Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Alder Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%96+13.6Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Alder Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #62Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 1,739 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alder Pest Control is better than 91% of flea exterminators.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alder Pest Control is better than 90% of flea exterminators.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alder Pest Control is better than 100% of flea exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alder Pest Control is better than 96% of flea exterminators.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alder Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alder Pest Control is better than 100% of flea exterminators.A
100

Reviews for your job

Customers hired Alder Pest Control for 8 kinds of job.

Alder Pest Control for bug & insect extermination

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Jobs reviewedHow many Google reviews are tagged with this job.264
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 264 Google reviews tagged “Bug & insect extermination” · showing 20

Amber10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very detail oriented service!

Paid $80–100Great priceSpider exterminationBug & insect exterminationAnt extermination
TracyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Matt did a great job making our home pest free! He had a great attitude and represented his company well!

Paid $100–120Great priceBug & insect extermination
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Today was our initial treatment from Adler Pest Control. In the past we have always completed our own pest control, but we haven’t kept up with it this year. We decided it was time to let the professionals handle it. The treatments were fully explained and targeted our specific problem pests. The price was very…

Paid $60–80Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
jillLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Appreciate the good service and the pre phone call on arrival time.. technician serviced inside/outside this time due to earwigs coming inside.. also my gnats in drain issue:) Also upstairs balconies that get overtaken with spiders and webs.

Paid $140–160Reasonable priceBug & insect extermination
Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As always listen to my concerns and addressed the issue I was having. Highly recommend

Hornet & wasp exterminationRodent exterminationBug & insect extermination
CarolLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★

UPDATE: Not staying with this service. Felt it was overpriced for an every other month service. The sales person that twisted my arm and told me I would not have to stay in the year long contract completely lied. I am not sure the signature on the contract was mine. He also was telling my neighbors I had signed up…

Paid $120–140OverpricedBug & insect extermination
KD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We just had our Bi-Monthly service. Upon our technician's arrival, we had a few general questions. He was through with the information he provided and let us know when he was finished; even provided a few photos of his service. We are very happy with the overall quality of Adler Pest Control.

Paid $100–120Reasonable priceHome inspectionRodent exterminationSpider extermination
Tracy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Good service!

Paid $100–120Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Joel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Your service technician Emily did an excellent job, she went above and beyond expectations and an asset to this company. I highly recommend this business and technician Emily.

Paid $160–180Great priceHome inspectionHornet & wasp exterminationFlea & mite extermination
EdwardLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Andrew arrived right on time as he stated in his text. He asked me if I had any areas of concern. I explained that I'd seen increased ant activity. He said he would take care of it. Did he ever. I was very pleased with his thoroughness.

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
JosephLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service. Thorough and solid communications afterward.

Paid $180–200Home inspectionGeneral pest inspectionBug & insect extermination
Tamera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent and effective service!

Paid $100–120Great priceBug & insect extermination
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Technician was great! He did a super job and was knowledgeable about questions that I had.

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Nathan was very professional and thorough in explaining what services he provided today and what to expect on the next visit.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationSpider extermination
Pamela15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very friendly and polite representative. Done a great job.

Paid $100–120Great priceHome inspectionSpider exterminationGeneral pest inspection
Tawana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service today! Very polite and respectful gentleman. Great communication and explanation regarding services rendered and on upcoming services to be provided. I love the fact this comany is family owned and not a big corporation that often forgets customer satisfaction is key and LISTENS. Would recommend Alder Pest Control 10/10.

Paid $140–160Reasonable priceSpider exterminationFlea & mite exterminationMosquito extermination
Clint4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The tech was friendly and done a very thorough job. Great service Would recommend

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
SarahLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very sweet and thorough technician

Paid $120–140Reasonable priceRodent exterminationBug & insect extermination
35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chase was thorough in both answering my questions as well as doing the pest control service. On time and ready to get the job done.

Paid $140–160Not sureBug & insect extermination
thesimsie943 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The tech gave me a heads up before coming to my home, and they also gave photos of the service.

Paid $120–140Great priceSpider exterminationFlea & mite exterminationMosquito extermination

Show more bug & insect extermination reviews (244 more) →

Price

$1030% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 63%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination264$58–$131
General pest inspection237$58–$133
Hornet & wasp extermination192$79–$246
Spider extermination189$56–$136
Home inspection164$61–$139
Ant extermination159$63–$191
Flea & mite extermination88$78–$282
Rodent extermination77$73–$246

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