How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%85+12Replies to reviews 7%93+6.6Craft & service penalty80−2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAlexander Services
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.8★ from 950 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Alexander Services for 8 kinds of job.
Alexander Services for HVAC system maintenance
Clear ✕All 111 Google reviews tagged “HVAC system maintenance” · showing 20
Very professional, knowledgeable and respectful of our home while doing a difficult repair.
Always timely and professional!
Had an AC issue today and they were able to get it fixed the same day.
Charles was informative and professional with our semi annual hvac servicing.
Great experience with Charles and Alexander Services for our semi annual Tune up!
I just had my annual maintenance check and tune up done on my 2 HVAC units. The technician was very knowledgeable, professional, and friendly. When he completed the service he explained everything he had done and answered all my questions.
Very professional and explained the proposed repair work very well. Will definitely use them again for any future needs.
Charles just came and did the PM work on our HVAC system. Very knowledgeable and passed along a couple of good tips to make things better. Highly recommend!
HVAC check up. Timely, respectful and summarized understandably.
Charles did a great job on the spring tune up
Charles was very knowledgeable, worked efficiently, made me feel like I actually understand hvac as he explained my system to me after the tune up. 10/10 service
Charles was great! He gave fantastic, knowledgeable service and helped us with our HVAC issues.
Charles did our spring tune-up today and was lovely!
Derrick was very thorough and did a great job!
They are reliable and knowledgeable and have saved me a lot of money
Derrick Bennett did a great job today performing our summer AC tune-up. He explained what he found and any recommendations for each unit. Very thorough job!
Informative, courteous and competent!
Alexander Services always does an excellent job with my HVAC and plumbing needs. Their technicians like Chris always thoroughly assess and explain what's needed and the work that is done, even if it's a simple tune-up. Highly recommend!
We use HVAC, electrical and plumbing services. Always on time and great to deal with. Another good experience today with some electric work by Robert.
Charles was great! He showed up to the appointment on time and was thorough with the evaluation of our system. Highly recommend Charles for anyone’s HVAC needs
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 110 | $19–$176 |
| A/C system maintenance | 60 | $27–$529 |
| HVAC system repair | 47 | $83–$1.2k |
| A/C system repair | 32 | $202–$998 |
| Repair HVAC | 30 | — |
| Heating system maintenance | 18 | $19–$166 |
| Heating system repair | 16 | $39–$946 |
| Install AC | 15 | $1.4k–$2.8k |
