Experts Reviews · Company report
Alaska Sewer and Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%99+14Replies to reviews 7%86+6.1Craft & service penalty84−1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Alaska Sewer and Drain

Anchorage, AK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 651 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alaska Sewer and Drain is better than 90% of pipe repair services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alaska Sewer and Drain is better than 87% of pipe repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alaska Sewer and Drain is better than 84% of pipe repair services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alaska Sewer and Drain is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alaska Sewer and Drain is better than 86% of pipe repair services.A
86

Reviews for your job

Customers hired Alaska Sewer and Drain for 8 kinds of job.

Alaska Sewer and Drain for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 34 Google reviews tagged “Toilet repair” · showing 20

Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★

Scott was in the neighborhood so he was able to stop by fairly quickly. He explained several helpful things to us. We have a flushing toilet again and we are grateful!

Customer photo from Cheryl's review
Paid $200–400Not sureToilet repair
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Chase was prompt, highly professional, so competent as he patiently told us what he saw, did and why. We would have him back in a heartbeat. Thank you. The Gehlers

Paid $200–400Reasonable priceToilet repair
Raye4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brandon was so kind and professional. Was very sweet about understanding that the house is an Airbnb. 100% my go to plumbers from now on.

Paid $200–400Great priceToilet repair
Gayle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am so grateful for their service. Toilet was not emptying. They got there that morning and solved the problem. We have only one toilet in the house so the need was critical.

Paid $200–400Reasonable priceToilet repair
LeishaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service over the phone. Could fix my plumbing issue same day. Technician was communicative and quickly fixed our clogged drain. Would highly recommend!

Paid $200–400Reasonable priceToilet repair
Ray2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They did a good job and they were on their way

Toilet repair
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Seriously these guys are lifesavers! We had some water accumulating around the base of our toilet and they were over and seeing us within 15 minutes of our service call. Ended up finding out that there was major flooding happening in the building and within 30 minutes they had it controlled and contained. We will…

Not sureToilet repair
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Can’t say enough good things about how quick their response time was! This was a lifesaver and helped to keep our business open through our busy back to school season. Will always call them for any issues we may have in the future.

Not sureToilet repair
Travis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Prompt and thorough service. Dispatch and the technician were both friendly and willing to help!

Toilet repairDrain cleaningSewer cleaning
Katherine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Worked on a clog in my duplex. When the renter next door realized they had snaked up on their side and broke the toilet I called and they fixed the mishap right away. I appreciated the no excuse hustle and they cleared the drain. Professional and highly recommended.

Paid $200–400Reasonable priceToilet repairDrain cleaning
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super nice guys. Called ahead of time. Would definitely recommend.

Paid $200–300Reasonable priceToilet repair
DanaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sprung a bathroom leak…complicating an already existing water issue. Alaska Sewer and Drain responded promptly to mitigate the issue. The technician knowledgeable, professional, and customer focused (maintaining a much appreciated focus on keeping cost to a minimum). His efforts were a testament to your business’ superb service. Thanks Team…

Paid $200–300Reasonable priceToilet repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scott was a great Technician and was very clear on what he did will call again great service

Paid $300–400Reasonable priceToilet repairSewer cleaning
molly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matt was on time and friendly and good at communicating the issues. I will definitely call back if I need more help!

Paid $300–400Toilet repair
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alaska Sewer and Drain is an excellent company and I would recommend them to anyone needing plumbing services. My child had dropped toys into the toilets, clogging them up. I made an appointment with this company. Matt called fifteen minutes before arrival to let me know he was on the way. The dispatcher also…

Paid $200–300Reasonable priceToilet repair
Stuart2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

These guys were amazing . They came out when they said they would , went right to work and was done really fast. Super clean and extremely nice. I will use them again when needed. THSNK YOU!

Toilet repair
MaryAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was extremely pleased with the work that was done. Matthew was very efficient and courteous. He did a great job and I would recommend him to my friends.

Paid $200–300Reasonable priceToilet repair
Melissa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our toilet overflowed from frozen pipes and AK Sewer & Drain was able to come the same day! Chase was knowledgable and friendly. He identified and corrected the problem and gave us information to prevent future freezes. Amazing Service with quality employees! Would highly recommend!

Paid $200–300Great priceToilet repair
Talia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brandon was great! He took care of the issue quickly and was very knowledgeable.

Toilet repairDrain cleaning
Cynthia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great repair experience

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (14 more) →

Price

$317-34% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 72%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning220$248–$502
Sewer cleaning70$322–$706
Toilet repair34$228–$554
Plumbing leak detection16$173–$503
Outdoor plumbing system repair15$348–$635
Sewer repair14$475–$1.7k
Plumbing pipe repair9$295–$931
Shower repair5$295–$493

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