Experts Reviews · Company report
Alcantara Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Alcantara Contractor

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 11 general contractors · 4.8★ from 66 Google reviews

Report card

Percentile vs other general contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alcantara Contractor is better than 82% of general contractors.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alcantara Contractor is better than 73% of general contractors.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alcantara Contractor is better than 71% of general contractors.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alcantara Contractor is better than 100% of general contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alcantara Contractor is better than 100% of general contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alcantara Contractor is better than 94% of general contractors.A
94

Reviews for your job

Customers hired Alcantara Contractor for 8 kinds of job.

Alcantara Contractor for home renovations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Home renovations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Home renovations”

Jeannie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had such a wonderful experience working with Alcantara Construction to replace our built in cooktop in Medford this summer! Given our unique set up, I reached about to Carlos for guidance on replacing this appliance and he was able to help us in both the planning and execution of this small kitchen project. His…

Reasonable priceHome renovationsKitchen remodeling
Rabbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had an extremely positive experience with Alcantara Contractors. A large part of our basement had remained unfinished for years, and now it is completely transformed into a beautiful and usable space that we are very happy with. The team was professional and polite, stuck to the budget, and didn’t pressure us…

Great priceInstall flooringHome renovations
Lena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I’ve known Carlos & his construction company for many decades. He & his company have been great workers & committed. His work has always been great! We are very happy with him & his company.

Reasonable priceGeneral constructionHome renovationsHome repairs
Khampaseuth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Carlos and his team are amazing! We highly recommend him. We have hired him for multiple projects - bathroom renovation, kitchen flooring and backsplash tiles, patio flooring and more to come. These days it is extremely hard to find a trusting, quality, and responsive contractor. We found it in Alcantara! The team…

Bathroom remodelingGeneral constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We used Alcantara to build a dormer the length of our second floor so we could add a bedroom for our kids. The project took about 6 months. Carlos and Odair were both really great to work with – very friendly and communicative. The rest of the staff they employed was top notch as well – they were friendly and kind…

Customer photo from Laura's reviewCustomer photo from Laura's review
Reasonable priceHome renovations
Ping6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would like to thank ALCANTARA construction workers for their professional skill and dedicated services. Great team work. The sliding bath tube doors make perfect that there is no longer having water spreading to the floor due to shower or bath. The floating sink makes more space under the sink. The final painting…

Home renovations+ Responsiveness+ Punctuality+ Quality
kamal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Carlos and Alcantara team. Very professional and responsive, we are very happy with the results. They completed a very big renovation project on our old house (if you have an old house you'll know what I mean!!). that included almost every aspect of construction and they did a great job…

Basement remodelingBathroom remodelingConcrete pouring+ Responsiveness+ Punctuality+ Quality
Adrienne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Alcantara crew was on site at my house every day adding a mudroom and completely gutting and rebuilding my kitchen and both bathrooms. Their finish carpentry is stunning. Their tile work is beautiful. I couldn’t be happier with the end result.

General constructionHome renovationsInstall flooring+ Quality+ Professionalism
ErnestLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team was absolutely the best. They were proactive in resolving supply chain issues on custom windows. They worked weekends when necessary to hit our deadline and stayed on budget. I highly recommend Carlos and his team!

General constructionRemodelingHome renovations+ Responsiveness+ Punctuality+ Quality
Louis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I truly cannot express how AMAZING Carlos and his crew is and wish that I’d met him two years ago. We were at the tail end of a major renovation that we’d started with another contractor and it was full of all the horror stores that you’d expect; people not showing up, shoddy work, constant delays and more. We’d…

Carpentry servicesConcrete pouringDeck construction+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 70%Overpriced 0%Not sure 0%

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