Experts Reviews · Company report
Alcantara Contractor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty71−2.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Alcantara Contractor

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 11 general contractors · 4.8★ from 66 Google reviews

Report card

Percentile vs other general contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alcantara Contractor is better than 82% of general contractors.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alcantara Contractor is better than 73% of general contractors.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alcantara Contractor is better than 71% of general contractors.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alcantara Contractor is better than 100% of general contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alcantara Contractor is better than 100% of general contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alcantara Contractor is better than 94% of general contractors.A
94

Reviews for your job

Customers hired Alcantara Contractor for 8 kinds of job.

Alcantara Contractor for remodeling

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8

All 8 Google reviews tagged “Remodeling”

Khampaseuth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Carlos and his team are amazing! We highly recommend him. We have hired him for multiple projects - bathroom renovation, kitchen flooring and backsplash tiles, patio flooring and more to come. These days it is extremely hard to find a trusting, quality, and responsive contractor. We found it in Alcantara! The team…

Bathroom remodelingGeneral constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
kamal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Carlos and Alcantara team. Very professional and responsive, we are very happy with the results. They completed a very big renovation project on our old house (if you have an old house you'll know what I mean!!). that included almost every aspect of construction and they did a great job…

Basement remodelingBathroom remodelingConcrete pouring+ Responsiveness+ Punctuality+ Quality
Kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alcantara is an amazing company. My partner and I live out of town, and so were looking for a company we could trust to manage the huge project of renovating a multi-family property while we were only able to visit twice a year. Carlos and his team did a simply stellar job. Not only were they able to do the work,…

Bathroom remodelingFlooringRemodeling+ Responsiveness+ Quality+ Professionalism
ErnestLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This team was absolutely the best. They were proactive in resolving supply chain issues on custom windows. They worked weekends when necessary to hit our deadline and stayed on budget. I highly recommend Carlos and his team!

General constructionRemodelingHome renovations+ Responsiveness+ Punctuality+ Quality
Louis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I truly cannot express how AMAZING Carlos and his crew is and wish that I’d met him two years ago. We were at the tail end of a major renovation that we’d started with another contractor and it was full of all the horror stores that you’d expect; people not showing up, shoddy work, constant delays and more. We’d…

Carpentry servicesConcrete pouringDeck construction+ Responsiveness+ Punctuality+ Quality
Daria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We could not be happier with the entire experience working with Carlos and his team on our home renovation! We had always wanted to renovate our attic space and when we found out we were pregnant we knew we had to start ASAP. Carlos came right out to give us a quote and was able to start as soon as we were ready. He…

Remodeling+ Responsiveness+ Punctuality+ Quality
KarlLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carlos was great to work with throughout our project, from the beginning to just walk around the room to the finishing. His crew did a great job, were easy to work with, and showed care for our home throughout the few weeks our project took. Our project involved partitioning an open attic space into a bedroom and a…

General constructionRemodelingDrywall installation+ Professionalism+ Value
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just finished their second project on my house which is a historic building. The first project was rebuilding my stairs and the second was rebuilding a balcony. Once they got permits They completed the jobs in record time. Top quality work and very responsive to texts and emails. Hopefully nothing will go wrong with…

RemodelingExterior painting+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 70%Overpriced 0%Not sure 0%

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