Experts Reviews · Company report
Alcantara Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Alcantara Contractor

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 11 general contractors · 4.8★ from 66 Google reviews

Report card

Percentile vs other general contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alcantara Contractor is better than 82% of general contractors.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alcantara Contractor is better than 73% of general contractors.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alcantara Contractor is better than 71% of general contractors.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alcantara Contractor is better than 100% of general contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alcantara Contractor is better than 100% of general contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alcantara Contractor is better than 94% of general contractors.A
94

Reviews for your job

Customers hired Alcantara Contractor for 8 kinds of job.

Alcantara Contractor for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “General construction”

Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cant say enough about Carlos and Andrea. I called Carlos late at night before a gig we were playing in Boston. We arrived and one of our instruments was damaged on the flight. Carlos managed to not only fix it, but also ensure that it was ready in time for us to play our show the very next day. Very skilled…

Great priceGeneral construction
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carlos and his team promptly delivered a detailed scope of work with a reasonable quote. Within days of approval, work began and was completed in just a couple of days. The workmanship was outstanding, the job site was kept clean, and Carlos provided daily progress updates. When the garage doors needed a…

Customer photo from Charles's review
Reasonable priceGeneral constructionGeneral building construction
Bob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

During our recent blizzard it became clear to me that my wife and I had hours of back breaking work ahead to dig us out! We were not looking forward to it! Then I contacted alcantara for assistance. Carlos immediately got back to me with pricing and timeframe of when his team could be there. They were awesome to…

Reasonable priceGeneral construction
Lena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve known Carlos & his construction company for many decades. He & his company have been great workers & committed. His work has always been great! We are very happy with him & his company.

Reasonable priceGeneral constructionHome renovationsHome repairs
Khampaseuth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Carlos and his team are amazing! We highly recommend him. We have hired him for multiple projects - bathroom renovation, kitchen flooring and backsplash tiles, patio flooring and more to come. These days it is extremely hard to find a trusting, quality, and responsive contractor. We found it in Alcantara! The team…

Bathroom remodelingGeneral constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carlos was great! I had a time-sensitive issue and he sent his crew right out. Their dryer vent work was finished neatly.

Reasonable priceGeneral construction
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Second time using Alcantara and couldn’t be happier. Work is done right, on time, great communication. Will use them again for our next project.

General construction+ Punctuality
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were highly responsive and easy to work with. Got us out of a bind when there was significant water damage from the neighbors above us that came through our ceiling. After demo, we had a tight turnaround to get the rebuild done while my wife was pregnant and before the baby arrived. Alcantara saved the day…

General constructionHome repairs+ Responsiveness+ Punctuality+ Quality
kamal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Carlos and Alcantara team. Very professional and responsive, we are very happy with the results. They completed a very big renovation project on our old house (if you have an old house you'll know what I mean!!). that included almost every aspect of construction and they did a great job…

Basement remodelingBathroom remodelingConcrete pouring+ Responsiveness+ Punctuality+ Quality
Adrienne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Alcantara crew was on site at my house every day adding a mudroom and completely gutting and rebuilding my kitchen and both bathrooms. Their finish carpentry is stunning. Their tile work is beautiful. I couldn’t be happier with the end result.

General constructionHome renovationsInstall flooring+ Quality+ Professionalism
ErnestLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team was absolutely the best. They were proactive in resolving supply chain issues on custom windows. They worked weekends when necessary to hit our deadline and stayed on budget. I highly recommend Carlos and his team!

General constructionRemodelingHome renovations+ Responsiveness+ Punctuality+ Quality
Ray2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos and his team provided exceptional quality at competitive and upfront prices for our porch remodel. We’re very pleased with the craftsmanship and attention to detail. We’ll certainly be looking forward to working with the Alcantara team in the future.

Carpentry servicesConcrete pouringGeneral construction+ Quality+ Professionalism+ Value
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alcantara were prompt and thorough when putting up an interior wall in our house. They put extra care to make sure that the work was perfect, matching the existing styling and keeping track of all details down to the last screw. They were friendly and accommodating to our schedules. We would definitely use their services again!

General constructionDrywall installationPaint indoors+ Responsiveness+ Punctuality+ Quality
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alcantara did a great job and I would highly recommend their services. Very professional, communicative throughout, and quick turnaround time. Great experience.

General construction+ Responsiveness+ Punctuality+ Quality
KarlLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos was great to work with throughout our project, from the beginning to just walk around the room to the finishing. His crew did a great job, were easy to work with, and showed care for our home throughout the few weeks our project took. Our project involved partitioning an open attic space into a bedroom and a…

General constructionRemodelingDrywall installation+ Professionalism+ Value
carmen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We bought a new house and found Carlos' company in August of 2020. We initially contacted him to help us paint several rooms in our new home. After seeing his prompt response and attention to detail we decided to get the master bathroom renovated. The project took longer than expected but it was worth the wait. His…

General construction+ Responsiveness+ Quality+ Professionalism
MarkLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General constructionPaint indoorsExterior painting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 70%Overpriced 0%Not sure 0%

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