Experts Reviews · Company report
Alaska Sewer and Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%86+6.1Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alaska Sewer and Drain

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 651 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alaska Sewer and Drain is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alaska Sewer and Drain is better than 87% of pipe repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alaska Sewer and Drain is better than 84% of pipe repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alaska Sewer and Drain is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 86% of pipe repair services.A
86

Reviews for your job

Customers hired Alaska Sewer and Drain for 8 kinds of job.

Alaska Sewer and Drain for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$706
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 70 Google reviews tagged “Sewer cleaning” · showing 20

James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

They were very responsive. The procedure went great. In and out, we were back in action.

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The guys were excellent.

Paid $400–600Reasonable priceSewer cleaning
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Absolutely amazing service! It was an emergency situation on a weekend and the team responded quickly and I loved getting the call, and then the text with the tech’s picture that was on his way, and then notice when he arrived. Fantastic service! And this was after getting really poor service from a competitor.…

Paid $200–400Great priceSewer cleaning
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Easy to schedule service, prompt service, friendly staff.

Paid $200–400Reasonable priceSewer cleaning
Gabriel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Good service and knowledgeable. Service person was very helpful and patient. Answered all our questions.

Paid $400–600Not sureSewer cleaning
Mikel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service and super friendly staff. I wasn't an emergency but they treated me just as important.

Reasonable priceDrain cleaningSewer cleaning
Trudy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Customer service was polite and efficient. Technician was on time, finished job in a timely manner and left no mess behind. 😎😎😎

Paid $200–400Reasonable priceSewer cleaning
Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The best service — and thanks to your guys for always being on time and professional! Fixed a blocked drain so it didn’t become a larger problem.

Reasonable priceSewer cleaningService not listed
shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

The guys were awesome. They gave us notice prior to arriving and quickly handled the situation. They were super friendly and explained everything in detail. Really appreciated the help and the customer service quality.

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Always a good experience! Thank you Jared, see ya next time!! On a maintenance program to keep things running smooth!! 😊

Paid $200–400Great priceSewer cleaning
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt, efficient, helpful, and professional. Highly recommend.

Reasonable priceSewer cleaning
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have used them for the last eight years for my sewage clean out. I've had the fortunate experience of having Jared take care of me most all the time. This last one he Had to go above and beyond as I got a Bad cut on my hand while I was cutting down some ties from a lattice fence and he helped me tremendously and…

Paid $200–400Reasonable priceSewer cleaning
JamesLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chase was spot on, here in a timely manner and wasted no time taking care of our requirement - KUDOS!

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
Turquoise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service. Always friendly. Jared was very professional and did a great job.

Paid $400–600Great priceSewer cleaning
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always professional and fix our issues.

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
Kathryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jerry was prompt and efficient. Scheduling was a breeze and office staff was friendly and accommodating.

Paid $200–400Reasonable priceSewer cleaning
T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brandon was quick to respond and on-site as said. He got the issue addressed quickly saving the weekend.

Paid $200–400Reasonable priceSewer cleaning
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was excellent and professional in his work. Pleasant to talk with and explained what the problem was. Very impressed with him and his detail to his job. Couldn’t ask for a better person. Thank you Matt for your hard work!!

Paid $200–400Reasonable priceDrain cleaningSewer cleaning
Travis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Prompt and thorough service. Dispatch and the technician were both friendly and willing to help!

Toilet repairDrain cleaningSewer cleaning
Jeanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brandon came on time, was very respectable of our property, did the job and communicated everything with professionalism. We were so impressed and will use their services in the future.

Paid $200–400Great priceSewer cleaning

Show more sewer cleaning reviews (50 more) →

Price

$317-34% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 72%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning220$248–$502
Sewer cleaning70$322–$706
Toilet repair34$228–$554
Plumbing leak detection16$173–$503
Outdoor plumbing system repair15$348–$635
Sewer repair14$475–$1.7k
Plumbing pipe repair9$295–$931
Shower repair5$295–$493

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