How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%86+6.1Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREAlaska Sewer and Drain
Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 651 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Alaska Sewer and Drain for 8 kinds of job.
Alaska Sewer and Drain for drain cleaning
Clear ✕All 220 Google reviews tagged “Drain cleaning” · showing 160
Got here fast. Got my sink uncloged in no time. Tech was nice and now my sink drains really good.. amazed it took a little than an hour... Filled out everything online, called back within a few hours and set appt for today! Never happen usually a few days out on any appt. I am so glad to be able to use my…
They were able to get out for a same day appointment. Great service.
They were very responsive. The procedure went great. In and out, we were back in action.
Quick to get onsite and resolved issue within NTE
Great customer service and communications
We had a great experience with getting our kitchen sink unplugged. I was able to leave a message with a person after hours. I was called the next day to get on their schedule. The person who called was very professional and helpful. It took a a few days to get on their schedule due to availability. The technician…
Brandon came at 10 am (we were supposed to keep the whole day open). He was knowledgeable, efficient and knew his work. If Brandon is typical of the company, we will definitely use them again.
Great service and super friendly staff. I wasn't an emergency but they treated me just as important.
Prompt response and got the drain cleared out, very thorough
Duncan with on time and very competent. He offered helpful advice and made every effort to solve my drain problem.
The guys were awesome. They gave us notice prior to arriving and quickly handled the situation. They were super friendly and explained everything in detail. Really appreciated the help and the customer service quality.
Fast, easy and friendly. Great service.
Professional and hard working to get the job done. This is the second time we have turned to Alaska Sewer and Drain for help and they have been excellent. These were tough problems requiring time, effort and expertise to fix... and successfully fixed. The key for this second time was their thorough note keeping…
Great team to work with!
I called and they were very courteous. The plumber called and said he was 15 minutes away. He arrived and cleared my drain line!
Great job! Thank you so much!
Brandon was quick and skilled. He explained what he was doing and was able to respond to my issue within an hour of me calling.
Chase was spot on, here in a timely manner and wasted no time taking care of our requirement - KUDOS!
Showed up very fast! Got the job done.
Fast, courteous, professional service from start to finish! Every interaction was terrific from the first person to pick up the phone, dispatch.to Chase showing up and resolving our issue efficiently and with a great attitude! Definitely would recommend.
He was professional and pleasant. He did well with my unique plumbing situation
Nothing much, they made quick work. In and out, like they were never here. Appreciate it.
Always professional and fix our issues.
The gentleman did his best to mitigate the issue using all of the rotor to the very end 75 feet I believe and yet the sink is still backing up in the kitchen. I thank him for doing absolutely everything he could.
Trace was great. very friendly and got the job done. appreciate the help. highly recommend
The guy who fixed my garage drain was super nice, on time and very efficient… His name was Chase or Chance
Easy to schedule and prompt completion of work
Preventative drain cleaning. Efficient, courteous, prompt and knowledgeable.
fast and courteous, very nice to deal with.
Friendly and quick. Did the job. Task: Fixing three clogged drains.
So grateful to Brandon and the team at Alaska Sewer and Drain. The pipe to my septic tank was clogged and he was able to come the very next morning to power-snake and clear the line. I have a complicated water and septic system with a low-flowing well, and Brandon gave me some tips to avoid problems in the future.…
Good attitude, worked in concentrated way,and did repair in good time. I would recommend this person as a good worker dispute being called on a Sunday. Thank you for providing a weekend service.
Matt was excellent and professional in his work. Pleasant to talk with and explained what the problem was. Very impressed with him and his detail to his job. Couldn’t ask for a better person. Thank you Matt for your hard work!!
Did a great job as always!! On time, technician was friendly and professional.
After 2 visits (totaling 3hrs & 3plumbers) from Drain Masters (called for a backed up tub drain.) They broke screws preventing the tub latch from being replaced. Left it detached. And never attempted to drain the tub. Leaving me to call Alaska Sewer & Drain. Steve was professional, quick & drained the tub in less…
Prompt and thorough service. Dispatch and the technician were both friendly and willing to help!
Worked on a clog in my duplex. When the renter next door realized they had snaked up on their side and broke the toilet I called and they fixed the mishap right away. I appreciated the no excuse hustle and they cleared the drain. Professional and highly recommended.
Matthew has skills! Quickly and thoroughly snaked my drain. I tried numerous times but could never get past the P-trap so that’s why I called the experts
Arrived here quick, solved the problem quicker... just what you want.
Brandon was prompt, helpful and very informative about our options to resolve the issue. Always professional and prompt. Many thanks to AK sewer and drain 🙏🏽
Quickly took care of the problem, called to communicate the plan, and followed through the next day to say he was coming over.
Grest customer service and explanations of the problem.
Have used them for years Always done a good job.
I am very happy with the service provided by Alaska Sewer and Drain. Matt was very efficient and left drain working and the site clean. Thank you.
Brandon was great thorough and efficient!
Tough clogs, but they got them all. Thank you!
Excellent, professional company. Kept me well informed from the moment I made the appointment to when they called me to explain what they found and what they did to fix it.
All good. Keenan did a professional job of identifying the source of the problem and clearing the drain clog. It was a Saturday, and he showed up promptly. Really sweet guy—we would like to adopt him.
Great service, very professional staff. They responded in a timely manner and advised me of all options available
Brandon did a great job cleaning out my drain pipe in the rain.
The service was great and the techs were very professional
Excellent job! Thank you Matt Johnson 🤍👍
He was very professional very friendly. It went right to the job. He knew what he was doing. That’s important to me. Show me a pictures of what he found. I’m very pleased with this work thank you.
Exceptional professionalism! First class job from start to finish!
Brandon was great- answered all our questions and had good advise moving forward.
Great service, as always! We love Chase. Please send me a receipt for today's service.
Great service and quick response with a backed up sewer. Easy to get in touch with even after hours.
Great service!! Had a clog in my wastewater out pipe. Could use any running water, without backing up through laundry room and master shower. 🤮 Keenan was able to come out, and in less than an hour, had diagnosed and fixed it!! Cool guy, great service, great company!🤙
Took right amount of time to complete repair. Throughly explained everything. Have used before and will again
This place always does a great job. We had a bit of an issue.But it was resolved, and I am happy with the outcome. The advice that I would give to anyone from now on is anyone that comes into your home and does any work? I would make sure I watch them if possible or to take any before pictures before your area is…
Kenon did a great job despite the issues we had. Very professional and he gave up an hour of his weekend working overtime to be a hero! 100% would recommend this business to anyone needing the services they offer.
Wonderful! After calling 4 other services, Alaska Sewer and Drain actually answered the phone at 1:30 AM. They had a tech call me back and he responded in a very reasonable timeframe. We had several family members staying with us and an appointment in the morning for therapy for another visitor who had a broken hip…
Your Technician, Matt, came on time and was efficient and explained what he was doing and why. I really appreciate that as dealing with clogged drains is not in my skill set. One of the things I appreciated most was when he pulled the gunk out of the bathroom sink on the main floor, showed it to me and told me why…
*WARNING* they do not guarantee their work at all. We were charged about $1K for snaking our whole building WITH camera assist and after "clearing" the lines, we got sewage again less than 24 hrs later in our tub. We called them within about 20-22 hrs and they told us we'd have to pay all over again for the second…
I did not have to wait long for a technician. He did not waste time. He came in, got to work and was kind and knowledgeable. Thank You!
They came out on a Saturday evening and were able to get everything squared away very quickly. Would recommend their services
I moved into a new home and I had a clog in my main outgoing sewer line and my garage flooded after a load of laundry. These guys were at my house 2 hours after I called and got the problem fixed in a little over an hour. They pulled out a bunch of wipes that had been flushed and educated us on the best products for your pipes. Highly recommend
Heads up: Alaska Plumbing & Drain charges $870 per hour for Saturday service. That’s right, $870 per hour! Arctic Drain charged $262 per hour for Saturday service and did a great job. Talk about a local company fleecing its customers apparently because it thinks it can…. Sad!
Yeah, I went downstairs to find it flooded and of course we’re right in the middle of a remodel. And it’s was a Sunday, of course. After going down the list and calling about 10 plumbers these guys responded and saved the day. The guy was very courteous and professional, and got the job done and a quick and timely manner.
Excellent service!!!
Chase was incredibly professional, clean, worked quick and thoroughly answered all questions i had.
Excellent freindly service! Mainline clog. Was quick helpful! Keenan was our specialist and was great! Recommended!
Serious challenge in this frozen drain line. Team was persistent and thorough in the effort. Easy to work with and professional.
Very enjoyable experience Chase was knowledgeable and professional. Enjoyed the visit and help Highly recommend Thank you😎
He went above what was expected great service
Our tech was extremely professional and got right to work solving our drain issue. Very good company to use especially since most these days will charge the max but do the least work I saw the exact opposite here.
They are second to none in my book. A fantastic resource for this property owner and manager. Thank you Scott and I'm sorry I forgot the other gentlemen name
Brandon was great! He took care of the issue quickly and was very knowledgeable.
Our experience with Scott and his assistant technician Murphy was excellent. They did a professional and expedient job clearing out our 40 year old garage floor drains making them work like new again. We highly recommend Alaska Sewer and Drain should you need this type of service for your home or business.
Great repair experience
Highly recommended if you have trouble in your clogged sink and sewer. This guy Keenan Laird is an expertise and ask him for service
Great service, very professional
Brandon answered all my questions, and was professional, with a “quiet confidence”. Ak sewer and drain has just displaced the previous service provider I’d been using up to now. Can’t recommend these guys enough!
Scott went above and beyond to help me with my clogged drain. He was tenacious at finding a very elusive problem
Top notch the best of the best can’t go wrong with this guys
We had a very clogged drain that another company couldnt clear, we needed it hydro jetted. The technician (Scott) gave me an hour notice which was appreciated, was conscientious of our home and the mess he was making -much better efforts at minimalizing and cleaning up after the drain cleaning. He jetted the line…
We called Alaska Sewer and Drain because our water was backing up into the basement and so we could not use any water at all. They sent a Technician out to try and fix the issue. Chase was so amazing at his job and he was very professional. He was having trouble with getting to to unclog, so he used other types of…
Had clogged drain after hours, sewage water backing up into our shower. Alaska sewer and drain were the only plumbers to answer our call and actually respond. Very quick and efficient, and fixed the problem. Would recommend.
This is the second time we have had Alaska Sewer and Drain to save us from a messy issue. Both times, they were friendly and reasonable. Jacob communicated clearly from start to finish and got us fixed quickly. Strong recommend!
Alaska Sewer and Drain was great. We had a plumbing emergency over the weekend with flooding and leaking pipes. They had a plumber available in less than 30 minutes. Weekend emergency rates were reasonable for the convenience they provided. We spoke with Maddy on the phone who was great. Jacob was our plumber and he…
Absolutely wonderful people to work with and they saved my day and my house from irreparable damage!! Will use them EVERY time in the future!
Reliable and honest service to clear our clogged drain. We appreciate having the option to call a 24/7 sewer/drain company and will keep Alaska Sewer and Drain on our list for future needs!
Very professional and used the process of elimination! Found the issue and gave me further information to finally correct an on going issue and peace of mind. Thank you Chase!
We had a backed up main drain on the weekend and they scheduled us in and we’re very professional and quick.
This company was amazing . They showed up on my jobsite and took care of the insane calcium build up from a urinal that's never been serviced . Not only did they do a great job but they did a professional job that "not all of us can stomache" . Fast friendly and very professional 10 out of 10 recommended * SINCERELY Criterion Gen. Inc.
Alaska Sewer and drain were was able to quickly get us scheduled for service. Staff was on time & professional. I would definitely recommend them.
Super pleasant working with them. Felt confidant in the work performed and their knowledge. Jacob Franck was super professional and gave information in a way that was easy to understand (My knowledge of sewer and drains is nonexistent). Definitely getting my future business!
Excellent response time & professionalism. Chase fixed our kitchen sink drain in less than 15 mins. I highly recommend Alaska Sewer and Drain!
Friendly, professional service. Able to respond same day. Provided helpful tips regarding keeping drains clear. So nice to get issue solved! Was called when they were on their way to my home.
Professional, experienced and explained issues
Scott arrived and explained the procedures and possible findings. He quickly found and retrieved a foreign object (toilet bolt) about 3 ft. down in the drain. He mounted the toilet and checked flows. All is working well. Thank you.
Keenan was fast, arrived 10 minutes early, reviewed the problem and set to work to fix it. Great price and expert service. I’m totally impressed with this company. I know there could have been difficulties… but there weren’t. Thanks
Excellent service. Same day service, professional and friendly from the first phone call to the end of the job. Highly recommend this company. (Second time I’ve used their services)
Very professional, showed up before expected but called first, did the job quickly, thoroughly, and cleanly. Highly recommend.
Sewer line clean up ( rotto rooter) with scope so he could actually see what he was doing in pipe. Showed up on time. Brought all the tools they needed to complete the job in one trip. Explained the procedure and shared what they were doing. Cleaned up after done.Experienced professional. We will recommend this company to our friends.
Chase did a fantastic job. He understood the needs of the customer and met them.
I liked how he inspected our issues and made sure that they were resolved, our washer and upstairs drains were backing up in the down stairs shower he used his camera till we seen it in the outside clean out and gave us a copy of the inspection on a thumb drive
Same day service. Very knowledgeable. Scott and Anthony need to be promoted ahead of peers!
Quick and awesome service, would definitely recommend.
Very professional and clean love the efficiency and friendly staff 👍
I live in a multiplex and own the bottom unit. I came home to a flooded bathroom from something that occurred in the plumbing from the units above me. AK Sewer & Drain arrived quickly and were able to get the clog located and cleared so the flooding that resulted in a blocked pipe could be stopped. Thank you for all your help and expertise!
I believe his name was Jacob. He cleaned out the lines after our kitchen sink upstairs sent junk to our bottom bathroom sinks. He even explained the whole thing and gave additional information. Very nice and respectful, would definitely use this company again. Thank you so much.
I had another company come out to clear a blockage in my sewer line, and was told that my yard needed to be dug up to repair the blockage. I wanted a second opinion. Had AS&D come out. The technician Jacob said that he could get it fixed. Within half an hour he was putting away his tools and pipe was cleared. Can…
Scott came out and unplugged our garage floor drain. He was a great guy and explained the process to us. After a successful unclog, Scott cleaned up and went on his way. I would call on Alaska Sewer and Drain again without any hesitation and would easily recommend them to my friends and family.
Very positive and experience this are the ones for now on very pleased fast work 6 stars excellent work for the Hilton Hotel
Excellent service. Removed a clog from a sewer line over 100 feet in length. It was a difficult clog to find and remove. The technician was extremely courteous and professional.
I recently leased a restaurant and the plumbing was not in the best of repair. I have known the Booyers for years but never had need of their services until now. I communicated with Jordan & Brian to get a repair scheduled. On arrival, the repairman was very friendly and courteous, as well as efficient. He addressed…
Chase came out to our home and did an amazing job. He is very professional and shows pride in his work. Very pleased with everything.
Jacob was really awesome, he was super friendly! Jacob answered all of my questions, he got the job done in amazing time. He knew exactly what he was doing! Thank you Jacob keep up the great work!
Jacob Franck is the consummate PROFESSIONAL. We have back-to-back toilets at our business. That means trouble for anyone trying to clear drains. Jacob arrived after hours and DID NOT STOP until the drain was clear. Very good work. Definitely recommend.
Jacob showed up within 2 hours of initial call. Very helpful and professional
Clean and well mannered, very professional at what they do.
Our several slow drains were all addressed, (including the garage drain) for, it turned out, a variety of reasons. They’re all “cured” now from their different ailments and our home’ drains are all “go” again! Thanks to Scott and the crew for their expertise and their cordial, professional manner for our home.…
Excellent and professional sevice. Quickly found and took care of the problem with my drain. I would recommend!!
From the technicians (Chase and Scott) to the office staff (Char and Lisa) and even the dispatch this company was honest, fair, professional and went above and beyond for our family! They were extremely generous and responsive and we’re willing to work with is to find a solution. Some of the best customer service I…
Great work done in a timely manner and turned what I thought would be a super expensive job into something relatively simple.
Showed up on time, removed an extremely difficult clog and billed fairly. Would use again.
Service Technician Collin was amazing! We had a major blockage in our clean out line. A test plug was blocking the line, Collin miraculously was able to use a snake with tool attachment to unscrew a small screw on the test plug ring to collapse the plastic and retrieve it out. Would highly recommend 5/5!
I called same day for a drain back up on a holiday when we had company with us. We were given a block of time that started about 90 min later and our technician, Tom, showed up with min 60 min after letting us know he was on his way. Tom quickly isolated where the problem was and resolved the issue quickly,…
COLLIN LAMONT WAS EXCEPTIONAL EMPLOYEE , HE HELP ME WITH THE SEWER LINE SITUITION , I WILL HIGHLY RECOMMEND THIS COMPANY ..BERNIE
Septic backed up again... Alaska Sewer & Drain to the rescue! Scott was not only helpful in unclogging the system, he was able to share with me things I can do to help my septic system stay in good shape and hopefully keep this from happening too frequently. I am so thankful for this company, they have helped us out many times.
The best in the business, always on time!
Very professional customer service. Used them at my business in Seward. Came down the next day and banged out the nasty project. Would use again. Char was great on the phone and Thomas was a pro at getting the job done.
Amazing service! Thank you Chase for all your help tonight! You are awesome.
Collin and Tom did a great Job!!!! Can always depend on aksewer!!! Professional, Friendly, and efficient!!!
We called them on a Friday afternoon when our septic tank overfilled due to a clogged drain. They said it might be after hours before they could get here but made it within the hour. Unclogged our drain in less than an hour. The price was reasonable and the service was excellent!
Highly Recommend! Easy to schedule with, and quickly located the source of a clog we had in our air gap drain line for our dishwasher and water softener. Quick fix at a reasonable cost. Wouldn’t hesitate to call them again if the need arises. Five stars!
I will definitely call Alaska Sewer and Drain again if needed. They were quick, efficient and courteous. Thank you
The office dispatcher is very knowledgeable and gave accurate information as to what to expect. Especially when paying the overtime rate. Technician is professional and fast to restore water flow. I will definitely use this company again and recommend to others.
I've had the "luck" of having AS&D out 2x in the last few months - once for some toilet clogging issues and once for a slow draining kitchen sink. Both times I had the pleasure of having Collin be the expert who showed up at my door. He went above and beyond finding the issue with the toilets (the installer had…
Scott was my technician, and he was amazing. I will definitely ask for him to unclog our drain if the need comes up again.
Very impressed with this company, and Collin in particular! We had a clogged sewer drain and they were happy to do a weekend call out. They were up front about pricing. Collin arrived on time, was very friendly and helped not only fix the problem but gave us good advice about maintenance. He even talked our kids…
Colin has been by twice to fix my shower and he’s been very professional and personable both times. Thanks!
Colin and James did a great job they were very professional and polite. If I ever need these type of services again Alaska Sewer And Drain and James and Colin have my business for life.
Did great job, good explanation of what needed to be done and even better of what did not have to get done. Will definitely use this company again.
They were quick! They had the sewer line fixed and back up and running within 30 minutes. They were helpful in explaining what was wrong and how to prevent it, and very understanding of how bad it had gotten. Will definitely use their services again.
Chase was extremely helpful and nice. He explained the issue and took great care in making sure I understood what was going on. I highly recommend them!
I told Thomas today after he fixed my clogged main drain and my toilet he was my hero, today he truly was. I’m out of state and my garage started flooding and Alaska Sewer and Drain were very responsive and got me taken care of. Their customer service is great and Thomas is the best !! Thank you so much Alaska Sewer…
Great company if you’re having problems with your plumbing. Give them a call, they have great customer service, their technologies are Amazing. They’ll have your issues diagnosed and resolved before the situation worsens.
We had an emergency situation and when we called the dispatcher offered various solutions while keeping us aware of the different service hours. We had someone out quickly and avoided overtime in the end. The problem was fixed beyond expectation. I highly recommend this business.
Scott came out and did a fantastic job. Knowledge and a likable person, courteous and professional. It took him only a few minutes to fix my issue. He assured me what he did and what the fix was. Out within minutes on Mother's day at 3:00. Speedy service on an already hectic day. Thank you, Scott.
These guys are great! Dispatch was professional and courteous, the technician called me when he was on his way and was on time. The work was done promptly and correctly. I will definitely use these guys again.
We called at 4:30 on a Friday in the midst of an emergency. No idea if it was an accident or a miracle but they were here in 15 mins. Profesional and fast they saved us from. Having g to shut down our business for the day. Hats off and thank you Tom.
DILLON IS THE BEST!!! CLEANED MY DRAINS FAST AND EFFICIENTLY. EVEN GOT A OLD LADY DISCOUNT!!! HIGHLY RECOMMENDED!
These guys have unclogged our lines a few times before and and I know we’ll be calling them again as we are very unkind to our poor old septic system. They’ve consistently been fast, professional, friendly, and effective. Their after-hours availability has been especially helpful.
We are repeat customers and they are fabulous
Collin was friendly and quicker than I thought.
Collin and Tom were excellent! I have a non-standard tub, they were quick to figure out what to do and they were in and out quickly. They were on time to the appointment, extremely friendly and professional, they did not make a mess and they took care to tidy what little splashing occurred. They wore masks and were…
Took care of clogged floor drain. Chase was very personable and polite. Arrived within hours of calling them. Will definitely use them again
Scott was friendly, knowledgeable, and professional. Our drain was unclogged the same morning we called, and the cost was very reasonable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 220 | $248–$502 |
| Sewer cleaning | 70 | $322–$706 |
| Toilet repair | 34 | $228–$554 |
| Plumbing leak detection | 16 | $173–$503 |
| Outdoor plumbing system repair | 15 | $348–$635 |
| Sewer repair | 14 | $475–$1.7k |
| Plumbing pipe repair | 9 | $295–$931 |
| Shower repair | 5 | $295–$493 |


