Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts

Alcantara Contractor logo

Alcantara Contractor

General contractor · Boston, MA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 11 general contractorsPosition by Experts Score among all companies we track in this category. · better than 20%
4.8 ★★★★★ 66 Google reviews · 22 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review
📞 Call (781) 808-6294Request a call backWebsite ↗

Alcantara Contractor at a glance

Google reviewers rate Alcantara Contractor 4.8 out of 5 based on 66 reviews, with the owner responding to 98 percent of them. Clients frequently cite punctuality, clear communication, fair pricing, and high-quality workmanship for services including bathroom remodels, HVAC updates, carpentry, and snow removal. However, a recurring criticism in low-star reviews involves missed appointments and a lack of follow-up calls when crews fail to arrive on schedule.

  • Google rating: 4.8 out of 5 from 66 reviews (92% five-star).
  • Reviews on this page: 66 Google reviews (62 with written comments, 14 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 5, 2026.
  • Service: General Contractor serving Boston, Massachusetts.

Data from Google, last updated November 10, 2026.

Score profile vs other general contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction82Reliability73Craft & service71Value100Momentum100Replies to reviews94Satisfaction: 82 (median 92)Reliability: 73 (median 87)Craft & service: 71 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 94 (median 94)
Alcantara ContractorGeneral Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alcantara Contractor: 82/100 on this factor. Category median: 92.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alcantara Contractor: 73/100 on this factor. Category median: 87.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alcantara Contractor: 71/100 on this factor. Category median: 97.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alcantara Contractor: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alcantara Contractor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alcantara Contractor: 94/100 on this factor. Category median: 94.A
94

Bar = this company · dark tick = category median.

Star ratings

66 Google reviews we collected

  • 5 stars6192%
  • 4 stars23%
  • 3 stars00%
  • 2 stars00%
  • 1 star35%

Praise vs complaints

Phrases our text analysis found in 62 written reviews

  • Praise18198%
  • Complaints32%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price330%
  • Reasonable770%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response3821%
  • Staff & attitude3318%
  • Would recommend3318%
  • Quality & results2715%
  • Price & value2212%
  • Communication179%
  • Honesty & trust148%

What customers talk about

We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “In addition they have quickly come onsite to address time sensitive issues with plumbing and heating systems.”
  • “Throughout the process he was highly professional, communicated with me regularly, and made me feel at ease.”
  • “I would highly recommend Carlos & Alcantara Construction for any general contracting needs!”
  • “In every instance they have been great to work with, and delivered great results.”
    “We arrived and one of our instruments was damaged on the flight.”
  • “Carlos and his team promptly delivered a detailed scope of work with a reasonable quote.”
  • “Carlos and Odair were both really great to work with – very friendly and communicative.”
  • “He was fair and honest with estimate and many companies do not like to work with insurance.”

People customers mention

  • Carlos 19 reviews
  • Construction 4 reviews
  • Marcelino 4 reviews
  • Ricardo 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Alcantara Contractor for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have relied on Alcantara Contractor for many jobs over recent years including 2 bathroom remodels, HVAC update, and a build out of a basement office. In addition they have quickly come onsite to address time sensitive issues with plumbing and heating systems. In every instance they have been great to work with, and delivered great results.

Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cant say enough about Carlos and Andrea. I called Carlos late at night before a gig we were playing in Boston. We arrived and one of our instruments was damaged on the flight. Carlos managed to not only fix it, but also ensure that it was ready in time for us to play our show the very next day. Very skilled…

Great priceGeneral construction
Jeannie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had such a wonderful experience working with Alcantara Construction to replace our built in cooktop in Medford this summer! Given our unique set up, I reached about to Carlos for guidance on replacing this appliance and he was able to help us in both the planning and execution of this small kitchen project. His…

Reasonable priceHome renovationsKitchen remodeling
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We were very happy with the work provided by Alcantara Construction. They were fast to respond and give an estimate for exterior painting of our two family home. In addition to this the house needed exterior carpentry work and shingle replacement which they were also able to do, making the whole process very…

Reasonable pricePaintingExterior paintingExterior finishing
Rabbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had an extremely positive experience with Alcantara Contractors. A large part of our basement had remained unfinished for years, and now it is completely transformed into a beautiful and usable space that we are very happy with. The team was professional and polite, stuck to the budget, and didn’t pressure us…

Great priceInstall flooringHome renovations
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carlos and his team promptly delivered a detailed scope of work with a reasonable quote. Within days of approval, work began and was completed in just a couple of days. The workmanship was outstanding, the job site was kept clean, and Carlos provided daily progress updates. When the garage doors needed a…

Customer photo from Charles's review
Reasonable priceGeneral constructionGeneral building construction

Jobs customers hired them for

JobReviewsCategory typical
General construction17—
Home renovations10—
Remodeling8—
Install flooring6—
Home repairs6—
Paint indoors5—
Exterior painting4—
Repair flooring4—

Compare with

Photos

Customer reviews

4.8 ★★★★★ 66 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Barbara Goguen5 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have relied on Alcantara Contractor for many jobs over recent years including 2 bathroom remodels, HVAC update, and a build out of a basement office. In addition they have quickly come onsite to address time sensitive issues with plumbing and heating systems. In every instance they have been great to work with, and delivered great results.

Response from the owner · a month ago

Hi Barbara, Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Sean Russell4 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cant say enough about Carlos and Andrea. I called Carlos late at night before a gig we were playing in Boston. We arrived and one of our instruments was damaged on the flight. Carlos managed to not only fix it, but also ensure that it was ready in time for us to play our show the very next day. Very skilled carpenter and incredibly kind people. We cant speak highly enough about them.

  • Price assessment: Great price
  • Services: General construction
Response from the owner · a month ago

Hi Sean, Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Jeannie LaPlante5 reviewsTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had such a wonderful experience working with Alcantara Construction to replace our built in cooktop in Medford this summer! Given our unique set up, I reached about to Carlos for guidance on replacing this appliance and he was able to help us in both the planning and execution of this small kitchen project. His expert team was able to get this installation done in a day, even when it required more work than we originally planned. Throughout the process he was highly professional, communicated with me regularly, and made me feel at ease. I would highly recommend Carlos & Alcantara Construction for any general contracting needs!

  • Price assessment: Reasonable price
  • Services: Home renovations, Kitchen remodeling
Response from the owner · 3 months ago

Hi Jeannie! Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

M H6 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were very happy with the work provided by Alcantara Construction. They were fast to respond and give an estimate for exterior painting of our two family home. In addition to this the house needed exterior carpentry work and shingle replacement which they were also able to do, making the whole process very convenient. They showed up as planned and worked quickly and efficiently. They were respectful of our property and finished in a timely manner. We would be happy to use their services again and would recommend them to others.

  • Price assessment: Reasonable price
  • Services: Painting, Exterior painting, Exterior finishing
Response from the owner · 3 months ago

Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Rabbi Beker2 reviewsTotal number of Google reviews Rabbi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an extremely positive experience with Alcantara Contractors. A large part of our basement had remained unfinished for years, and now it is completely transformed into a beautiful and usable space that we are very happy with. The team was professional and polite, stuck to the budget, and didn’t pressure us to add things at a higher cost. They paid great attention to detail, and took care of things that I didn’t even notice. They finished the work earlier than I expected, and cleaned up after themselves perfectly. Highly recommended!

  • Price assessment: Great price
  • Services: Install flooring, Home renovations
Response from the owner · 5 months ago

Hi Rabbi, Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Charles Aznavoorian2 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carlos and his team promptly delivered a detailed scope of work with a reasonable quote. Within days of approval, work began and was completed in just a couple of days. The workmanship was outstanding, the job site was kept clean, and Carlos provided daily progress updates. When the garage doors needed a post-completion adjustment, I notified Carlos and he came out quickly to resolve the issue. What sets Carlos's team apart: 1. Fast response — he returns calls quickly 2. Quick, fair quotes — reasonably priced every time 3. Rapid start — work begins within a day or two of the go-ahead 4. Excellent execution — completed quickly with top-quality workmanship I'll definitely be calling Carlos and his crew for future projects.

  • Price assessment: Reasonable price
  • Services: General construction, General building construction
Response from the owner · 6 months ago

Hi Charles,Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Louis KrigovskiLocal Guide · 90 reviewsTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carlos does not cut corners, the work moves quickly, and the quality is outstanding. I would absolutely hire him again for future projects.

Response from the owner · 11 months ago

Hi Louis, Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Bob Colantoni2 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

During our recent blizzard it became clear to me that my wife and I had hours of back breaking work ahead to dig us out! We were not looking forward to it! Then I contacted alcantara for assistance. Carlos immediately got back to me with pricing and timeframe of when his team could be there. They were awesome to deal with! Dug as out, cleared off our cars, porches, driveway and steps. We didn’t have to do a thing! Remember to contact Alcantara for any needs you may have renovations, construction, snow removal, etc. Alcantara is the best!!

  • Price assessment: Reasonable price
  • Services: General construction
Response from the owner · 8 months ago

Hi Bob. Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

euphrates425Local Guide · 16 reviewsTotal number of Google reviews euphrates425 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Carlos and his team came to help shovel us out of 2026 blizzard/snowstorm. They were an Incredible team that arrived promptly and got the job done better than we ever could. Thank you !

Response from the owner · 8 months ago

Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Lena Scola3 reviewsTotal number of Google reviews Lena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve known Carlos & his construction company for many decades. He & his company have been great workers & committed. His work has always been great! We are very happy with him & his company.

  • Price assessment: Reasonable price
  • Services: General construction, Home renovations, Home repairs
Response from the owner · 9 months ago

Hi Lena! Thank you for choosing Alcantara Contractor and taking the time to share your feedback! We appreciate your business and the opportunity of working together on this project! It was a pleasure and we look forward to working with you again in the future! Best, Alcantara Contractor Inc.

Alcantara Contractor on Google Maps →

Business details