedback. Customers frequently praise punctual same-day appointments, clear communication, and professional technicians who effectively resolve clogs and perform inspections. However, low-star reviews highlight recurring issues with high weekend service pricing and a lack of work guarantees, where some customers reported recurring drain problems and were charged for repeat visits without resolution.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Bar = this company · dark tick = category median.
651 Google reviews we collected
Phrases our text analysis found in 511 written reviews
Price verdicts customers left with their Google review
Middle half of what 134 customers paid ($248–$393) · gold mark = category median.
How often each topic comes up in the written reviews
We read 511 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chase was prompt, highly professional, so competent as he patiently told us what he saw, did and why.”
“Scott was in the neighborhood so he was able to stop by fairly quickly.”
“Scott checked and cleared all of the blocked and slow drainage issues I had in an hour.”
“We had a great experience with getting our kitchen sink unplugged.”
“Their services may be spectacular, but having to deal with dispatch was awful.”
“I would recommend this person as a good worker dispute being called on a Sunday.”
“COLLIN LAMONT WAS EXCEPTIONAL EMPLOYEE , HE HELP ME WITH THE SEWER LINE SITUITION , I WILL HIGHLY RECOMMEND THIS COMPANY .”
“Alaska Sewer and Drain are always reliable, courteous, and easy to work with.”
“To top it off, they charged a much more reasonable price.”
“Scott was very professional, on time, fast, very skilled, and honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Alaska Sewer and Drain for 8 kinds of job. Pick one to see what they paid and said.
Scott was in the neighborhood so he was able to stop by fairly quickly. He explained several helpful things to us. We have a flushing toilet again and we are grateful!
Got here fast. Got my sink uncloged in no time. Tech was nice and now my sink drains really good.. amazed it took a little than an hour... Filled out everything online, called back within a few hours and set appt for today! Never happen usually a few days out on any appt. I am so glad to be able to use my…
Chase was prompt, highly professional, so competent as he patiently told us what he saw, did and why. We would have him back in a heartbeat. Thank you. The Gehlers
They were very responsive. The procedure went great. In and out, we were back in action.
Absolutely amazing service! It was an emergency situation on a weekend and the team responded quickly and I loved getting the call, and then the text with the tech’s picture that was on his way, and then notice when he arrived. Fantastic service! And this was after getting really poor service from a competitor.…
Good service and knowledgeable. Service person was very helpful and patient. Answered all our questions.
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 220 | $248–$502 |
| Sewer cleaning | 70 | $322–$706 |
| Toilet repair | 34 | $228–$554 |
| Plumbing leak detection | 16 | $173–$503 |
| Outdoor plumbing system repair | 15 | $348–$635 |
| Sewer repair | 14 | $475–$1.7k |
| Plumbing pipe repair | 9 | $295–$931 |
| Shower repair | 5 | $295–$493 |
4.9 ★★★★★ 651 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Scott was in the neighborhood so he was able to stop by fairly quickly. He explained several helpful things to us. We have a flushing toilet again and we are grateful!
Got here fast. Got my sink uncloged in no time. Tech was nice and now my sink drains really good.. amazed it took a little than an hour... Filled out everything online, called back within a few hours and set appt for today! Never happen usually a few days out on any appt. I am so glad to be able to use my kitchen sink again.. Thanks for the great service and quick responses. Keenan was professional and helpful!
They were able to get out for a same day appointment. Great service.
Chase was prompt, highly professional, so competent as he patiently told us what he saw, did and why. We would have him back in a heartbeat. Thank you. The Gehlers
They were very responsive. The procedure went great. In and out, we were back in action.
Quick to get onsite and resolved issue within NTE
Alaska Sewer and Drain are always reliable, courteous, and easy to work with. Can't say enough good about them.
The guys were excellent.
Thank you for the prompt professional service!
Absolutely amazing service! It was an emergency situation on a weekend and the team responded quickly and I loved getting the call, and then the text with the tech’s picture that was on his way, and then notice when he arrived. Fantastic service! And this was after getting really poor service from a competitor. Thank you Alaska Sewer and Drain, and Keenan! You’re awesome!
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
