How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%75+18.2Value 14%85+12Replies to reviews 7%93+6.6Craft & service penalty80−2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAlexander Services
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.8★ from 950 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Alexander Services for 8 kinds of job.
Alexander Services for heating system maintenance
Clear ✕All 18 Google reviews tagged “Heating system maintenance”
Continued great service! Had my winter inspection completed, Adam did a fantastic job. Arrived right on time, was extremely professional and did excellent work!
I highly recommend Alexander Heating and Air. I turned to Alexander 16 years ago, they have consistently delivered top-notch service and professionalism, every time. Their team is knowledgeable, efficient, and always a pleasure to work with. What truly sets them apart is not just their technical expertise, but…
Jordan was exceptional today! He was very professional, thorough and took time to explain everything he did. I am very pleased with this service call!!
Great customer service and very knowledgeable technicians in all fields. Their membership program is top notch and a great value. Id recommend to anyone needing hvac, plumbing, or electrical work.
We have used them 2 years in a row for heat & Ac service. Recommend them to everyone
Daniel was very professional, courteous and informative. Plus is that he served our Nation as a Marine.
Reliable courteous timely
We use Alexander Services for plumbing and HVAC maintenance. Brad has helped us with whole home water filtration system, tankless water heater conversion, and a leak detection. Everyone on the team is detailed, professional, and responsive.
The technician was very knowledgeable, took time to explain issues that were found and the options I has for repair.
Excellent service, great customer service. Reasonable prices.
Professional, friendly, on time!
Very pleased with the responsive and professional service we received.
Every experience we’ve had with them has been great. They’re not going to be the cheapest option but you will know that it will be done right the first time.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 110 | $19–$176 |
| A/C system maintenance | 60 | $27–$529 |
| HVAC system repair | 47 | $83–$1.2k |
| A/C system repair | 32 | $202–$998 |
| Repair HVAC | 30 | — |
| Heating system maintenance | 18 | $19–$166 |
| Heating system repair | 16 | $39–$946 |
| Install AC | 15 | $1.4k–$2.8k |
