Experts Reviews · Company report
Alaska Sewer and Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%86+6.1Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alaska Sewer and Drain

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 651 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alaska Sewer and Drain is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alaska Sewer and Drain is better than 87% of pipe repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alaska Sewer and Drain is better than 84% of pipe repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alaska Sewer and Drain is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 86% of pipe repair services.A
86

Reviews for your job

Customers hired Alaska Sewer and Drain for 8 kinds of job.

Alaska Sewer and Drain for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$348–$635
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Outdoor plumbing system repair”

Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Scott was very professional, on time, fast, very skilled, and honest. I would definately hire him again.

Paid $200–400Reasonable priceOutdoor plumbing system repair
Kristen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! Quick, efficient and personable. Especially great service on a Saturday night!

Reasonable priceOutdoor plumbing system repair
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service Technician Keenan Laird did outstanding work finding and fixing over 20' feet of frozen sewer pipe and restoring our drain system to working order. He was kind, courteous, efficient, and he hustled to get the job done. Great work! Much appreciated. Thanks.

Reasonable priceOutdoor plumbing system repair
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Unfortunately had my drain lines freeze for a second time this winter… the first time was also dealt by Alaska Sewer and Drain. Though the time before was a little more emergent and was dealt with promptly and accordingly; I was pleased to see that the second time I requested their service it was above and beyond.…

Paid $500–600Reasonable priceOutdoor plumbing system repair
Fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service from dispatch to the resolution of my issue. They kept me informed and made the process easy and efficient. I 100% recommend.

Paid $500–600Great priceOutdoor plumbing system repair
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came back from the cabin septic was backed up. Scott showed up sooner than expected and got the system moving again. He also helped with some advice to keep the system from backing up again and helped us save a little money by scheduling the rest of the service for regular hours. Would use this company again with out hesitation.

Outdoor plumbing system repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an unexpected flood in our crawl space at our residence, Kelly with the dispatch team and Scott was awesome - knowledgeable and professional, helping our immediate needs and recommending steps for fully resolving our issue. Highly recommend this organization.

Faucet installationOutdoor plumbing system repair+ Punctuality+ Professionalism+ Value
August8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend their services!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott was very professional and through in finding and resolving my drainage problems. Would recommend Alaska sewer and drain to anyone. Price for early afternoon call with Scott getting here between 3-330 was amazing. Thank you all

Outdoor plumbing system repairSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
Anastasia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the technicians (Chase and Scott) to the office staff (Char and Lisa) and even the dispatch this company was honest, fair, professional and went above and beyond for our family! They were extremely generous and responsive and we’re willing to work with is to find a solution. Some of the best customer service I…

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
von3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super happy with Alaska Sewer and Drain. Our cabin is in Cooper Landing and we had a very tough plug in our septic system. Collin came out and within minutes had the plug cleared and the septic system and tank are working great now. Collin was friendly and professional. Fair price for the travel time and definitely…

Outdoor plumbing system repair
Molly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys have unclogged our lines a few times before and and I know we’ll be calling them again as we are very unkind to our poor old septic system. They’ve consistently been fast, professional, friendly, and effective. Their after-hours availability has been especially helpful.

Outdoor plumbing system repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are repeat customers and they are fabulous

Outdoor plumbing system repairSewer repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Sigrid1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceOutdoor plumbing system repair
Lucy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality

Price

$317-34% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 72%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning220$248–$502
Sewer cleaning70$322–$706
Toilet repair34$228–$554
Plumbing leak detection16$173–$503
Outdoor plumbing system repair15$348–$635
Sewer repair14$475–$1.7k
Plumbing pipe repair9$295–$931
Shower repair5$295–$493

Compare with