Albert's Auto Upholstery Since 1975 By Appointment Only logo

Albert's Auto Upholstery Since 1975 By Appointment Only

Auto upholsterer · Somerset, TX · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%78+18.9Value 14%90+12.7Replies to reviews 7%64+4.5Craft & service penalty70−3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 23 upholstery repair servicesPosition by Experts Score among all companies we track in this category. · better than 41%
4.6 ★★★★★ 95 Google reviews · 24 photos
84%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
34%reviews answered by the owner
Oct 2026latest review

Albert's Auto Upholstery Since 1975 By Appointment Only at a glance

Google reviewers rate Albert's Auto Upholstery 4.6 out of 5 based on 95 reviews, frequently praising the quality of seat, headliner, and motorcycle upholstery work. Customers often highlight quick turnaround times, fair pricing, and professional communication regarding appointments. However, some low-star reviews criticize inconsistent pricing estimates, long wait times for quotes, and a lack of flexibility regarding partial repairs or refunds.

  • Google rating: 4.6 out of 5 from 95 reviews (84% five-star).
  • Reviews on this page: 95 Google reviews (83 with written comments, 11 with photos).
  • Owner responses: the business replied to 34% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Upholstery Repair serving Somerset, Texas.

Data from Google, last updated October 28, 2026.

Score profile vs other upholstery repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction77Reliability78Craft & service70Value90Momentum100Replies to reviews64Satisfaction: 77 (median 87)Reliability: 78 (median 82)Craft & service: 70 (median 94)Value: 90 (median 93)Momentum: 100 (median 100)Replies to reviews: 64 (median 26)
This companyUpholstery Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Albert's Auto Upholstery Since 1975 By Appointment Only: 77/100 on this factor. Category median: 87.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Albert's Auto Upholstery Since 1975 By Appointment Only: 78/100 on this factor. Category median: 82.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Albert's Auto Upholstery Since 1975 By Appointment Only: 70/100 on this factor. Category median: 94.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Albert's Auto Upholstery Since 1975 By Appointment Only: 90/100 on this factor. Category median: 93.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Albert's Auto Upholstery Since 1975 By Appointment Only: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Albert's Auto Upholstery Since 1975 By Appointment Only: 64/100 on this factor. Category median: 26.B
64

Bar = this company · dark tick = category median.

Star ratings

95 Google reviews we collected

  • 5 stars8084%
  • 4 stars77%
  • 3 stars11%
  • 2 stars33%
  • 1 star44%

Praise vs complaints

Phrases our text analysis found in 83 written reviews

  • Praise11697%
  • Complaints43%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3529%
  • Staff & attitude2420%
  • Price & value2118%
  • Speed & response2017%
  • Would recommend1412%
  • Honesty & trust65%

What customers talk about

We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He did a great job showing up on time and having the job completed within a day.”
  • “Joe was very nice and friendly he was able to repair my rear seat cover on my car without having to replace with new upholstery will definitely be goi…”
  • “Great place to go get your work done with reasonable prices.”
    “Prices are to high ,, and no parking lot,, to much waiting for just an estimate .”
  • “They are also fast when it comes to getting work done”
  • “…with new upholstery will definitely be going back for other work and recommend him…”
  • “Honest, skilled, and professional from start to finish.”

People customers mention

  • Joe 12 reviews
  • Job 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Albert's Auto Upholstery Since 1975 By Appointment Only for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great place to go get your work done with reasonable prices. They are also fast when it comes to getting work done

Nana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I scheduled an appointment to have my motorcycle seat increased in height. He did a great job showing up on time and having the job completed within a day. The seat looks great and feels taller. Don't hesitate to give this place a shot.

Customer photo from Nana's review
Felipe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Seat foam was worn down and had some tears on my driver's seat. Joe was able to rebuild the foam up and plump and do a great quick partial seat repair too. Very good. Satisfied with Joe's work.

Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joe was very nice and friendly he was able to repair my rear seat cover on my car without having to replace with new upholstery will definitely be going back for other work and recommend him

Felipe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Joe did a great job for my 54 GMC truck. Thank you. I will be taking him the seat and dashboard of my 70 Chevy Truck.

Customer photo from Felipe's review
JosephLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joe replaced the seat cover on my driver’s seat in my Tundra and the work was EXCELLENT. Great price for the work performed. I highly recommend!

Photos

Customer reviews

4.6 ★★★★★ 95 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jay4 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place to go get your work done with reasonable prices. They are also fast when it comes to getting work done

Nana Brobbey9 reviewsTotal number of Google reviews Nana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I scheduled an appointment to have my motorcycle seat increased in height. He did a great job showing up on time and having the job completed within a day. The seat looks great and feels taller. Don't hesitate to give this place a shot.

Response from the owner · a month ago

Thank you for taking time to leave a review. I'm glad you're satisfied with the outcome of the job.

Felipe Lopez1 reviewTotal number of Google reviews Felipe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Seat foam was worn down and had some tears on my driver's seat. Joe was able to rebuild the foam up and plump and do a great quick partial seat repair too. Very good. Satisfied with Joe's work.

Lisa Martine. Jfddrtfee2 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe was very nice and friendly he was able to repair my rear seat cover on my car without having to replace with new upholstery will definitely be going back for other work and recommend him

Felipe Soza2 reviewsTotal number of Google reviews Felipe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe did a great job for my 54 GMC truck. Thank you. I will be taking him the seat and dashboard of my 70 Chevy Truck.

Rosalio Moreno2 reviewsTotal number of Google reviews Rosalio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome work, satisfied customer. Great Job!

Joseph AlvaradoLocal Guide · 23 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe replaced the seat cover on my driver’s seat in my Tundra and the work was EXCELLENT. Great price for the work performed. I highly recommend!

Jason Verstraeten5 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest guy does great work!

R. Lee Trevino1 reviewTotal number of Google reviews R. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the front and back bench seats of my 1999 GMC truck reupholstered at Albert’s Auto Upholstery, and if I could give 10 stars, I would. Joe did an absolutely outstanding job. The attention to detail in the workmanship is phenomenal—every stitch looks professional, precise, and built to last. The seats look better than I ever expected and truly brought new life to my truck. On top of the excellent craftsmanship, the pricing was more than fair and couldn’t be beat for the quality of work delivered. Honest, skilled, and professional from start to finish. I highly recommend Albert’s Auto Upholstery to anyone looking for top-notch upholstery work. Thank you, Joe!

Jesse Gonzales2 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

my experience with Joe was amazing this gentleman is a expert when it comes to upholstery very knowledgeable. I had an excellent outcome with him. His skills are amazing. Very nice guy a A+++ plus all the way thank you Sir.

Albert's Auto Upholstery Since 1975 By Appointment Only on Google Maps →

Business details

  • Address: 837 S General McMullen Dr, San Antonio, TX 78237
  • Phone: (210) 436-2287
  • Service area: Somerset, TX